Billing & Receivables Senior Specialist
Thrifty White Pharmacy, Maple Acre, WV, United States
Benefits
401(k)
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Profit sharing
Training & development
Vision insurance
Wellness resources
Thrifty White Pharmacy is currently hiring a Billing & Receivables Specialist/Senior Specialist to join our team at our Corporate Headquarters in Maple Grove, MN. This is a great opportunity for someone ready to take the next step in their career in a professional office environment.
The senior role is ideal for a strong specialist who enjoys problem‑solving, helping improve workflows, supporting team processes, and contributing at a higher level beyond day‑to‑day task execution.
Position Details
Monday – Friday – no evenings or weekends
Ability to work in a professional office environment with hybrid flexibility
Growth potential within team structure
Provide excellent service via various platforms including phone, email, and internal systems
Research and resolve account balances, charges, payments, payment applications, and missing backup requests
Assist with escalated account issues and support problem resolution
Perform advanced billing and receivables tasks while supporting team operations
Participate in process improvement efforts and operational follow‑up
Support procedure documentation and SOP updates
Assist with reporting, trend review, and special projects
Utilize technology such as TWRx, PeopleSoft, OnBase, Microsoft Office, MNITS, and insurance websites
Maintain customer account accuracy and ensure HIPAA compliance
Salary and Benefits
Wage Range: $50,000-$60,000 per year
Competitive compensation
Full benefit package including medical, dental, vision, and 401(k)
Paid vacation, paid holidays, and paid sick time
Employee owned company with stock ownership
Desired Qualifications
Excellent verbal and written communication skills
Strong customer service mindset with the ability to support internal and external customers professionally
Strong problem‑solving and troubleshooting skills
Strong follow‑through and attention to detail
Ability to prioritize, multitask, and manage workload in a fast‑paced environment
Ability to identify process improvement opportunities and help implement solutions
Ability to support SOP updates, workflow documentation, and training coordination
Strong Excel, Word, and Outlook skills
Ability to work effectively with leadership and colleagues across teams
Ability to maintain confidentiality and follow HIPAA guidelines
Experience with insurance billing, receivables, or related pharmacy operations preferred
Experience with PeopleSoft, TWRx, OnBase, MNITS, and insurance websites preferred
Thrifty White Pharmacy is an Equal Opportunity Employer. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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401(k)
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Profit sharing
Training & development
Vision insurance
Wellness resources
Thrifty White Pharmacy is currently hiring a Billing & Receivables Specialist/Senior Specialist to join our team at our Corporate Headquarters in Maple Grove, MN. This is a great opportunity for someone ready to take the next step in their career in a professional office environment.
The senior role is ideal for a strong specialist who enjoys problem‑solving, helping improve workflows, supporting team processes, and contributing at a higher level beyond day‑to‑day task execution.
Position Details
Monday – Friday – no evenings or weekends
Ability to work in a professional office environment with hybrid flexibility
Growth potential within team structure
Provide excellent service via various platforms including phone, email, and internal systems
Research and resolve account balances, charges, payments, payment applications, and missing backup requests
Assist with escalated account issues and support problem resolution
Perform advanced billing and receivables tasks while supporting team operations
Participate in process improvement efforts and operational follow‑up
Support procedure documentation and SOP updates
Assist with reporting, trend review, and special projects
Utilize technology such as TWRx, PeopleSoft, OnBase, Microsoft Office, MNITS, and insurance websites
Maintain customer account accuracy and ensure HIPAA compliance
Salary and Benefits
Wage Range: $50,000-$60,000 per year
Competitive compensation
Full benefit package including medical, dental, vision, and 401(k)
Paid vacation, paid holidays, and paid sick time
Employee owned company with stock ownership
Desired Qualifications
Excellent verbal and written communication skills
Strong customer service mindset with the ability to support internal and external customers professionally
Strong problem‑solving and troubleshooting skills
Strong follow‑through and attention to detail
Ability to prioritize, multitask, and manage workload in a fast‑paced environment
Ability to identify process improvement opportunities and help implement solutions
Ability to support SOP updates, workflow documentation, and training coordination
Strong Excel, Word, and Outlook skills
Ability to work effectively with leadership and colleagues across teams
Ability to maintain confidentiality and follow HIPAA guidelines
Experience with insurance billing, receivables, or related pharmacy operations preferred
Experience with PeopleSoft, TWRx, OnBase, MNITS, and insurance websites preferred
Thrifty White Pharmacy is an Equal Opportunity Employer. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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