
Polk Auto Solutions Customer Success Intern
automotiveMastermind Inc., Lansing, MI, United States
About The Role
The team, The Polk Automotive Solutions Customer Success Team, is a dynamic, solutions‑oriented group of account management and product delivery professionals. Through industry insights and product consulting, we bring strategic ideas to our internal and external clients. Through timelines, documentation and internal and external communication, we ensure positive customer outcomes.
The impact: The PAS Customer Success Team is true sales enablement. We remove barriers to product fulfillment and actively assist sales in the discovery process to help clients articulate their goals and provide solutions that utilize Polk data. We provide frictionless facilitation to deliver successful, valuable outcomes and results.
What’s in it for you: This position will participate in internal and external client calls and have exposure to all facets of the SGPI Mobility business: Customer Success, Sales, Product and Production teams.
Responsibilities
Report organization and management
Cleanup and organization of the customer database
Meeting attendance, compiling recaps and action items for team efficiency
Internal workflow setup and organization
What We’re Looking For
Education: Bachelor’s or Master’s degree in Business, Marketing, Economics, or related field
Strong written and oral communication skills
Detail‑oriented, driven by organization and efficiency
Strong critical‑thinking and problem‑solving skills
Aptitude to learn and adapt quickly in a rapidly changing environment
Ability to build strong working relationships in a collaborative setting
Proficiency in Microsoft Suite (PowerPoint, Excel, Teams, Word)
Experience navigating and posting content to various social media platforms
Entry‑level candidates encouraged to apply
Benefits
Health & Wellness: Health care coverage designed for the mind and body
Flexible Downtime: Generous time off to keep you energized
Continuous Learning: Access to resources to grow your career and learn new skills
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, educational programs and financial wellness programs
Family Friendly Perks: Benefits for partners and children with best‑in‑class family perks
Beyond the Basics: Retail discounts, referral incentive awards and other perks that make a difference
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
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The team, The Polk Automotive Solutions Customer Success Team, is a dynamic, solutions‑oriented group of account management and product delivery professionals. Through industry insights and product consulting, we bring strategic ideas to our internal and external clients. Through timelines, documentation and internal and external communication, we ensure positive customer outcomes.
The impact: The PAS Customer Success Team is true sales enablement. We remove barriers to product fulfillment and actively assist sales in the discovery process to help clients articulate their goals and provide solutions that utilize Polk data. We provide frictionless facilitation to deliver successful, valuable outcomes and results.
What’s in it for you: This position will participate in internal and external client calls and have exposure to all facets of the SGPI Mobility business: Customer Success, Sales, Product and Production teams.
Responsibilities
Report organization and management
Cleanup and organization of the customer database
Meeting attendance, compiling recaps and action items for team efficiency
Internal workflow setup and organization
What We’re Looking For
Education: Bachelor’s or Master’s degree in Business, Marketing, Economics, or related field
Strong written and oral communication skills
Detail‑oriented, driven by organization and efficiency
Strong critical‑thinking and problem‑solving skills
Aptitude to learn and adapt quickly in a rapidly changing environment
Ability to build strong working relationships in a collaborative setting
Proficiency in Microsoft Suite (PowerPoint, Excel, Teams, Word)
Experience navigating and posting content to various social media platforms
Entry‑level candidates encouraged to apply
Benefits
Health & Wellness: Health care coverage designed for the mind and body
Flexible Downtime: Generous time off to keep you energized
Continuous Learning: Access to resources to grow your career and learn new skills
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, educational programs and financial wellness programs
Family Friendly Perks: Benefits for partners and children with best‑in‑class family perks
Beyond the Basics: Retail discounts, referral incentive awards and other perks that make a difference
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
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