Shift Supervisor
CVS Health, Norman, OK, United States
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience.
Position Summary
A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
Essential Functions
Management
Work effectively with store management and store crews.
Supervise the store’s crew through assigning, directing and following up of all activities.
Effectively communicate information both to and from store management and crews.
Customer Service
Assist customers with their questions, problems and complaints.
Promote CVS customer service culture (Greet, offer help, and thank).
Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
Maintain customer/patient confidentiality.
Merchandise/Presentation
Price merchandise.
Stock shelves.
Execute the displays, signage and inventory of weekly, promotional, and seasonal merchandise.
Execute the display and maintenance of off-shelf merchandise.
Reset departments following POGs.
Required Qualifications
Deductive reasoning ability, analytical skills and computer skills.
Advanced communication skills and supervision skills.
Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.
Preferred Qualifications
Experience as a retail supervisor.
Education
High School Diploma or Equivalent preferred but not required.
Work Hours
Anticipated weekly hours: 29. Time type: Part time.
Pay Range
The typical pay range for this role is $16.00 - $23.00 per hour.
Benefits
This part-time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues. Benefits may include dental, vision, wellness resources, employee discounts, and access to voluntary benefits. Additional details are provided during the application process and on Benefits Moments.
Application Details
Application window closes on 06/22/2026. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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Position Summary
A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
Essential Functions
Management
Work effectively with store management and store crews.
Supervise the store’s crew through assigning, directing and following up of all activities.
Effectively communicate information both to and from store management and crews.
Customer Service
Assist customers with their questions, problems and complaints.
Promote CVS customer service culture (Greet, offer help, and thank).
Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
Maintain customer/patient confidentiality.
Merchandise/Presentation
Price merchandise.
Stock shelves.
Execute the displays, signage and inventory of weekly, promotional, and seasonal merchandise.
Execute the display and maintenance of off-shelf merchandise.
Reset departments following POGs.
Required Qualifications
Deductive reasoning ability, analytical skills and computer skills.
Advanced communication skills and supervision skills.
Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.
Preferred Qualifications
Experience as a retail supervisor.
Education
High School Diploma or Equivalent preferred but not required.
Work Hours
Anticipated weekly hours: 29. Time type: Part time.
Pay Range
The typical pay range for this role is $16.00 - $23.00 per hour.
Benefits
This part-time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues. Benefits may include dental, vision, wellness resources, employee discounts, and access to voluntary benefits. Additional details are provided during the application process and on Benefits Moments.
Application Details
Application window closes on 06/22/2026. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
#J-18808-Ljbffr