Risk Investigator II
Protingent, Redmond, WA, United States
Overview
Position Title:
Risk Investigator II
Position Description:
Protingent Staffing has an exciting contract Risk Investigator II opportunity located in Redmond, WA.
Responsibilities
Own end-to-end investigation of complex, sensitive product and fraud escalations, synthesizing customer reports, incident data, and expert guidance to determine root cause and appropriate action
Apply sound, independent judgment to navigate ambiguous cases while maintaining consistency, accuracy, and audit-ready documentation
Conduct deep dives to uncover contributing factors and early indicators of broader risk patterns, escalating trends to partner teams as appropriate
Collaborate cross-functionally with Product Compliance, Operations, and Policy teams to validate findings and drive timely case resolution
Engage with international teams to ensure alignment on cases that span regions or require localized interpretation
Prioritize customer safety in all mitigation recommendations while balancing business considerations and policy requirements
Identify opportunities to streamline investigation workflows and share learnings with peers to improve team consistency
Serve as a subject matter resource during time-sensitive escalations, moving with both speed and accuracy
Job Qualifications
4+ years of experience in Digital trust & safety, fraud investigations, risk management, compliance, or a related analytical field
Demonstrated ability to make complex, independent decisions with minimal supervision and a high degree of accuracy
Excellent written and verbal communication skills, including the ability to document findings clearly for both technical and non-technical audiences
Strong analytical and problem-solving skills with the ability to synthesize incomplete or ambiguous data across multiple sources
Experience working cross-functionally with legal, policy, or operations stakeholders in a fast-paced environment
Bachelor's degree in an analytical field, or equivalent professional experience
Job Details
Job Type: Contract
Location: Redmond, WA
Pay Rate Range: $30-40/hr
Due to government contract requirements, this position is restricted to U.S. Citizens only.
Benefits Package
Protingent offers competitive salaries, insurance plan options (HDHP plan or POS plan), education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO), and an administered 401k plan.
About Protingent
Protingent is an Award-Winning provider of top-tier Engineering and IT talent, trusted by companies at the forefront of innovation — from Software and Aerospace to AI, Clean Tech, Medical Devices, and Connected Technologies. We’re passionate about making a positive impact by connecting exceptional talent with meaningful opportunities and helping our clients build the future.
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Position Title:
Risk Investigator II
Position Description:
Protingent Staffing has an exciting contract Risk Investigator II opportunity located in Redmond, WA.
Responsibilities
Own end-to-end investigation of complex, sensitive product and fraud escalations, synthesizing customer reports, incident data, and expert guidance to determine root cause and appropriate action
Apply sound, independent judgment to navigate ambiguous cases while maintaining consistency, accuracy, and audit-ready documentation
Conduct deep dives to uncover contributing factors and early indicators of broader risk patterns, escalating trends to partner teams as appropriate
Collaborate cross-functionally with Product Compliance, Operations, and Policy teams to validate findings and drive timely case resolution
Engage with international teams to ensure alignment on cases that span regions or require localized interpretation
Prioritize customer safety in all mitigation recommendations while balancing business considerations and policy requirements
Identify opportunities to streamline investigation workflows and share learnings with peers to improve team consistency
Serve as a subject matter resource during time-sensitive escalations, moving with both speed and accuracy
Job Qualifications
4+ years of experience in Digital trust & safety, fraud investigations, risk management, compliance, or a related analytical field
Demonstrated ability to make complex, independent decisions with minimal supervision and a high degree of accuracy
Excellent written and verbal communication skills, including the ability to document findings clearly for both technical and non-technical audiences
Strong analytical and problem-solving skills with the ability to synthesize incomplete or ambiguous data across multiple sources
Experience working cross-functionally with legal, policy, or operations stakeholders in a fast-paced environment
Bachelor's degree in an analytical field, or equivalent professional experience
Job Details
Job Type: Contract
Location: Redmond, WA
Pay Rate Range: $30-40/hr
Due to government contract requirements, this position is restricted to U.S. Citizens only.
Benefits Package
Protingent offers competitive salaries, insurance plan options (HDHP plan or POS plan), education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO), and an administered 401k plan.
About Protingent
Protingent is an Award-Winning provider of top-tier Engineering and IT talent, trusted by companies at the forefront of innovation — from Software and Aerospace to AI, Clean Tech, Medical Devices, and Connected Technologies. We’re passionate about making a positive impact by connecting exceptional talent with meaningful opportunities and helping our clients build the future.
#J-18808-Ljbffr