Community Manager - Affordable Housing
Fairstead ESC LLC, Tampa, FL, United States
Fairstead is a purpose-driven real estate firm dedicated to building affordable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns and manages a portfolio of more than 27,000 apartments across 28 states. As an integrated owner, operator, and innovator, Fairstead brings development, construction, and property management under one unified platform to deliver high-quality affordable housing that serves our residents at scale.
Fairstead challenges industry norms through our tech-forward, entrepreneurial approach to affordable housing. We embrace digital transformation, data-driven decision-making, and emerging technologies, including AI, to build scalable systems that support sustainable growth. At one of our properties, we are looking for a strong Community Manager to join our team. The Community Manager is responsible for managing the day-to-day operations, on-site compliance activities, and overall performance of their assigned property.
Responsibilities
Ensure adherence to laws relating to leasing, including but not limited to HUD, Fair Housing, ADA, and FCRA.
Remain compliant and knowledgeable in all aspects of the HUD 4350.3 Handbook.
Develop responses to regulatory agencies in coordination with the Compliance Department.
Implement intervention strategies with Regional Managers and the Compliance Department for tenants who are non‑compliant with lease/compliance requirements.
Prepare all site REAC reviews, EHS violations cleared, MOR, Investor Site Reviews, LIHTC Reviews, and perform annual and interim recertification reviews.
Assist tenants with requests, questions, problems, and complaints.
Monitor tenant and complex-wide arrears and litigation cases.
Document lease violations and coordinate evictions.
Direct collection of monthly rents and late fees, process applications, and pursue delinquencies through legal action and eviction. Monitor bad‑debt write‑offs.
Alert staff of move‑ins, move‑outs, and any emergencies.
Supervise, direct, and monitor the preventive and emergency maintenance/repairs to ensure compliance with all regulations.
Coordinate vendor bids and contractor quotes.
Conduct and document unit inspections.
Conduct bi-annual walk‑throughs with the Building Superintendent.
Create reports to ensure all buildings under the PM’s responsibility are properly maintained and building needs are appropriately noted, planned for, and addressed.
Provide and obtain updates on various ongoing construction projects/unit renovations.
Work with the construction team to avoid violations, inspections, and necessary access.
Attend monthly financial catch‑up meetings and monitor budgets.
Benefits
Generous employer contribution for Medical Insurance through Meritain Health.
Employer Paid Vision Plans.
Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%.
12 paid Holidays.
15 days of PTO.
7 Sick days.
Employer Paid Life Insurance.
Flexible Spending Account.
Nationwide Pet Insurance.
Disability Insurance.
Laser Correction Discount.
Employee Discounts on appliances, apparel, and more.
Qualifications
Three (3) years of management experience including supervising a team (property management, hospitality, retail, or restaurant management).
Certified Occupancy Specialist (COS) or Certified Professional of Occupancy (CPO) certification.
Bachelor’s degree preferred.
Experience with EIV.
Experience with Yardi and RealPage preferred.
TCs certification for tax‑credit properties.
Experience in Affordable Housing.
Proficient in Microsoft Office Suite.
Ability to multi‑task and meet tight deadlines.
We are an equal‑opportunity employer and are committed to building diverse teams. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or any other protected characteristic.
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Fairstead challenges industry norms through our tech-forward, entrepreneurial approach to affordable housing. We embrace digital transformation, data-driven decision-making, and emerging technologies, including AI, to build scalable systems that support sustainable growth. At one of our properties, we are looking for a strong Community Manager to join our team. The Community Manager is responsible for managing the day-to-day operations, on-site compliance activities, and overall performance of their assigned property.
Responsibilities
Ensure adherence to laws relating to leasing, including but not limited to HUD, Fair Housing, ADA, and FCRA.
Remain compliant and knowledgeable in all aspects of the HUD 4350.3 Handbook.
Develop responses to regulatory agencies in coordination with the Compliance Department.
Implement intervention strategies with Regional Managers and the Compliance Department for tenants who are non‑compliant with lease/compliance requirements.
Prepare all site REAC reviews, EHS violations cleared, MOR, Investor Site Reviews, LIHTC Reviews, and perform annual and interim recertification reviews.
Assist tenants with requests, questions, problems, and complaints.
Monitor tenant and complex-wide arrears and litigation cases.
Document lease violations and coordinate evictions.
Direct collection of monthly rents and late fees, process applications, and pursue delinquencies through legal action and eviction. Monitor bad‑debt write‑offs.
Alert staff of move‑ins, move‑outs, and any emergencies.
Supervise, direct, and monitor the preventive and emergency maintenance/repairs to ensure compliance with all regulations.
Coordinate vendor bids and contractor quotes.
Conduct and document unit inspections.
Conduct bi-annual walk‑throughs with the Building Superintendent.
Create reports to ensure all buildings under the PM’s responsibility are properly maintained and building needs are appropriately noted, planned for, and addressed.
Provide and obtain updates on various ongoing construction projects/unit renovations.
Work with the construction team to avoid violations, inspections, and necessary access.
Attend monthly financial catch‑up meetings and monitor budgets.
Benefits
Generous employer contribution for Medical Insurance through Meritain Health.
Employer Paid Vision Plans.
Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%.
12 paid Holidays.
15 days of PTO.
7 Sick days.
Employer Paid Life Insurance.
Flexible Spending Account.
Nationwide Pet Insurance.
Disability Insurance.
Laser Correction Discount.
Employee Discounts on appliances, apparel, and more.
Qualifications
Three (3) years of management experience including supervising a team (property management, hospitality, retail, or restaurant management).
Certified Occupancy Specialist (COS) or Certified Professional of Occupancy (CPO) certification.
Bachelor’s degree preferred.
Experience with EIV.
Experience with Yardi and RealPage preferred.
TCs certification for tax‑credit properties.
Experience in Affordable Housing.
Proficient in Microsoft Office Suite.
Ability to multi‑task and meet tight deadlines.
We are an equal‑opportunity employer and are committed to building diverse teams. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or any other protected characteristic.
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