Help Desk Analyst - MSP Support | Day-One Benefits | Onsite

Jobs via Dice is seeking a Help Desk Support Technician in Grand Rapids, MI. This permanent, fully onsite role involves supporting the IT service desk, providing end-user assistance for technical issues, and troubleshooting Microsoft 365 and Windows. Ideal candidates have 2+ years of experience in IT Managed Services and strong customer service skills. Benefits include Medical, Dental, and Vision coverage from day one. Salary ranges from $55,000 to $70,000 per year.
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