Shift Supervisor
CVS Health, Rutherfordton, NC, United States
Position Summary
A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
Essential Function
Management and Customer Service Responsibilities:
Work effectively with store management and store crews.
Supervise the store’s crew through assigning, directing, and following up of all activities.
Effectively communicate information both to and from store management and crews.
Assist customers with their questions, problems, and complaints.
Promote CVS customer service culture (greet, offer help, and thank).
Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
Maintain customer/patient confidentiality.
Merchandising Responsibilities:
Merchandise/Presentation.
Price merchandise.
Stock shelves.
Execute the displays, signs, and inventory of weekly, promotional, and seasonal merchandise.
Execute the display and maintenance of off-shelf merchandise.
Reset departments following POGs.
Required Qualifications
Deductive reasoning ability, analytical skills, and computer skills.
Advanced communication skills and supervision skills.
Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.
Preferred Qualifications
Experience as a retail supervisor.
Education
High School Diploma or equivalent preferred but not required.
Anticipated Weekly Hours
20 hours.
Pay Range
$16.00 – $23.00 per hour.
Benefits
This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues. Depending on hours worked and eligibility, benefits may include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.
Equal Opportunity Employment
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
Essential Function
Management and Customer Service Responsibilities:
Work effectively with store management and store crews.
Supervise the store’s crew through assigning, directing, and following up of all activities.
Effectively communicate information both to and from store management and crews.
Assist customers with their questions, problems, and complaints.
Promote CVS customer service culture (greet, offer help, and thank).
Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
Maintain customer/patient confidentiality.
Merchandising Responsibilities:
Merchandise/Presentation.
Price merchandise.
Stock shelves.
Execute the displays, signs, and inventory of weekly, promotional, and seasonal merchandise.
Execute the display and maintenance of off-shelf merchandise.
Reset departments following POGs.
Required Qualifications
Deductive reasoning ability, analytical skills, and computer skills.
Advanced communication skills and supervision skills.
Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.
Preferred Qualifications
Experience as a retail supervisor.
Education
High School Diploma or equivalent preferred but not required.
Anticipated Weekly Hours
20 hours.
Pay Range
$16.00 – $23.00 per hour.
Benefits
This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues. Depending on hours worked and eligibility, benefits may include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.
Equal Opportunity Employment
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
#J-18808-Ljbffr