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UX Research Analyst/Tester

Stem Xpert, Piscataway, NJ, United States


Founded in 2009 and headquartered in Ann Arbor, MI, TEKWISSEN™ provides a unique portfolio of innovative capabilities that seamlessly combines clients insights, strategy, design, software engineering and systems integration. Our tightly integrated offerings are tailored to each client’s requirements and span the services spectrum from Application Development/Maintenance, testing, Technology Consulting & staffing. The company is primarily focused on information technology, engineering, healthcare, financial technology and contingent workforce solutions. It operates in seven business segments including Commercial, Professional & Technical, EMEA Commercial, and EMEA Professional & Technical. The company provides professional and technical expertise in the fields of Telecom, Education, Banking, Retail, e-commerce, Automotive, Life Science, Insurance, legal, healthcare, among others. It also offers outsourcing, consulting, recruitment, career transition, and vendor management services.

We strongly believe: “If something cannot be measured, it cannot be managed.” TEKWISSEN™ measures all of these processes and applies corrective interventions to manage the quality process at its core.

We are an Equal Employment Opportunity Employer M/F/V/D.

Recognitions

2015 - America's Fastest Growing Company by Inc.com

2015 - SPARK FastTrack Award from Ann Arbor SPARK

2015 - Honoree of Diversity Focused Company by Corp! Magazine

2014 - America's Fastest Growing Company by Inc.com

2014 - Michigan 50 Companies to Watch

2014 – DiSciTech Award in Technology by Corp! Magazine

2014 - DiSciTech TECHNOLOGY Company of the year by Corp! Magazine

2014 - SPARK FastTrack Award from Ann Arbor SPARK

Specialties

Enterprise Solutions

Web Development

Data Warehousing

Systems Integration

IT Security

Storage Technologies

Development and Delivery

Business Intelligence

Telecommunications

Consulting and Planning

Network design, Implementation & Administration

Job Description
Piscataway, NJ

5+ Months Contract

Responsibilities and Expectations:

2+ years of professional experience with usability analysis or testing and research analysis for user or customer experience (UX).

Written test cases derived from requirements.

A great communicator eager to learn and thrive in a fast‑paced enterprise environment.

Customer or User Experience Testing role primarily for client's Retail Stores.

Candidate will test (but not limited to) New or Modified Products and Services and National client's Retail policies.

Analyzing data from reporting and also data retrieved from Usability Testing Tools such as SurveyMonkey, OpinonLabs, Foresee, usertesting.com, Customer or User Focus Groups, Optimal workshops.

Bachelor’s Degree in Marketing, Behavioral Science, Psychology, or equivalent work experience.

Experience in usability testing, customer experience, and research analysis.

Primary Skill Requirements:

User and Customer Experience, Journey Mapping.

Strong proficiency in PPTX, Word, Excel.

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