Security Investigator
SeaWorld Parks & Entertainment, Langhorne, PA, United States
Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard‑working individuals to become our Ambassadors. Come and play an important part on our incredible team today!
Security Investigator
As the Security Investigator you will work to investigate policy infractions, crimes, and questionable behavior through in-person surveillance, investigative interviews, and use of a variety of technologies including cameras and register systems.
Patrol revenue facilities (shops, food, admissions) to observe employee behavior
Investigate thefts, ticket and credit card frauds, counterfeits, and any other potential criminal activity internally and externally
Provide timely and complete follow-up of reported incidents
Patrol merchandise facilities to observe shoplifting activity and make successful prosecutable cases
Set‑up and review video as needed
Handle general office maintenance and special assignments
Provide report writing, civil recovery, investigative research, and documentation
Testify in court and provide depositions as needed
Perform other duties as assigned
What It Takes To Succeed
Familiarity with the Criminal Justice System as well as Local Ordinances and State Laws
American Red Cross CPR/AED and First Aid certification or must be able to pass all requirements to obtain certification in these courses
Proficient in Microsoft Office Suite with high aptitude for computer software systems
A passion for customer service
Excellent multi-tasking and time-management skills
Outstanding communication abilities
Active listener with the ability to anticipate guests’ needs
Ability to promote and ensure a safe and secure environment
Flexibility to perform varied duties
What Else Is Important
At least 21 years of age
A valid driver’s license
Must be able to lift, push, pull and/or carry up to 50 lbs
Position engages in extensive walking and standing throughout entire work shift
Perform the following physical activities: kneeling, squatting, bend floor-to-waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)
Perform cleaning duties, including use of cleaning chemicals
Must be willing to comply with all SEA grooming guidelines and employment standards
Must be able to work indoors and outdoors, in varying weather, to include extreme heat and cold
Must provide flexible, consistent availability (including nights, weekends and holidays) and adhere to our Holiday and Availability agreement
Consistently practice safe work habits including the use of Personal Protection Equipment (PPE) and reporting unsafe situations
Ability to successfully complete all legal, company and department training requirements within established timelines
Perks of the Position
FREE park admission
Discounts on park admission tickets and passes for family and friends
Park discounts on food, merchandise, etc.
Scholarship opportunities
Exclusive employee events and giveaways
EEO Employer
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, NATIONAL ORIGIN, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
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Security Investigator
As the Security Investigator you will work to investigate policy infractions, crimes, and questionable behavior through in-person surveillance, investigative interviews, and use of a variety of technologies including cameras and register systems.
Patrol revenue facilities (shops, food, admissions) to observe employee behavior
Investigate thefts, ticket and credit card frauds, counterfeits, and any other potential criminal activity internally and externally
Provide timely and complete follow-up of reported incidents
Patrol merchandise facilities to observe shoplifting activity and make successful prosecutable cases
Set‑up and review video as needed
Handle general office maintenance and special assignments
Provide report writing, civil recovery, investigative research, and documentation
Testify in court and provide depositions as needed
Perform other duties as assigned
What It Takes To Succeed
Familiarity with the Criminal Justice System as well as Local Ordinances and State Laws
American Red Cross CPR/AED and First Aid certification or must be able to pass all requirements to obtain certification in these courses
Proficient in Microsoft Office Suite with high aptitude for computer software systems
A passion for customer service
Excellent multi-tasking and time-management skills
Outstanding communication abilities
Active listener with the ability to anticipate guests’ needs
Ability to promote and ensure a safe and secure environment
Flexibility to perform varied duties
What Else Is Important
At least 21 years of age
A valid driver’s license
Must be able to lift, push, pull and/or carry up to 50 lbs
Position engages in extensive walking and standing throughout entire work shift
Perform the following physical activities: kneeling, squatting, bend floor-to-waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)
Perform cleaning duties, including use of cleaning chemicals
Must be willing to comply with all SEA grooming guidelines and employment standards
Must be able to work indoors and outdoors, in varying weather, to include extreme heat and cold
Must provide flexible, consistent availability (including nights, weekends and holidays) and adhere to our Holiday and Availability agreement
Consistently practice safe work habits including the use of Personal Protection Equipment (PPE) and reporting unsafe situations
Ability to successfully complete all legal, company and department training requirements within established timelines
Perks of the Position
FREE park admission
Discounts on park admission tickets and passes for family and friends
Park discounts on food, merchandise, etc.
Scholarship opportunities
Exclusive employee events and giveaways
EEO Employer
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, NATIONAL ORIGIN, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
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