IT Help Desk Technician — MSP Support & Certification Path

Brightworks IT is hiring a Help Desk Technician in Wixom, Michigan. This full-time role involves providing first-line support to clients, troubleshooting issues in IT environments, and working within structured frameworks for efficient problem-solving. Candidates should have 1-3 years of experience and strong knowledge of Windows systems and Microsoft 365. The company offers competitive salaries, health insurance, and a structured career path from Help Desk to Senior Engineer.
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