Shift Supervisor
CVS Health, New Albany, OH, United States
Position Summary
A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
Essential Functions
Management: Work effectively with store management and store crews.
Supervise the store’s crew by assigning, directing, and following up on all activities.
Effectively communicate information both to and from store management and crews.
Customer Service: Assist customers with their questions, problems, and complaints, promote CVS customer service culture by greeting, offering help, and thanking customers, and handle all customer relations issues in accordance with company policy.
Maintain customer/patient confidentiality.
Merchandise/Presentation: Price merchandise, stock shelves, execute displays, signage, and inventory of weekly, promotional, and seasonal merchandise, and execute the display and maintenance of off-shelf merchandise.
Reset departments following POGs.
Required Qualifications
Deductive reasoning ability, analytical skills, and computer skills.
Advanced communication skills and supervision skills.
Ability to work a flexible schedule, including early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.
Preferred Qualifications
Experience as a retail supervisor.
Education
High School Diploma or Equivalent Preferred but Not Required.
Anticipated Weekly Hours
24
Time Type
Part time
Pay Range
The Typical Pay Range For This Role Is $16.00 - $16.00.
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Benefits
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs. Additional details about available benefits are provided during the application process and on Benefits Moments.
Equal Opportunity
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
Essential Functions
Management: Work effectively with store management and store crews.
Supervise the store’s crew by assigning, directing, and following up on all activities.
Effectively communicate information both to and from store management and crews.
Customer Service: Assist customers with their questions, problems, and complaints, promote CVS customer service culture by greeting, offering help, and thanking customers, and handle all customer relations issues in accordance with company policy.
Maintain customer/patient confidentiality.
Merchandise/Presentation: Price merchandise, stock shelves, execute displays, signage, and inventory of weekly, promotional, and seasonal merchandise, and execute the display and maintenance of off-shelf merchandise.
Reset departments following POGs.
Required Qualifications
Deductive reasoning ability, analytical skills, and computer skills.
Advanced communication skills and supervision skills.
Ability to work a flexible schedule, including early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.
Preferred Qualifications
Experience as a retail supervisor.
Education
High School Diploma or Equivalent Preferred but Not Required.
Anticipated Weekly Hours
24
Time Type
Part time
Pay Range
The Typical Pay Range For This Role Is $16.00 - $16.00.
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Benefits
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs. Additional details about available benefits are provided during the application process and on Benefits Moments.
Equal Opportunity
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
#J-18808-Ljbffr