Patient Access Representative
MUSC Health, Bluffton, SC, United States
Job Summary
Perform outpatient and inpatient registration functions, provide general information to hospital users, patients, and families, ensure patients meet financial requirements, deliver excellent patient‑focused customer service, and communicate effectively with service delivery areas to maximize patient flow and customer service.
Responsibilities
Serve as initial point of contact for patients.
Facilitate accurate and timely completion of registration, verifying and preparing all patient accounts for inpatient and outpatient billing to maximize payment for hospital and clinic services.
Review and verify all payment methods (insurance, self‑pay, agency) and patient/insurance information.
Work with patients to set up payment arrangements and apply for assistance programs.
Assist in collecting copayments and deductibles and solve basic billing inquiries.
Qualifications
High school diploma or equivalent (GED) with at least 1 year of customer service experience.
Ability to interpret and apply financial procedures and regulations (preferred).
Previous experience with hospital information systems or word processing (preferred).
Benefits
MUSC Health offers a robust and comprehensive benefits package, including health insurance, retirement plan options, wellness resources, and more. Flexible hours and weekend shifts available.
Equal Opportunity Employer
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
Compliance
Medical University of South Carolina participates in the federal E‑Verify program to confirm the identity and employment authorization of all newly hired employees.
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Perform outpatient and inpatient registration functions, provide general information to hospital users, patients, and families, ensure patients meet financial requirements, deliver excellent patient‑focused customer service, and communicate effectively with service delivery areas to maximize patient flow and customer service.
Responsibilities
Serve as initial point of contact for patients.
Facilitate accurate and timely completion of registration, verifying and preparing all patient accounts for inpatient and outpatient billing to maximize payment for hospital and clinic services.
Review and verify all payment methods (insurance, self‑pay, agency) and patient/insurance information.
Work with patients to set up payment arrangements and apply for assistance programs.
Assist in collecting copayments and deductibles and solve basic billing inquiries.
Qualifications
High school diploma or equivalent (GED) with at least 1 year of customer service experience.
Ability to interpret and apply financial procedures and regulations (preferred).
Previous experience with hospital information systems or word processing (preferred).
Benefits
MUSC Health offers a robust and comprehensive benefits package, including health insurance, retirement plan options, wellness resources, and more. Flexible hours and weekend shifts available.
Equal Opportunity Employer
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
Compliance
Medical University of South Carolina participates in the federal E‑Verify program to confirm the identity and employment authorization of all newly hired employees.
#J-18808-Ljbffr