Human Resources Coordinator for Field Employees (Bilingual Spanish)
Personal Touch Home Care, New York, NY, United States
Overview
Field Human Resources Coordinator (HR) - Bilingual, Spanish — Brooklyn, NY. This is a full-time in-person position.
Pay
$18.00-$23.00 per hour
About Us
Personal Touch has been a trusted home care provider for 50 years, focusing on exemplary patient care and a supportive workplace culture.
Why Choose Us
At Personal-Touch Home Care, we offer a rewarding experience and a range of benefits. They include:
Employee Recognition Programs: We acknowledge and celebrate contributions.
Comprehensive Health Benefits: Medical, Dental, Vision, Accident, and Long-Term Disability Coverage.
Generous Paid Time Off and work-life balance.
Retirement Benefits: 401k plan.
Life Insurance: Company-paid life insurance.
Opportunities for Professional Growth and Development.
Employee Assistance Program.
Perks Program: Exclusive deals on products, services, and experiences.
Job Summary
The Field HR Coordinator is responsible for the implementation and maintenance of all Federal, State, City and company compliance requirements for all caregivers (HHA, PCA, HMK, HSK, PA), professional and paraprofessional staff (RNs, RN-Instructors, RN-FFS, LPNs, etc.) to ensure a certified status. Responsibilities include full life cycle management of caregivers and LPNs/RN-FFS, onboarding/off-boarding, licensing, and orientation of applicants, including those completing HHA/PCA/ACD and Competency evaluations’ training programs.
Responsibilities
Conduct and assist in paperwork completion for and during Orientation.
Enter new professional and paraprofessional files into the systems.
Review and maintain all mandatory paperwork in employee files.
Verify compliance related to licenses, certificates, etc.
Track and monitor compliance status of professional and paraprofessional staff.
Update and input personnel information in the systems.
Verify that all documentation pertaining to HHA/PCA/PA/LPN/RN/FFS is properly scanned into the secured document storage portal and is legible.
Ensure documents are properly indexed on DocuWare.
Schedule in-services, Annual Competency Evaluation (OBRA), physicals and other compliance activities.
Perform internal audits of personnel files to ensure ongoing compliance.
Assist during external audits as requested.
Assist with translations and document completion via phone, in-person, or during classes/trainings.
Assist with payroll questions and apps for field staff.
Handle calls and provide customer service.
Adhere to recordkeeping regulations and company policies and code of conduct.
Perform other tasks as requested.
Qualifications
Strong communication, both written and verbal.
Excellent customer service skills.
Strong time management and organization skills.
Adaptability and flexibility.
Bilingual preferred.
Proficient in Microsoft 365.
HHAeXchange experience preferred.
1 to 3 years' experience as a Home Care Coordinator.
Ability to multitask.
Desired Skills and Experiences
Home health care experience.
Experience with HHAeXchange.
Call center customer service experience.
Microsoft Office 365 applications: Teams, Outlook, Excel, Word.
Bilingual - Spanish, Russian, Mandarin, Creole, French.
Job Type
Full-time
Apply now and join us in making a positive impact on the communities we serve.
#J-18808-Ljbffr
Field Human Resources Coordinator (HR) - Bilingual, Spanish — Brooklyn, NY. This is a full-time in-person position.
Pay
$18.00-$23.00 per hour
About Us
Personal Touch has been a trusted home care provider for 50 years, focusing on exemplary patient care and a supportive workplace culture.
Why Choose Us
At Personal-Touch Home Care, we offer a rewarding experience and a range of benefits. They include:
Employee Recognition Programs: We acknowledge and celebrate contributions.
Comprehensive Health Benefits: Medical, Dental, Vision, Accident, and Long-Term Disability Coverage.
Generous Paid Time Off and work-life balance.
Retirement Benefits: 401k plan.
Life Insurance: Company-paid life insurance.
Opportunities for Professional Growth and Development.
Employee Assistance Program.
Perks Program: Exclusive deals on products, services, and experiences.
Job Summary
The Field HR Coordinator is responsible for the implementation and maintenance of all Federal, State, City and company compliance requirements for all caregivers (HHA, PCA, HMK, HSK, PA), professional and paraprofessional staff (RNs, RN-Instructors, RN-FFS, LPNs, etc.) to ensure a certified status. Responsibilities include full life cycle management of caregivers and LPNs/RN-FFS, onboarding/off-boarding, licensing, and orientation of applicants, including those completing HHA/PCA/ACD and Competency evaluations’ training programs.
Responsibilities
Conduct and assist in paperwork completion for and during Orientation.
Enter new professional and paraprofessional files into the systems.
Review and maintain all mandatory paperwork in employee files.
Verify compliance related to licenses, certificates, etc.
Track and monitor compliance status of professional and paraprofessional staff.
Update and input personnel information in the systems.
Verify that all documentation pertaining to HHA/PCA/PA/LPN/RN/FFS is properly scanned into the secured document storage portal and is legible.
Ensure documents are properly indexed on DocuWare.
Schedule in-services, Annual Competency Evaluation (OBRA), physicals and other compliance activities.
Perform internal audits of personnel files to ensure ongoing compliance.
Assist during external audits as requested.
Assist with translations and document completion via phone, in-person, or during classes/trainings.
Assist with payroll questions and apps for field staff.
Handle calls and provide customer service.
Adhere to recordkeeping regulations and company policies and code of conduct.
Perform other tasks as requested.
Qualifications
Strong communication, both written and verbal.
Excellent customer service skills.
Strong time management and organization skills.
Adaptability and flexibility.
Bilingual preferred.
Proficient in Microsoft 365.
HHAeXchange experience preferred.
1 to 3 years' experience as a Home Care Coordinator.
Ability to multitask.
Desired Skills and Experiences
Home health care experience.
Experience with HHAeXchange.
Call center customer service experience.
Microsoft Office 365 applications: Teams, Outlook, Excel, Word.
Bilingual - Spanish, Russian, Mandarin, Creole, French.
Job Type
Full-time
Apply now and join us in making a positive impact on the communities we serve.
#J-18808-Ljbffr