Service/Administrative Coordinator - Full Time
Western Arizona Regional Medical Center, Bullhead City, AZ, United States
Seeking a full‑time Service/Administrative Coordinator to support our Building Operations department at Western AZ Regional Medical Center, located at 2735 Silver Creek Rd, Bullhead City, AZ. Day Shift: Monday - Friday, during normal business hours. No weekends or holidays.
Job Summary
The Service/Administrative Coordinator provides administrative, clerical, and operational support to the department under the direction of department leadership. This role is responsible for handling correspondence, scheduling, document management, and general office coordination to ensure efficient department operations. The Service/Administrative Coordinator also provides excellent customer service to patients, families, providers, and staff, assisting with inquiries and facilitating communication within the department.
Essential Functions
Handle phone calls, emails, and in‑person inquiries from patients, families, staff, and other stakeholders, ensuring timely responses and resolution of concerns.
Assist with the preparation, processing, and organization of departmental forms, documents, and patient information.
Collect information, prepare, and distribute agendas for committee meetings, and transcribe meeting minutes as directed.
Provide customer service and administrative support, addressing patient and staff inquiries and ensuring a positive experience.
Direct patients and visitors to the appropriate personnel, department, or service areas.
Support departmental initiatives, projects, and regulatory compliance tasks, including organizing meetings and maintaining documentation.
Maintain office supplies, inventory, and equipment, ensuring availability for daily operations.
Assist with data entry, reporting, and record management, ensuring accuracy and confidentiality, as needed.
Collaborate with staff and leadership to facilitate scheduling, workflow coordination, and operational improvements.
Perform other duties as assigned.
Maintain regular and reliable attendance.
Comply with all policies and standards.
Qualifications
Associate Degree or coursework in Business Administration, Office Management, or a related field preferred.
0‑2 years of experience in administrative support, customer service, or office coordination required.
Experience in healthcare administration or a medical office setting preferred.
Knowledge, Skills and Abilities
Strong organizational, time management, and multitasking abilities, with attention to detail.
Excellent written and verbal communication skills.
Proficient in Microsoft Office Suite, Google Suite, and healthcare management software.
Ability to work independently and as part of a team.
Strong customer service skills and ability to manage patient interactions professionally.
What We Offer
Competitive Pay
Medical, Dental, Vision, and Life Insurance
Generous Paid Time Off (PTO)
Extended Illness Bank (EIB)
Matching 401(k)
Opportunities for Career Advancement
Rewards & Recognition Programs
Exclusive Discounts and Perks
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Job Summary
The Service/Administrative Coordinator provides administrative, clerical, and operational support to the department under the direction of department leadership. This role is responsible for handling correspondence, scheduling, document management, and general office coordination to ensure efficient department operations. The Service/Administrative Coordinator also provides excellent customer service to patients, families, providers, and staff, assisting with inquiries and facilitating communication within the department.
Essential Functions
Handle phone calls, emails, and in‑person inquiries from patients, families, staff, and other stakeholders, ensuring timely responses and resolution of concerns.
Assist with the preparation, processing, and organization of departmental forms, documents, and patient information.
Collect information, prepare, and distribute agendas for committee meetings, and transcribe meeting minutes as directed.
Provide customer service and administrative support, addressing patient and staff inquiries and ensuring a positive experience.
Direct patients and visitors to the appropriate personnel, department, or service areas.
Support departmental initiatives, projects, and regulatory compliance tasks, including organizing meetings and maintaining documentation.
Maintain office supplies, inventory, and equipment, ensuring availability for daily operations.
Assist with data entry, reporting, and record management, ensuring accuracy and confidentiality, as needed.
Collaborate with staff and leadership to facilitate scheduling, workflow coordination, and operational improvements.
Perform other duties as assigned.
Maintain regular and reliable attendance.
Comply with all policies and standards.
Qualifications
Associate Degree or coursework in Business Administration, Office Management, or a related field preferred.
0‑2 years of experience in administrative support, customer service, or office coordination required.
Experience in healthcare administration or a medical office setting preferred.
Knowledge, Skills and Abilities
Strong organizational, time management, and multitasking abilities, with attention to detail.
Excellent written and verbal communication skills.
Proficient in Microsoft Office Suite, Google Suite, and healthcare management software.
Ability to work independently and as part of a team.
Strong customer service skills and ability to manage patient interactions professionally.
What We Offer
Competitive Pay
Medical, Dental, Vision, and Life Insurance
Generous Paid Time Off (PTO)
Extended Illness Bank (EIB)
Matching 401(k)
Opportunities for Career Advancement
Rewards & Recognition Programs
Exclusive Discounts and Perks
#J-18808-Ljbffr