Health Caseworker
International Rescue Committee, San Jose, CA, United States
Overview
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. The IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), with operations in more than 40 countries and 29 U.S. cities. IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, join us in positively impacting the lives of millions of people world-wide for a better future.
Position:
Health Caseworker
Note:
The Health Caseworker will address barriers to safety and wellness for especially vulnerable clients and provide strengths-based, client-centered case management to various refugee populations. Responsibilities include developing service plans that meet individual client needs and preferences using a broad range of services and resources in accordance with client eligibility and program requirements.
Major Responsibilities
Work within the Casework team in IRC San Jose to ensure that clients receive health care services, enrollment, follow up care, and referrals.
Schedule clients for Refugee Health Clinic (RHC) appointments and ensure access.
Conduct a needs assessment to review health care needs for clients.
Devise a Plan of Care in collaboration with each client to establish goals for the six-month service period.
Perform a simple mental health assessment with each client aged 14 and above.
Schedule health care appointments for clients.
Assist clients in navigating health care services, including OB-GYN follow up, dental care, and mental health services.
Provide clients with extended orientation on health care systems, insurance enrollment, and navigating transportation systems.
Promote client self-sufficiency by guiding clients in accessing system resources independently.
Maintain up-to-date documentation in client's case file to ensure services are properly documented throughout the client's service period; document all services provided in IRC’s database, Efforts to Outcomes (ETO).
Attend relevant trainings and meetings at the local and national level, including mandatory meetings with program funders.
Participate in funder site visits/monitoring activities.
May train and lead the activities of volunteers and interns.
Other duties as assigned.
Job Requirements
Education:
Bachelor’s degree in social work, public health, or related field of study preferred.
Work Experience:
Minimum of one year of case management experience with similar populations and/or client needs required. Background in health/mental health services is highly desirable.
Demonstrated Skills & Competencies:
Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships. Demonstrated success working and communicating effectively in a multi-cultural environment. Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively. Attention to detail and accuracy in work product. Fluent in English required, both spoken and written; proficiency in Dari, Pashto or Spanish is desired. Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes. Valid driver’s license and access to a personal, insured vehicle.
Working Environment
A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
May require occasional weekend and/or evening work.
Union Eligible
This position is represented by the OPEIU union and subject to the terms and conditions of a collective bargaining agreement.
Compensation:
Pay Range: $26.00 - $27.00. Posted pay ranges apply to US-based candidates. Ranges are based on factors including labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
Professional Standards
All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct: Integrity, Service, Equality and Accountability. The IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. The IRC is committed to preventive measures and corrective actions when harm occurs, and to creating an environment where people feel safe.
Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.
#J-18808-Ljbffr
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. The IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), with operations in more than 40 countries and 29 U.S. cities. IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, join us in positively impacting the lives of millions of people world-wide for a better future.
Position:
Health Caseworker
Note:
The Health Caseworker will address barriers to safety and wellness for especially vulnerable clients and provide strengths-based, client-centered case management to various refugee populations. Responsibilities include developing service plans that meet individual client needs and preferences using a broad range of services and resources in accordance with client eligibility and program requirements.
Major Responsibilities
Work within the Casework team in IRC San Jose to ensure that clients receive health care services, enrollment, follow up care, and referrals.
Schedule clients for Refugee Health Clinic (RHC) appointments and ensure access.
Conduct a needs assessment to review health care needs for clients.
Devise a Plan of Care in collaboration with each client to establish goals for the six-month service period.
Perform a simple mental health assessment with each client aged 14 and above.
Schedule health care appointments for clients.
Assist clients in navigating health care services, including OB-GYN follow up, dental care, and mental health services.
Provide clients with extended orientation on health care systems, insurance enrollment, and navigating transportation systems.
Promote client self-sufficiency by guiding clients in accessing system resources independently.
Maintain up-to-date documentation in client's case file to ensure services are properly documented throughout the client's service period; document all services provided in IRC’s database, Efforts to Outcomes (ETO).
Attend relevant trainings and meetings at the local and national level, including mandatory meetings with program funders.
Participate in funder site visits/monitoring activities.
May train and lead the activities of volunteers and interns.
Other duties as assigned.
Job Requirements
Education:
Bachelor’s degree in social work, public health, or related field of study preferred.
Work Experience:
Minimum of one year of case management experience with similar populations and/or client needs required. Background in health/mental health services is highly desirable.
Demonstrated Skills & Competencies:
Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships. Demonstrated success working and communicating effectively in a multi-cultural environment. Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively. Attention to detail and accuracy in work product. Fluent in English required, both spoken and written; proficiency in Dari, Pashto or Spanish is desired. Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes. Valid driver’s license and access to a personal, insured vehicle.
Working Environment
A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
May require occasional weekend and/or evening work.
Union Eligible
This position is represented by the OPEIU union and subject to the terms and conditions of a collective bargaining agreement.
Compensation:
Pay Range: $26.00 - $27.00. Posted pay ranges apply to US-based candidates. Ranges are based on factors including labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
Professional Standards
All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct: Integrity, Service, Equality and Accountability. The IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. The IRC is committed to preventive measures and corrective actions when harm occurs, and to creating an environment where people feel safe.
Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.
#J-18808-Ljbffr