Workforce Management Analyst
HCA Healthcare, Dallas, TX, United States
Job Summary
The Workforce Management Analyst will be a critical member of a collaborative team that is responsible for data analysis, qualified candidate selection, and staffing system management within the workforce management operations. The Workforce Management Analyst will focus on the creation of routine reporting measures critical to the success of the team, assess potential candidates for predefined skillsets, and manage the candidate database of potential candidates.
Responsibilities
Design, build and run daily reports or spreadsheets using intermediate knowledge of Excel formulas, pivot tables, queries, etc. for our Operational Business partners and Workforce Management team
Maintain new hires reports including new, existing requisitions & attrition
Assess operational team rosters regularly to determine staffing adjustments needed
Review applicants of open requisitions for quality candidates to move forward in the workforce selection process
Maintains updated candidate status / disposition in applicant tracking system
Analyzes all level of data in reports and looks for opportunities for improvement, root cause analysis and makes recommendations as appropriate
Build solutions focused on long-term supportability and scalability
Act as a liaison between Operation managers and talent acquisition team
Exhibit familiarity with applicant tracking and CRM systems; experience with GHR & Taleo preferred
Demonstrate ability to build and maintain relationships
Provides on-call assistance as needed
Partners with coworkers, supervisors, managers, executives, operation staff and other external business contracts as necessary to perform job
Qualifications
Bachelor’s Degree preferred.
Equivalent work experience may substitute degree requirement.
Minimum 0 – 3 years of applicable experience related to workforce management operations
Displayed proficiency with Excel
Experience with HCA/ Parallon systems preferred
Experience with customer service or Contact Center operations preferred
Benefits
Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
Wellbeing support, including free counseling and referral services
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Note: Eligibility for benefits may vary by location.
Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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The Workforce Management Analyst will be a critical member of a collaborative team that is responsible for data analysis, qualified candidate selection, and staffing system management within the workforce management operations. The Workforce Management Analyst will focus on the creation of routine reporting measures critical to the success of the team, assess potential candidates for predefined skillsets, and manage the candidate database of potential candidates.
Responsibilities
Design, build and run daily reports or spreadsheets using intermediate knowledge of Excel formulas, pivot tables, queries, etc. for our Operational Business partners and Workforce Management team
Maintain new hires reports including new, existing requisitions & attrition
Assess operational team rosters regularly to determine staffing adjustments needed
Review applicants of open requisitions for quality candidates to move forward in the workforce selection process
Maintains updated candidate status / disposition in applicant tracking system
Analyzes all level of data in reports and looks for opportunities for improvement, root cause analysis and makes recommendations as appropriate
Build solutions focused on long-term supportability and scalability
Act as a liaison between Operation managers and talent acquisition team
Exhibit familiarity with applicant tracking and CRM systems; experience with GHR & Taleo preferred
Demonstrate ability to build and maintain relationships
Provides on-call assistance as needed
Partners with coworkers, supervisors, managers, executives, operation staff and other external business contracts as necessary to perform job
Qualifications
Bachelor’s Degree preferred.
Equivalent work experience may substitute degree requirement.
Minimum 0 – 3 years of applicable experience related to workforce management operations
Displayed proficiency with Excel
Experience with HCA/ Parallon systems preferred
Experience with customer service or Contact Center operations preferred
Benefits
Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
Wellbeing support, including free counseling and referral services
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Note: Eligibility for benefits may vary by location.
Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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