Administrative Support II
Comprehensive Treatment Centers, Lawrence, MA, United States
Outpatient Opioid Treatment Program (OTP) - Administrative Assistant (Medical Billing)
Full‑time position. Work hours: Monday – Friday 5:30 AM – 1:30 PM.
Benefits
Semi‑Annual Bonus Program
Medical, Dental, and Vision insurance
Competitive 401(k) plan
Paid vacation and sick time
Early morning hours offering a great work/life balance
Opportunity for growth that is second to none in the industry
Responsibilities
Establish, maintain and retrieve general files for clinic or department.
Manage and coordinate administrative programs or office activities.
Use computer software to create spreadsheets, manage databases, and prepare presentations, reports, and documents.
Answer telephones, take messages or transfer calls.
Schedule appointments and update calendars.
Assist in arranging staff meetings, handle incoming/outgoing mail and faxes, prepare memos, invoices, or other reports.
Maintain databases and filing systems, whether electronic or paper.
Perform basic bookkeeping as needed.
Work with patients to secure billing information, reconcile billing reports, and verify insurance for patients.
Perform duties using specific knowledge of medical terminology and clinic procedures.
Qualifications
High School Diploma or GED equivalent is required.
2+ years of experience in medical billing and coding required. Experience in mental health or addiction treatment clinics would be a strong advantage.
Knowledge of administrative processes and systems, such as word processing and spreadsheet software, managing files, and patient records.
Knowledgeable in handling insurance claims, including Medicare, Medicaid, and private insurers, as well as dealing with issues such as claim denials and appeals.
Precision in coding and entering patient data to prevent errors and ensure proper reimbursement.
Ability to resolve billing issues, identify and address coding errors, disputed claims, and underpayments.
Ability to communicate effectively with patients, providers, and insurance companies to clarify billing issues or discrepancies, both verbally and in writing.
Understanding of HIPAA regulations to ensure that patient information is handled securely and confidentially; high discretion with confidential information.
Ability to handle multiple tasks, keep track of numerous patient records, and meet deadlines.
Ideal Skills & Traits
Patient advocacy: compassionate, able to advocate on behalf of patients to ensure appropriate coverage and care.
Familiarity with MAT protocols and guidelines: understand how medication‑assisted treatment works and how these services are billed.
Technology savvy: proficiency in using electronic health records (EHR) systems and other relevant healthcare technologies.
Work environment: comfortable working in an opioid treatment program (OTP) recovery environment.
Salary
Calculated salary range for the role: $22.44 – $23.11 per hour.
Location
Massachusetts
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal, and local laws.
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Full‑time position. Work hours: Monday – Friday 5:30 AM – 1:30 PM.
Benefits
Semi‑Annual Bonus Program
Medical, Dental, and Vision insurance
Competitive 401(k) plan
Paid vacation and sick time
Early morning hours offering a great work/life balance
Opportunity for growth that is second to none in the industry
Responsibilities
Establish, maintain and retrieve general files for clinic or department.
Manage and coordinate administrative programs or office activities.
Use computer software to create spreadsheets, manage databases, and prepare presentations, reports, and documents.
Answer telephones, take messages or transfer calls.
Schedule appointments and update calendars.
Assist in arranging staff meetings, handle incoming/outgoing mail and faxes, prepare memos, invoices, or other reports.
Maintain databases and filing systems, whether electronic or paper.
Perform basic bookkeeping as needed.
Work with patients to secure billing information, reconcile billing reports, and verify insurance for patients.
Perform duties using specific knowledge of medical terminology and clinic procedures.
Qualifications
High School Diploma or GED equivalent is required.
2+ years of experience in medical billing and coding required. Experience in mental health or addiction treatment clinics would be a strong advantage.
Knowledge of administrative processes and systems, such as word processing and spreadsheet software, managing files, and patient records.
Knowledgeable in handling insurance claims, including Medicare, Medicaid, and private insurers, as well as dealing with issues such as claim denials and appeals.
Precision in coding and entering patient data to prevent errors and ensure proper reimbursement.
Ability to resolve billing issues, identify and address coding errors, disputed claims, and underpayments.
Ability to communicate effectively with patients, providers, and insurance companies to clarify billing issues or discrepancies, both verbally and in writing.
Understanding of HIPAA regulations to ensure that patient information is handled securely and confidentially; high discretion with confidential information.
Ability to handle multiple tasks, keep track of numerous patient records, and meet deadlines.
Ideal Skills & Traits
Patient advocacy: compassionate, able to advocate on behalf of patients to ensure appropriate coverage and care.
Familiarity with MAT protocols and guidelines: understand how medication‑assisted treatment works and how these services are billed.
Technology savvy: proficiency in using electronic health records (EHR) systems and other relevant healthcare technologies.
Work environment: comfortable working in an opioid treatment program (OTP) recovery environment.
Salary
Calculated salary range for the role: $22.44 – $23.11 per hour.
Location
Massachusetts
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal, and local laws.
#J-18808-Ljbffr