Diet Office Call Center Representative
Texas Health Resources, Granite Heights, WI, United States
Diet Office Call Center Representative
Work Location: Texas Health Denton, 3000 N Interstate 35, Denton, TX 76201
Work Hours: Full-Time; Rotating Shifts with Alternating Weekends
Department Highlights
Fast-paced, team-oriented environment with a focus on exceptional patient care.
We work together to serve our patients with graciousness and courtesy.
Qualifications
Education
High School Diploma or Equivalent is Required.
Experience
1 year in food service position or applicable customer service Required.
Licenses and Certifications
FHC - Food Handlers Certificate 30 Days required.
Skills
Cooperative, discreet, and courteous.
Good communication, organization, and customer service skills
Ability to work as a member of a team.
What You Will Do
Demonstrate excellent phone etiquette and customer service skills at point of service and in resolution of complaints/concerns/ questions. Utilizes basic diet therapy training to assist patients in selecting correct menu items as needed.
Performs needed office tasks in an appropriate and timely manner. Prints reports, process requisitions and enter menus.
Maintains food safety requirements according to HACCP and department standards in the performance of all duties. Maintains clean and orderly work area, ensuring compliance with health department and facility requirements.
Serve patient meals, assist with set up and prepare snacks accurately and timely according to procedures. Returns to the patient room within a reasonable period of time to pick up dirty tray and to confirm satisfaction with the patient. Comply with hand hygiene, patient identification, and personal protective equipment (PPE) requirements.
Performs other job duties as assigned by supervisor/manager.
Additional Perks Of Being a Texas Health Team Member
Benefits include 401(k) with match, paid time off, competitive health insurance choices, healthcare and dependent care spending account options, wellness programs to keep you and your family healthy, tuition reimbursement, a student loan repayment program and more.
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Work Location: Texas Health Denton, 3000 N Interstate 35, Denton, TX 76201
Work Hours: Full-Time; Rotating Shifts with Alternating Weekends
Department Highlights
Fast-paced, team-oriented environment with a focus on exceptional patient care.
We work together to serve our patients with graciousness and courtesy.
Qualifications
Education
High School Diploma or Equivalent is Required.
Experience
1 year in food service position or applicable customer service Required.
Licenses and Certifications
FHC - Food Handlers Certificate 30 Days required.
Skills
Cooperative, discreet, and courteous.
Good communication, organization, and customer service skills
Ability to work as a member of a team.
What You Will Do
Demonstrate excellent phone etiquette and customer service skills at point of service and in resolution of complaints/concerns/ questions. Utilizes basic diet therapy training to assist patients in selecting correct menu items as needed.
Performs needed office tasks in an appropriate and timely manner. Prints reports, process requisitions and enter menus.
Maintains food safety requirements according to HACCP and department standards in the performance of all duties. Maintains clean and orderly work area, ensuring compliance with health department and facility requirements.
Serve patient meals, assist with set up and prepare snacks accurately and timely according to procedures. Returns to the patient room within a reasonable period of time to pick up dirty tray and to confirm satisfaction with the patient. Comply with hand hygiene, patient identification, and personal protective equipment (PPE) requirements.
Performs other job duties as assigned by supervisor/manager.
Additional Perks Of Being a Texas Health Team Member
Benefits include 401(k) with match, paid time off, competitive health insurance choices, healthcare and dependent care spending account options, wellness programs to keep you and your family healthy, tuition reimbursement, a student loan repayment program and more.
#J-18808-Ljbffr