Driver License Examiner Assistant - York
Commonwealth of Pennsylvania, Phila, PA, United States
Overview
The Department of Transportation is seeking a detail‑oriented individual for the role of Driver License Examiner Assistant. You will assist customers with the licensing process, verify identity documents to prevent fraud, and ensure meaningful interactions with applicants, contributing to road safety in Pennsylvania.
Note: This posting will close on April 30, 2026 or after 25 applications are received, whichever occurs first.
Description of Work
In this position, you will work at a Driver License Center, assisting customers with the application and update processes for their driver’s licenses or IDs. Responsibilities include welcoming customers, verifying identification, guiding form completion, and inputting data into the computer system. You will conduct vision tests and administer written knowledge exams to confirm familiarity with driving regulations and traffic signs. You will respond to customer inquiries and provide the necessary forms, brochures, and instructions tailored to each individual’s situation.
You should have a solid understanding of services such as REAL ID, license renewals, duplicates, out‑of‑state transfers, motorcycle licenses, and commercial driver’s licenses. You will enter test results, prepare letters for restoration requirements, and ensure fee waivers are properly documented. The role requires adherence to customer service policies, REAL ID regulations, Title VI requirements, and the issuance and scanning of special forms for non‑U.S. citizens. The goal is to deliver accurate, efficient, and respectful service to all customers.
Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information
Full‑time employment, 80 hours bi‑weekly
Work hours: 8:15 AM to 4:45 PM, Tuesday – Saturday, with a 30‑minute lunch
Overtime and travel as needed
Telework: This position does not offer telework
Salary: Starting salary may be non‑negotiable in some cases
Further communication regarding this position will be sent via email. Check your email, including spam/junk folders, for notices
Qualifications
Required Experience, Training & Eligibility
Minimum: One year of experience obtaining, evaluating, and providing information to the public
Other Requirements
You must meet the PA residency requirement. For more information, follow the Residency Guidelines.
You must be able to perform essential job functions
Legal Requirements
The selected candidate must undergo and pass a Fingerprint and Name‑Based Criminal History Check prior to employment
How to Apply
Resumes, cover letters, and similar documents will not be reviewed; eligibility information must be provided on the application (relevant, detailed experience/education).
If you are claiming education, attach college transcripts to support your minimum requirements (unofficial transcripts acceptable).
Your application must be submitted by the posting closing date. Late applications will not be accepted.
Failure to comply with the above requirements may eliminate you from consideration.
All application materials and interview responses must reflect the applicant’s own experience and qualifications. Applicants may use Generative AI tools for preparation purposes only; AI use to misrepresent information or during interviews is not permitted. See Guidance for Generative AI Tools & Job Seekers for details.
Veterans
Pennsylvania law (51 Pa. C.S. § 7103) provides employment preference for qualified veterans in many state and local government jobs. Learn more at www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS)
711 (hearing and speech disabilities or other individuals)
If you are contacted for an interview and need accommodations due to a disability, discuss your request with the interviewer in advance. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by law. All diverse candidates are encouraged to apply.
Examination Information
Completing the application, including all supplemental questions, serves as your exam for this position. No separate written exam is required.
Your score is based on the information provided on your application and supplemental questions and is valid only for this posting.
You must provide complete and accurate information or your score may be lower than deserved or you may be disqualified.
You may apply/test only once for this posting.
Your results will be provided via email.
#J-18808-Ljbffr
The Department of Transportation is seeking a detail‑oriented individual for the role of Driver License Examiner Assistant. You will assist customers with the licensing process, verify identity documents to prevent fraud, and ensure meaningful interactions with applicants, contributing to road safety in Pennsylvania.
Note: This posting will close on April 30, 2026 or after 25 applications are received, whichever occurs first.
Description of Work
In this position, you will work at a Driver License Center, assisting customers with the application and update processes for their driver’s licenses or IDs. Responsibilities include welcoming customers, verifying identification, guiding form completion, and inputting data into the computer system. You will conduct vision tests and administer written knowledge exams to confirm familiarity with driving regulations and traffic signs. You will respond to customer inquiries and provide the necessary forms, brochures, and instructions tailored to each individual’s situation.
You should have a solid understanding of services such as REAL ID, license renewals, duplicates, out‑of‑state transfers, motorcycle licenses, and commercial driver’s licenses. You will enter test results, prepare letters for restoration requirements, and ensure fee waivers are properly documented. The role requires adherence to customer service policies, REAL ID regulations, Title VI requirements, and the issuance and scanning of special forms for non‑U.S. citizens. The goal is to deliver accurate, efficient, and respectful service to all customers.
Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information
Full‑time employment, 80 hours bi‑weekly
Work hours: 8:15 AM to 4:45 PM, Tuesday – Saturday, with a 30‑minute lunch
Overtime and travel as needed
Telework: This position does not offer telework
Salary: Starting salary may be non‑negotiable in some cases
Further communication regarding this position will be sent via email. Check your email, including spam/junk folders, for notices
Qualifications
Required Experience, Training & Eligibility
Minimum: One year of experience obtaining, evaluating, and providing information to the public
Other Requirements
You must meet the PA residency requirement. For more information, follow the Residency Guidelines.
You must be able to perform essential job functions
Legal Requirements
The selected candidate must undergo and pass a Fingerprint and Name‑Based Criminal History Check prior to employment
How to Apply
Resumes, cover letters, and similar documents will not be reviewed; eligibility information must be provided on the application (relevant, detailed experience/education).
If you are claiming education, attach college transcripts to support your minimum requirements (unofficial transcripts acceptable).
Your application must be submitted by the posting closing date. Late applications will not be accepted.
Failure to comply with the above requirements may eliminate you from consideration.
All application materials and interview responses must reflect the applicant’s own experience and qualifications. Applicants may use Generative AI tools for preparation purposes only; AI use to misrepresent information or during interviews is not permitted. See Guidance for Generative AI Tools & Job Seekers for details.
Veterans
Pennsylvania law (51 Pa. C.S. § 7103) provides employment preference for qualified veterans in many state and local government jobs. Learn more at www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS)
711 (hearing and speech disabilities or other individuals)
If you are contacted for an interview and need accommodations due to a disability, discuss your request with the interviewer in advance. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by law. All diverse candidates are encouraged to apply.
Examination Information
Completing the application, including all supplemental questions, serves as your exam for this position. No separate written exam is required.
Your score is based on the information provided on your application and supplemental questions and is valid only for this posting.
You must provide complete and accurate information or your score may be lower than deserved or you may be disqualified.
You may apply/test only once for this posting.
Your results will be provided via email.
#J-18808-Ljbffr