Server $8 + Tips!
Andretti Indoor Karting & Games, San Antonio, TX, United States
We're always looking for bright, talented and outgoing people. An Andretti Associate is responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional Guest service. All positions are responsible for assisting guests in various areas and in many capacities, listening to requests in a friendly manner, while following Andretti Indoor Karting and Games high standards of quality to ensure Guest satisfaction.
ANTICIPATES AND RESPONDS TO GUESTS IN A FRIENDLY AND POSITIVE MANNER WITH A SENSE OF URGENCY.
ASSISTS WITH GUEST RECOVERY AND NOTIFIES MANAGER TO ENSURE POSITIVE EXPERIENCES.
COMMUNICATES CLEARLY AND PROFESSIONALLY WHILE INTERACTING ENTHUSIASTICALLY WITH GUESTS AND FELLOW CO-WORKERS.
WORKS AS A TEAM PLAYER IN MEETING GUEST NEEDS, AND ACTIVELY CONTRIBUTES TO THE EFFORTS OF OTHER DEPARTMENTS.
ATTENDS ALL REQUIRED DEPARTMENT AND COMPANY MEETINGS AND TRAINING SESSIONS.
KNOWLEDGEABLE OF FACILITY EMERGENCY PROCEDURES.
PERFORMS OPENING, RUNNING, AND CLOSING DEPARTMENT DUTIES AS ASSIGNED.
1+ year prior guest service experience required preferably in a hospitality, restaurant or entertainment setting. Excellent verbal communication skills needed. Attention to detail, Guest focused and the ability to perform job duties in a fast paced and amplified (loud) environment. Work days, nights, holidays and/or weekends as required. Ability to use a point of sale system and other electronic equipment as needed. The physical demands described here are representative of those that must be met by an Andretti Associate to successfully perform the essential functions of their job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical abilities include:
PERFORMS FUNCTIONS WHICH REQUIRE ORGANIZATION, BENDING, REACHING, TURNING, LIFTING, CLIMBING AND STOCKING UP TO 30LBS
SOME POSITIONS REQUIRE WORKING IN EXTREME TEMPERATURES
WALK OR STAND FOR LONG PERIODS OF TIME
DESIRE AND ABILITY TO SMILE THROUGHOUT SHIFT
POSITION SUMMARY
An Andretti Server is a part‑time role with the potential for earning tips. Servers are responsible for anticipating guestneeds and exceeding guest service expectations within our Andretti Grill, all while providing a fun and exciting dining atmosphere. All positions are responsible for assisting guests in various areas, in many capacities, and following Andretti Indoor Karting and Games high standards of quality Guest satisfaction.
KEY RESPONSIBILITIES
Greet Guests and take orders within Andretti guidelines, always exceeding Guest expectations.
Deliver a fun, efficient and exciting dining experience, from start to finish.
Maintain an organized work area and pro‑actively clean and reset tables.
Deliver food and beverage in a professional manner according to Andretti standards.
Collect payment for all items purchased and consumed and operate the Point of Sale system with ease.
Follow proper safety and sanitation guidelines in accordance to local health regulations.
Accurately process payments and practice professional cash handling skills.
Follow all state, county and company guidelines regarding beverage and alcohol service.
Observe, instruct and monitor Guests for safety and guideline adherence.
Assist with Guest recovery and communicate with managers/supervisors to ensure positive Guest experiences.
Work as a team player in meeting guests needs, and actively contributes to the efforts of other departments.
Be knowledgeable of facility emergency procedures.
Perform Opening, Running and Closing department duties as assigned.
Follow proper uniform guidelines according to Andretti Indoor Karting and Games.
Maintain a constant working knowledge of Andretti brand, product and policies and procedures.
Prior guest service or hospitality experience is preferred.
Skills & Requirements
High School Diploma or equivalent.
The desire and ability to be pleasant, upbeat and sociable throughout the workday.
Work varying days, nights, holidays and weekends.
Physical Requirements
The physical demands described are representative of those that must be met by an Andretti Associate to successfully perform the essential functions of their job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
Walk or stand for extended periods of time.
Must be able to lift up to 15 lbs. on a regular and continuing basis.
Perform functions which require organization, bending, reaching, turning, lifting, climbing and stocking up to 50lbs.
The ability to communicate quickly and accurately.
