Systems Administrator - Senior Professional
Inside Higher Ed, Atlanta, GA, United States
Overview
Job Title: Systems Administrator - Senior Professional
Location: Smyrna, Georgia
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 297001
Georgia Tech prides itself on its technological resources, collaborations, high‑quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work‑life balance and recognizes that attracting faculty may require meeting the needs of two careers.
About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech’s faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation’s top 20 universities for research and development spending and No. 1 among institutions without a medical school.
Georgia Tech Mission and Values
Georgia Tech’s Mission Is To Develop Leaders Who Advance Technology And Improve The Human Condition. The Institute has nine key values that are foundational to everything we do:
Students are our top priority.
We strive for excellence.
We thrive on diversity.
We celebrate collaboration.
We champion innovation.
We safeguard freedom of inquiry and expression.
We nurture the wellbeing of our community.
We act ethically.
We are responsible stewards.
Over the next decade, Georgia Tech will become an example of inclusive innovation and a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds.
The Georgia Tech Research Institute (GTRI) is the nonprofit, applied research organization of the Georgia Institute of Technology. Founded in 1934 as the Engineering Experiment Station, GTRI has grown to more than 2,900 employees supporting eight laboratories in over 20 locations around the country.
Job Summary
Systems Administrators provide technical support and troubleshooting assistance for Information Technology systems, hardware, and software. They diagnose system issues, resolve technical problems, and ensure system availability and functionality to support end-users and business operations.
Responsibilities
Provide technical support, troubleshooting, and issue resolution for Information Technology systems, applications, and hardware.
Respond to system support requests, incidents, and service tickets to address user needs and concerns.
Diagnose system problems, errors, and performance issues to identify root causes and implement solutions.
Install, configure, and maintain system software, applications, and updates to ensure system functionality.
Document system support procedures, frequently asked questions, and knowledge base articles for user self-help and training.
Conduct system monitoring, performance tuning, and preventive maintenance to optimize system operations.
Provide user training, guidance, and support on system features, functionalities, and best practices.
Stay informed about system support tools, Information Technology service management practices, and user support trends.
Collaborate with Information Technology teams, vendors, and stakeholders to resolve complex system support issues.
Perform other job-related duties as assigned.
Qualifications
Required Qualifications
Educational Requirements: Bachelor\'s Degree in a related discipline, or equivalent combination of education and experience.
Other Required Qualifications: Additional information not applicable.
Required Experience: Four or more years of relevant experience.
Preferred Qualifications
Preferred Educational Qualifications
Master\'s Degree in a related discipline or equivalent.
Preferred Qualifications (technical)
Familiarity with Red Hat Enterprise Linux 8 or 9
Proficient at using the Linux command line
Proficient at using command line file editors (vim, emacs, nano, etc.)
Familiarity with Linux files and permissions
Familiarity with managing Linux users and groups
Familiarity with Linux storage (EXT4 file system, LVM, VDO, etc.)
Familiarity with automation and change management tools, such as Ansible
LPIC-2, RHCSA, or similar Linux professional certification
Must be able to obtain and maintain Security+ or CISSP certification within 6 months of hire (DoD Directive 8570.1 IAT Level II)
Must be able to complete required annual technical training for assigned work roles and proficiency levels (DCSA Formal Training Program Requirement)
Skills, Knowledge, and Abilities
This job requires working knowledge of standard concepts, practices and procedures associated with IT systems design, installation and maintenance.
USG Core Values
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at the stated policy URL.
Equal Employment Opportunity
The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities. Discrimination on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, genetics, or veteran status is prohibited in its programs, activities, employment, and admissions. Where restrictions are required by law or contract, Georgia Tech adheres to those requirements.
Other Information
This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel.
This position requires security clearance.
Salary Range: $75,751 - $110,316
Location: Atlanta, GA
Background Check
Successful candidate must be able to pass a background check. Please visit the pre-employment screening page for details.
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Job Title: Systems Administrator - Senior Professional
Location: Smyrna, Georgia
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 297001
Georgia Tech prides itself on its technological resources, collaborations, high‑quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work‑life balance and recognizes that attracting faculty may require meeting the needs of two careers.
About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech’s faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation’s top 20 universities for research and development spending and No. 1 among institutions without a medical school.
Georgia Tech Mission and Values
Georgia Tech’s Mission Is To Develop Leaders Who Advance Technology And Improve The Human Condition. The Institute has nine key values that are foundational to everything we do:
Students are our top priority.
We strive for excellence.
We thrive on diversity.
We celebrate collaboration.
We champion innovation.
We safeguard freedom of inquiry and expression.
We nurture the wellbeing of our community.
We act ethically.
We are responsible stewards.
Over the next decade, Georgia Tech will become an example of inclusive innovation and a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds.
The Georgia Tech Research Institute (GTRI) is the nonprofit, applied research organization of the Georgia Institute of Technology. Founded in 1934 as the Engineering Experiment Station, GTRI has grown to more than 2,900 employees supporting eight laboratories in over 20 locations around the country.
Job Summary
Systems Administrators provide technical support and troubleshooting assistance for Information Technology systems, hardware, and software. They diagnose system issues, resolve technical problems, and ensure system availability and functionality to support end-users and business operations.
Responsibilities
Provide technical support, troubleshooting, and issue resolution for Information Technology systems, applications, and hardware.
Respond to system support requests, incidents, and service tickets to address user needs and concerns.
Diagnose system problems, errors, and performance issues to identify root causes and implement solutions.
Install, configure, and maintain system software, applications, and updates to ensure system functionality.
Document system support procedures, frequently asked questions, and knowledge base articles for user self-help and training.
Conduct system monitoring, performance tuning, and preventive maintenance to optimize system operations.
Provide user training, guidance, and support on system features, functionalities, and best practices.
Stay informed about system support tools, Information Technology service management practices, and user support trends.
Collaborate with Information Technology teams, vendors, and stakeholders to resolve complex system support issues.
Perform other job-related duties as assigned.
Qualifications
Required Qualifications
Educational Requirements: Bachelor\'s Degree in a related discipline, or equivalent combination of education and experience.
Other Required Qualifications: Additional information not applicable.
Required Experience: Four or more years of relevant experience.
Preferred Qualifications
Preferred Educational Qualifications
Master\'s Degree in a related discipline or equivalent.
Preferred Qualifications (technical)
Familiarity with Red Hat Enterprise Linux 8 or 9
Proficient at using the Linux command line
Proficient at using command line file editors (vim, emacs, nano, etc.)
Familiarity with Linux files and permissions
Familiarity with managing Linux users and groups
Familiarity with Linux storage (EXT4 file system, LVM, VDO, etc.)
Familiarity with automation and change management tools, such as Ansible
LPIC-2, RHCSA, or similar Linux professional certification
Must be able to obtain and maintain Security+ or CISSP certification within 6 months of hire (DoD Directive 8570.1 IAT Level II)
Must be able to complete required annual technical training for assigned work roles and proficiency levels (DCSA Formal Training Program Requirement)
Skills, Knowledge, and Abilities
This job requires working knowledge of standard concepts, practices and procedures associated with IT systems design, installation and maintenance.
USG Core Values
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at the stated policy URL.
Equal Employment Opportunity
The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities. Discrimination on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, genetics, or veteran status is prohibited in its programs, activities, employment, and admissions. Where restrictions are required by law or contract, Georgia Tech adheres to those requirements.
Other Information
This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel.
This position requires security clearance.
Salary Range: $75,751 - $110,316
Location: Atlanta, GA
Background Check
Successful candidate must be able to pass a background check. Please visit the pre-employment screening page for details.
#J-18808-Ljbffr