Receptionist- Full Time and Part time
Avina of Pewaukee, Waukesha, WI, United States
We are seeking a reliable and compassionate receptionist to join our skilled nursing facility team. This role is the first point of contact for residents, families and visitors, and plays a vital role in creating a welcoming and professional environment. The ideal candidate will have strong customer service skills, attention to detail, and the ability to multitask in a fast‑paced healthcare environment.
This is a part‑time position with approximately 22 hours per week. The schedule may vary and includes every other weekend and holiday rotation.
Benefits
Part‑time employees are eligible for voluntary benefits such as:
Short‑term disability
Long‑term disability
Dental insurance
Vision insurance
Hospital indemnity
Duties & Responsibilities
Provide exceptional customer service to residents, family members, staff, and all visitors
Greet and assist visitors with kiosk screening
Operate a multi‑line phone system, direct calls, and take accurate messages
Handle incoming and outgoing mail, packages, and deliveries
Perform clerical duties such as faxing, scanning, and copying
Compose and respond to routine email correspondence
Assist with data entry and maintain accurate records
Scan and upload medical records as needed
Assist with Accounts payable tasks when necessary
Retrieve residents for scheduled medical appointments
Welcome and assist new admits
Maintain confidentiality and demonstrate respect, compassion, and professionalism in all interactions
Support team operations with flexibility and a positive attitude
Qualifications
High school diploma or equivalent required
Previous receptionist or administrative experience preferred
Strong communication and customer service skills
Proficient in basic computer applications and office software
Ability to multitask and stay organized in a busy environment
Professional demeanor with a commitment to resident rights and dignity
Why Join Our Team
Join a team that values compassion, teamwork, and excellence in care. You’ll play an important role in supporting both our residents and staff while working in a meaningful healthcare environment.
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This is a part‑time position with approximately 22 hours per week. The schedule may vary and includes every other weekend and holiday rotation.
Benefits
Part‑time employees are eligible for voluntary benefits such as:
Short‑term disability
Long‑term disability
Dental insurance
Vision insurance
Hospital indemnity
Duties & Responsibilities
Provide exceptional customer service to residents, family members, staff, and all visitors
Greet and assist visitors with kiosk screening
Operate a multi‑line phone system, direct calls, and take accurate messages
Handle incoming and outgoing mail, packages, and deliveries
Perform clerical duties such as faxing, scanning, and copying
Compose and respond to routine email correspondence
Assist with data entry and maintain accurate records
Scan and upload medical records as needed
Assist with Accounts payable tasks when necessary
Retrieve residents for scheduled medical appointments
Welcome and assist new admits
Maintain confidentiality and demonstrate respect, compassion, and professionalism in all interactions
Support team operations with flexibility and a positive attitude
Qualifications
High school diploma or equivalent required
Previous receptionist or administrative experience preferred
Strong communication and customer service skills
Proficient in basic computer applications and office software
Ability to multitask and stay organized in a busy environment
Professional demeanor with a commitment to resident rights and dignity
Why Join Our Team
Join a team that values compassion, teamwork, and excellence in care. You’ll play an important role in supporting both our residents and staff while working in a meaningful healthcare environment.
#J-18808-Ljbffr