Assistant Manager - 000UQ - Sun 9AM-5PM, Mon 12PM-8PM, Tue-Wed 7AM-3PM, Thur 12P
WellLife Network, New York, NY, United States
Overview
Make an Impact. At WellLife Network, every role plays a vital part in empowering people to live their best lives. As part of one of New York’s largest nonprofit health and human services organizations, you’ll join a team dedicated to compassion, inclusion, and excellence — helping individuals and families thrive every day.
Position Summary
The Assistant Residence Manager supports the Residence Manager in overseeing daily operations of the residence, ensuring high-quality care and compliance with agency and regulatory standards. This role provides direct supervision to direct care staff, maintains accurate consumer records, and delivers direct support services while serving as a role model for staff. The position requires strong organizational, communication, and basic computer skills (Outlook, Microsoft Office, Excel).
Essential Responsibilities
Assist in coordinating daily residential operations and ensuring a safe, supportive environment for consumers.
Supervise, train, and support direct care staff, including onboarding and performance monitoring.
Provide direct care services and serve as a role model for staff in delivering person-centered support.
Promote consumer independence by implementing individualized goals established by the interdisciplinary team (IDT), including skills such as budgeting, grooming, nutrition, transportation, and community integration.
Ensure compliance with agency policies, procedures, and OPWDD regulations.
Maintain and update consumer records in systems such as Avatar, including EMAR, daily census, and data collection.
Monitor and document consumer progress, including behavior plans, goal tracking, and required reports.
Participate in IDT meetings, case conferences, and service planning activities.
Assist with payroll processing and petty cash management.
Review incidents, support investigations, and ensure appropriate follow-up actions.
Maintain communication with families, day programs, and external service providers; serve as a liaison between stakeholders.
Coordinate and support recreational activities for consumers.
Participate in on-call rotation for emergencies.
Attend required meetings and trainings across various locations.
Maintain confidentiality and adhere to all agency standards and protocols.
Provide physical support as needed, including crisis intervention and administration of first aid.
Successfully complete required trainings, including AMAP, SCIP, CPR, and First Aid.
Perform additional duties as assigned.
What You’ll Gain
Compensation: Competitive hourly rate based on experience.
Robust Benefits: Medical, dental, vision, and 401k retirement plan (with matching).
Work-Life Balance: Paid time off, holidays, and personal days.
Wellness Program: Free and low-cost gym and wellness access and support.
Training & Growth: Ongoing professional development and career advancement opportunities.
Meaningful Work: Direct impact on the lives of youth and their families.
Supportive Environment: A collaborative team that values your contributions.
Qualifications
High School Diploma required, Associate's Degree preferred or a combination of education and experience. One to two years experience working with the developmentally disabled is necessary. Supervisory experience preferred. A valid NYS Driver's license is required.
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Make an Impact. At WellLife Network, every role plays a vital part in empowering people to live their best lives. As part of one of New York’s largest nonprofit health and human services organizations, you’ll join a team dedicated to compassion, inclusion, and excellence — helping individuals and families thrive every day.
Position Summary
The Assistant Residence Manager supports the Residence Manager in overseeing daily operations of the residence, ensuring high-quality care and compliance with agency and regulatory standards. This role provides direct supervision to direct care staff, maintains accurate consumer records, and delivers direct support services while serving as a role model for staff. The position requires strong organizational, communication, and basic computer skills (Outlook, Microsoft Office, Excel).
Essential Responsibilities
Assist in coordinating daily residential operations and ensuring a safe, supportive environment for consumers.
Supervise, train, and support direct care staff, including onboarding and performance monitoring.
Provide direct care services and serve as a role model for staff in delivering person-centered support.
Promote consumer independence by implementing individualized goals established by the interdisciplinary team (IDT), including skills such as budgeting, grooming, nutrition, transportation, and community integration.
Ensure compliance with agency policies, procedures, and OPWDD regulations.
Maintain and update consumer records in systems such as Avatar, including EMAR, daily census, and data collection.
Monitor and document consumer progress, including behavior plans, goal tracking, and required reports.
Participate in IDT meetings, case conferences, and service planning activities.
Assist with payroll processing and petty cash management.
Review incidents, support investigations, and ensure appropriate follow-up actions.
Maintain communication with families, day programs, and external service providers; serve as a liaison between stakeholders.
Coordinate and support recreational activities for consumers.
Participate in on-call rotation for emergencies.
Attend required meetings and trainings across various locations.
Maintain confidentiality and adhere to all agency standards and protocols.
Provide physical support as needed, including crisis intervention and administration of first aid.
Successfully complete required trainings, including AMAP, SCIP, CPR, and First Aid.
Perform additional duties as assigned.
What You’ll Gain
Compensation: Competitive hourly rate based on experience.
Robust Benefits: Medical, dental, vision, and 401k retirement plan (with matching).
Work-Life Balance: Paid time off, holidays, and personal days.
Wellness Program: Free and low-cost gym and wellness access and support.
Training & Growth: Ongoing professional development and career advancement opportunities.
Meaningful Work: Direct impact on the lives of youth and their families.
Supportive Environment: A collaborative team that values your contributions.
Qualifications
High School Diploma required, Associate's Degree preferred or a combination of education and experience. One to two years experience working with the developmentally disabled is necessary. Supervisory experience preferred. A valid NYS Driver's license is required.
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