Box Office Attendant
WonderWorks, Panama City, FL, United States
Do you have a knack for creating wonder and sparking imaginations? Flip everything you know about work upside-down! WonderWorks is looking for dynamic people to join our team. WonderWorks is an indoor amusement park that combines education and entertainment with more than 100 hands‑on exhibits that challenge the mind and spark the imagination.
Box Office Attendants at WonderWorks PCB
Our Box Office Attendants are the first to interact with our guests as they welcome them into the adventure of the upside‑down building. Box Office Attendants are an intrinsic part of positive ticket‑sale interactions including sharing valuable information with guests, setting the tone for the WONDERful experiences they have in store for them inside the attraction!
Responsibilities
Greet, welcome, and interact with all guests as they enter and exit the attraction
Answer guest questions and offer assistance in a friendly manner that provides exceptional customer service
Accurately process transactions through a point‑of‑sale system including proper cash handling in a high‑volume environment
Upsell guests on additional services offered at the point of sale including combo tickets, souvenir books, and ticketed shows if applicable
Answer phones and courteously redirect calls to the appropriate department
Maintain a clean and organized work environment
Perform other duties as assigned
Qualifications
Excellent communication skills and customer service skills
Observational skills to ensure safe practices and recognize guest needs
Basic mathematical skills, as needed to make change
Ability to stand or walk throughout the work area for prolonged periods
Ability to lift and/or move up to 25 pounds
Ability to work any shift including nights, weekends, and holidays
Previous themed entertainment and sales experience is preferred
WonderWorks is an Equal Opportunity Employer. Candidates are subject to background checks. Regular attendance is required.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.
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Box Office Attendants at WonderWorks PCB
Our Box Office Attendants are the first to interact with our guests as they welcome them into the adventure of the upside‑down building. Box Office Attendants are an intrinsic part of positive ticket‑sale interactions including sharing valuable information with guests, setting the tone for the WONDERful experiences they have in store for them inside the attraction!
Responsibilities
Greet, welcome, and interact with all guests as they enter and exit the attraction
Answer guest questions and offer assistance in a friendly manner that provides exceptional customer service
Accurately process transactions through a point‑of‑sale system including proper cash handling in a high‑volume environment
Upsell guests on additional services offered at the point of sale including combo tickets, souvenir books, and ticketed shows if applicable
Answer phones and courteously redirect calls to the appropriate department
Maintain a clean and organized work environment
Perform other duties as assigned
Qualifications
Excellent communication skills and customer service skills
Observational skills to ensure safe practices and recognize guest needs
Basic mathematical skills, as needed to make change
Ability to stand or walk throughout the work area for prolonged periods
Ability to lift and/or move up to 25 pounds
Ability to work any shift including nights, weekends, and holidays
Previous themed entertainment and sales experience is preferred
WonderWorks is an Equal Opportunity Employer. Candidates are subject to background checks. Regular attendance is required.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.
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