The work environment may include bright, dim or flashing lights and loud sounds.
Requires manual dexterity to use and operate all necessary equipment.
Be able to understand, follow and maintain safety standards at all times.
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ANTICIPATES AND RESPONDS TO GUESTS IN A FRIENDLY AND POSITIVE MANNER WITH A SENSE OF URGENCY.
ASSISTS WITH GUEST RECOVERY AND NOTIFIES MANAGER TO ENSURE POSITIVE EXPERIENCES.
COMMUNICATES CLEARLY AND PROFESSIONALLY WHILE INTERACTING ENTHUSIASTICALLY WITH GUESTS AND FELLOW CO-WORKERS.
WORKS AS A TEAM PLAYER IN MEETING GUEST NEEDS, AND ACTIVELY CONTRIBUTES TO THE EFFORTS OF OTHER DEPARTMENTS.
ATTENDS ALL REQUIRED DEPARTMENT AND COMPANY MEETINGS AND TRAINING SESSIONS.
KNOWLEDGEABLE OF FACILITY EMERGENCY PROCEDURES.
PERFORMS OPENING, RUNNING, AND CLOSING DEPARTMENT DUTIES AS ASSIGNED.
1+ year prior guest service experience required preferably in a hospitality, restaurant or entertainment setting. Excellent verbal communication skills needed. Attention to detail, Guest focused and the ability to perform job duties in a fast paced and amplified (loud) environment. Work days, nights, holidays and/or weekends as required. Ability to use a point of sale system and other electronic equipment as needed. The physical demands described here are representative of those that must be met by an Andretti Associate to successfully perform the essential functions of their job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical abilities include:
PERFORMS FUNCTIONS WHICH REQUIRE ORGANIZATION, BENDING, REACHING, TURNING, LIFTING, CLIMBING AND STOCKING UP TO 30LBS
SOME POSITIONS REQUIRE WORKING IN EXTREME TEMPERATURES
WALK OR STAND FOR LONG PERIODS OF TIME
DESIRE AND ABILITY TO SMILE THROUGHOUT SHIFT
POSITION SUMMARY
An Andretti Server is a part‑time role with the potential for earning tips. Servers are responsible for anticipating guestneeds and exceeding guest service expectations within our Andretti Grill, all while providing a fun and exciting dining atmosphere. All positions are responsible for assisting guests in various areas, in many capacities, and following Andretti Indoor Karting and Games high standards of quality Guest satisfaction.
KEY RESPONSIBILITIES
Greet Guests and take orders within Andretti guidelines, always exceeding Guest expectations.
Deliver a fun, efficient and exciting dining experience, from start to finish.
Maintain an organized work area and pro‑actively clean and reset tables.
Deliver food and beverage in a professional manner according to Andretti standards.
Collect payment for all items purchased and consumed and operate the Point of Sale system with ease.
Follow proper safety and sanitation guidelines in accordance to local health regulations.
Accurately process payments and practice professional cash handling skills.
Follow all state, county and company guidelines regarding beverage and alcohol service.
Observe, instruct and monitor Guests for safety and guideline adherence.
Assist with Guest recovery and communicate with managers/supervisors to ensure positive Guest experiences.
Work as a team player in meeting guests needs, and actively contributes to the efforts of other departments.
Be knowledgeable of facility emergency procedures.
Perform Opening, Running and Closing department duties as assigned.
Follow proper uniform guidelines according to Andretti Indoor Karting and Games.
Maintain a constant working knowledge of Andretti brand, product and policies and procedures.
Prior guest service or hospitality experience is preferred.
Skills & Requirements
High School Diploma or equivalent.
The desire and ability to be pleasant, upbeat and sociable throughout the workday.
Work varying days, nights, holidays and weekends.
Physical Requirements
The physical demands described are representative of those that must be met by an Andretti Associate to successfully perform the essential functions of their job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
Walk or stand for extended periods of time.
Must be able to lift up to 15 lbs. on a regular and continuing basis.
Perform functions which require organization, bending, reaching, turning, lifting, climbing and stocking up to 50lbs.
The ability to communicate quickly and accurately.
The work environment may include bright, dim or flashing lights and loud sounds.
Requires manual dexterity to use and operate all necessary equipment.
Be able to understand, follow and maintain safety standards at all times.
#J-18808-Ljbffr