Training Development Coordinator EO Officer
SERCO OF TEXAS - GULF COAST, Houston, TX, United States
Training & Development Coordinator & EO Officer
Position Summary
While this position sits within Training and Development, the primary focus of this role will be on administrative coordination, operational support, training logistics, and Equal Opportunity (EO) compliance activities.
As a Training and Development Coordinator, you will play a crucial role in ensuring the smooth execution of training programs and compliance initiatives. This role is responsible for coordinating training efforts, supporting onboarding, maintaining accurate records, and overseeing EO-related functions including compliance, training, monitoring, and complaint processes.
The primary objective is to support and implement effective training and compliance strategies that align with organizational goals, federal and state requirements, and contract expectations (TWC/WIOA).
Key Responsibilities
Training & Administrative Coordination
Coordinate and maintain training schedules, calendars, and logistics (rooms, virtual links, materials)
Support onboarding by scheduling sessions, tracking completion, and ensuring all required training components are fulfilled
Maintain and update training records, attendance logs, and compliance documentation
Upload, organize, and manage training materials within the Learning Management System (LMS)
Generate and distribute training reports, including participation, completion rates, and required certifications
Serve as a point of contact for training-related inquiries from staff and leadership
Assist with preparation of training materials, presentations, and session logistics
Monitor training deadlines and send reminders to staff and managers to ensure compliance
Support trainers and facilitators by coordinating session needs and ensuring readiness
Maintain organized training files, repositories, and documentation for audit and reporting purposes
Assist in gathering feedback from participants and compiling results for leadership review
Support the development, deployment, and tracking of all professional development and training courses/hours, including work readiness tracking as needed
Equal Opportunity (EO) Compliance Responsibilities
Oversee and support Equal Opportunity (EO) compliance activities in alignment with federal, state, and organizational requirements
Coordinate and track all required EO training hours to ensure timely completion and compliance
Assist in the intake, documentation, and coordination of EO complaints, ensuring proper handling, confidentiality, and timely resolution in accordance with established procedures
Maintain EO-related records, logs, and documentation for monitoring, reporting, and audit purposes
Support EO monitoring activities, including internal reviews and compliance checks
Assist with the development and distribution of EO-related communications, notices, and training materials
Ensure alignment with TWC/WIOA EO requirements and organizational policies
Serve as a support liaison for EO-related inquiries from staff and leadership
SPECIAL REQUIREMENTS:
Must possess and provide a valid Texas Driver’s License and Automobile Liability Insurance as required by the State of Texas.
Must have access to reliable transportation in order to travel within service area.
Physical demands and work environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
PHYSICAL DEMANDS:
While performing duties of the job, employee is occasionally required to stand; walk; sit; for long periods of time. Employee must be able to drive for extended periods of time. Employees must occasionally lift and /or move up to 25 pounds, must be able to set up display area.
WORK ENVIRONMENT:
Fast-paced, demanding both, physically and mentally, and in constant communication.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice.
SERCO of Texas is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local laws.
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Position Summary
While this position sits within Training and Development, the primary focus of this role will be on administrative coordination, operational support, training logistics, and Equal Opportunity (EO) compliance activities.
As a Training and Development Coordinator, you will play a crucial role in ensuring the smooth execution of training programs and compliance initiatives. This role is responsible for coordinating training efforts, supporting onboarding, maintaining accurate records, and overseeing EO-related functions including compliance, training, monitoring, and complaint processes.
The primary objective is to support and implement effective training and compliance strategies that align with organizational goals, federal and state requirements, and contract expectations (TWC/WIOA).
Key Responsibilities
Training & Administrative Coordination
Coordinate and maintain training schedules, calendars, and logistics (rooms, virtual links, materials)
Support onboarding by scheduling sessions, tracking completion, and ensuring all required training components are fulfilled
Maintain and update training records, attendance logs, and compliance documentation
Upload, organize, and manage training materials within the Learning Management System (LMS)
Generate and distribute training reports, including participation, completion rates, and required certifications
Serve as a point of contact for training-related inquiries from staff and leadership
Assist with preparation of training materials, presentations, and session logistics
Monitor training deadlines and send reminders to staff and managers to ensure compliance
Support trainers and facilitators by coordinating session needs and ensuring readiness
Maintain organized training files, repositories, and documentation for audit and reporting purposes
Assist in gathering feedback from participants and compiling results for leadership review
Support the development, deployment, and tracking of all professional development and training courses/hours, including work readiness tracking as needed
Equal Opportunity (EO) Compliance Responsibilities
Oversee and support Equal Opportunity (EO) compliance activities in alignment with federal, state, and organizational requirements
Coordinate and track all required EO training hours to ensure timely completion and compliance
Assist in the intake, documentation, and coordination of EO complaints, ensuring proper handling, confidentiality, and timely resolution in accordance with established procedures
Maintain EO-related records, logs, and documentation for monitoring, reporting, and audit purposes
Support EO monitoring activities, including internal reviews and compliance checks
Assist with the development and distribution of EO-related communications, notices, and training materials
Ensure alignment with TWC/WIOA EO requirements and organizational policies
Serve as a support liaison for EO-related inquiries from staff and leadership
SPECIAL REQUIREMENTS:
Must possess and provide a valid Texas Driver’s License and Automobile Liability Insurance as required by the State of Texas.
Must have access to reliable transportation in order to travel within service area.
Physical demands and work environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
PHYSICAL DEMANDS:
While performing duties of the job, employee is occasionally required to stand; walk; sit; for long periods of time. Employee must be able to drive for extended periods of time. Employees must occasionally lift and /or move up to 25 pounds, must be able to set up display area.
WORK ENVIRONMENT:
Fast-paced, demanding both, physically and mentally, and in constant communication.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice.
SERCO of Texas is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local laws.
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