Teller Part Time 20 Hours Preferred Language Spanish (The Hub)
TD, New York, NY, United States
Job Description
Teller I
at a TD Store. Role involves delivering customer experiences while processing everyday banking transactions with accuracy and educating customers on TD products and services.
Responsibilities
Execute TD's brand promise to customers by consistently delivering a Legendary Customer experience in the store.
Perform customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently.
Process cash transactions such as cashing checks, verifying currency, balancing cash drawer, and night deposits with high accuracy.
Respond to and resolve customer inquiries and concerns using standard procedures, escalating to management as necessary.
Engage in lobby leadership by orchestrating customer flow, warmly welcoming customers, and guiding appropriately.
Understand customer preferences with banking and educate on self‑service/digital options that meet needs.
Act as an advocate for customers by conducting needs‑based conversations, offering financial and digital solutions, and/or referring to appropriate partners.
Make sound decisions and provide timely problem resolution, escalating complex issues to management.
Ensure compliance with operational activities in accordance with company guidelines and regulations such as the Bank Secrecy Act and Patriot Act.
Verify customers' identities following customer authentication policies and procedures.
Balance cash drawers, ATMs, TCDs / TCRs as necessary.
Adhere to safe deposit box procedures, operations, and guidelines.
Maintain responsibility for cash drawers and vaults including appropriate cash limits and securing cash at all times.
Ensure confidential customer information is securely stored throughout the day.
Follow the importance of and practice dual control.
Follow all security and audit measures to minimize potential loss.
Utilize bank tools and processes to detect, address and prevent fraud.
Complete all required in‑classroom and online training by established due dates.
Qualifications
High school diploma or GED.
Six months of work‑related experience preferred; equivalent can be demonstrated through volunteering, education, or military experience.
Ability to work during operating hours including weekends, evenings, holidays as scheduled.
Demonstrated customer service skills preferred.
Strong organizational skills.
Detail‑oriented.
Ability to function in a fast‑paced and changing environment.
Excellent communication skills; concise, clear and consistent.
Physical Requirements
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel – Occasional
International Travel – Never
Performing sedentary work –Frequent
Performing multiple tasks – Continuous
Operating standard office equipment – Continuous
Responding quickly to sounds – Continuous
Sitting –Occasional
Standing – Continuous
Walking – Frequent
Moving safely in confined spaces – Occasional
Lifting/Carrying (under 25 lbs.) – Occasional
Lifting/Carrying (over 25 lbs.) – Occasional
Squatting – Occasional
Bending – Occasional
Kneeling – Occasional
Crawling – Occasional
Climbing – Occasional
Reaching overhead – Occasional
Reaching forward – Occasional
Pushing – Occasional
Pulling – Occasional
Twisting – Occasional
Concentrating for long periods of time – Continuous
Applying common sense to deal with standardized situations – Continuous
Reading, writing and comprehending instructions – Continuous
Adding, subtracting, multiplying and dividing – Continuous
Pay
$23.00 – $29.50 USD
Location
Bronx, New York, États-Unis d'Amérique
Hours
20 Hours
Equal Opportunity Statement
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
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Teller I
at a TD Store. Role involves delivering customer experiences while processing everyday banking transactions with accuracy and educating customers on TD products and services.
Responsibilities
Execute TD's brand promise to customers by consistently delivering a Legendary Customer experience in the store.
Perform customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently.
Process cash transactions such as cashing checks, verifying currency, balancing cash drawer, and night deposits with high accuracy.
Respond to and resolve customer inquiries and concerns using standard procedures, escalating to management as necessary.
Engage in lobby leadership by orchestrating customer flow, warmly welcoming customers, and guiding appropriately.
Understand customer preferences with banking and educate on self‑service/digital options that meet needs.
Act as an advocate for customers by conducting needs‑based conversations, offering financial and digital solutions, and/or referring to appropriate partners.
Make sound decisions and provide timely problem resolution, escalating complex issues to management.
Ensure compliance with operational activities in accordance with company guidelines and regulations such as the Bank Secrecy Act and Patriot Act.
Verify customers' identities following customer authentication policies and procedures.
Balance cash drawers, ATMs, TCDs / TCRs as necessary.
Adhere to safe deposit box procedures, operations, and guidelines.
Maintain responsibility for cash drawers and vaults including appropriate cash limits and securing cash at all times.
Ensure confidential customer information is securely stored throughout the day.
Follow the importance of and practice dual control.
Follow all security and audit measures to minimize potential loss.
Utilize bank tools and processes to detect, address and prevent fraud.
Complete all required in‑classroom and online training by established due dates.
Qualifications
High school diploma or GED.
Six months of work‑related experience preferred; equivalent can be demonstrated through volunteering, education, or military experience.
Ability to work during operating hours including weekends, evenings, holidays as scheduled.
Demonstrated customer service skills preferred.
Strong organizational skills.
Detail‑oriented.
Ability to function in a fast‑paced and changing environment.
Excellent communication skills; concise, clear and consistent.
Physical Requirements
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel – Occasional
International Travel – Never
Performing sedentary work –Frequent
Performing multiple tasks – Continuous
Operating standard office equipment – Continuous
Responding quickly to sounds – Continuous
Sitting –Occasional
Standing – Continuous
Walking – Frequent
Moving safely in confined spaces – Occasional
Lifting/Carrying (under 25 lbs.) – Occasional
Lifting/Carrying (over 25 lbs.) – Occasional
Squatting – Occasional
Bending – Occasional
Kneeling – Occasional
Crawling – Occasional
Climbing – Occasional
Reaching overhead – Occasional
Reaching forward – Occasional
Pushing – Occasional
Pulling – Occasional
Twisting – Occasional
Concentrating for long periods of time – Continuous
Applying common sense to deal with standardized situations – Continuous
Reading, writing and comprehending instructions – Continuous
Adding, subtracting, multiplying and dividing – Continuous
Pay
$23.00 – $29.50 USD
Location
Bronx, New York, États-Unis d'Amérique
Hours
20 Hours
Equal Opportunity Statement
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
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