Driver License Examiner Assistant (Erie)

THE POSITION
NOTE: This posting will close on May 2, 2026 or after 25 applications are received, whichever occurs first.

The Department of Transportation in Erie is looking for a friendly, energetic team member who enjoys helping others. In this role, you will provide outstanding customer service while assisting the public with important driver licensing needs. If you are excited by the idea of making someone’s day a little easier and supporting your fellow Pennsylvanians, this could be the perfect fit. Take the next step in your career and apply today!

DESCRIPTION OF WORK
As a Driver License Examiner Assistant, you will utilize your exceptional customer service skills to respond to customer inquiries and provide essential assistance with a wide range of application processes.

Confirm applicant identification

Ensure proper completion of application forms

Accurately enter test results and customer data into the online driver license application software

Administer standardized knowledge assessments to gauge applicant knowledge of vehicle code, driving regulations, and relevant traffic control devices

Conduct vision screening for all applicants using a telebinocular instrument

Provide customers with information or services relating to driver’s license or identification card renewals, duplicates, out-of-state transfers, and obtaining and maintaining CDL and motorcycle licenses

Apply strong understanding of various commercial license requirements, restrictions, and endorsements to best serve the public

Adhere to all components of the Driver and Vehicle Services Customer Service Policy

WORK SCHEDULE AND ADDITIONAL INFORMATION

Full‑time employment

Work hours: 8:15 AM to 4:45 PM, Tuesday – Saturday, with a 30‑minute lunch break

Overtime and travel to other driver license centers may be required as necessary

Telework: Not an option in this position

Salary: Starting salary may be non‑negotiable in some cases

QUALIFICATIONS

One year of experience obtaining, evaluating, and providing information to the public

Meet Pennsylvania residency requirement

Must be able to perform essential job functions

LEGAL REQUIREMENTS

Conditional offer of employment will require submission of criminal history reports

Selected candidate must undergo and pass a Fingerprint and Name‑Based Criminal History Check prior to employment

ACCESSIBILITY AND DISABILITY ACCOMMODATION

Telecommunications Relay Service (TRS) 711 for hearing and speech disabilities or other individuals

Applicants may request accommodations for disabilities before interview

VETERANS

Pennsylvania law provides employment preference for qualified veterans for appointment to many state and local government jobs

To learn more about employment preferences for veterans, refer to Pennsylvania Employment Service website

EEO STATEMENT
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center.

Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

Your score is valid for this specific posting only.

Providing incomplete or inaccurate information may lower your score or lead to disqualification.

You can apply/test only once for this posting.

Your results will be provided via email.

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