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Billing & Receivables Senior Specialist

Thrifty White Pharmacy, Osseo, MN, United States


Benefits

401(k)

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Vision insurance

Wellness resources

Position Overview
Thrifty White Pharmacy is currently hiring a Billing & Receivables Specialist/Senior Specialist to join our team at our Corporate Headquarters in Maple Grove, MN. This role offers a professional office environment, hybrid flexibility, growth potential, and no evenings or weekends. Flexible work‑from‑home options are available.

Responsibilities

Monday – Friday – no evenings or weekends

Work in a professional office environment with hybrid flexibility

Growth potential within team structure

Provide excellent service via phone, email, and internal systems

Research and resolve account balances, charges, payments, payment applications, and missing backup requests

Assist with escalated account issues and support problem resolution

Perform advanced billing and receivables tasks while supporting team operations

Participate in process improvement efforts and operational follow‑up

Support procedure documentation and SOP updates

Assist with reporting, trend review, and special projects

Utilize technology such as TWRx, PeopleSoft, OnBase, Microsoft Office, MNITS, and insurance websites

Maintain customer account accuracy and ensure HIPAA compliance

Desired Qualifications

Excellent verbal and written communication skills

Strong customer service mindset with the ability to support internal and external customers professionally

Strong problem‑solving and troubleshooting skills

Strong follow‑through and attention to detail

Ability to prioritize, multitask, and manage workload in a fast‑paced environment

Ability to identify process improvement opportunities and help implement solutions

Ability to support SOP updates, workflow documentation, and training coordination

Strong Excel, Word, and Outlook skills

Ability to work effectively with leadership and colleagues across teams

Ability to maintain confidentiality and follow HIPAA guidelines

Experience with insurance billing, receivables, or related pharmacy operations preferred

Experience with PeopleSoft, TWRx, OnBase, MNITS, and insurance websites preferred

Compensation and Wage Range
$50,000 – $60,000

Equal Opportunity Employer
Thrifty White Pharmacy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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