Medical Front Office - Patient Service Specialist
Select Medical, Palm Harbor, FL, United States
Position
Patient Service Specialist
Location
Palm Harbor, FL (East Lake Rd)
Type of Employment
Full-time
Schedule
Monday/Thursday (10am to 7pm), Tuesday (7am to 4pm), Wednesday (9am to 7pm), & Friday (7am to 3pm)
Compensation
$17-$18/hour (pending experience)
Job Overview
When patients enter our outpatient physical therapy center in Palm Harbor, we want them to have an exceptional experience—starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Why Join Us
Start Strong: Our mentorship and orientation programs ensure a successful transition.
Recharge & Refresh: Generous PTO to maintain a healthy work-life balance.
Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings.
Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection.
Responsibilities
Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
Schedule patient appointments in person and via phone.
Maintain regular communication with parties such as attorney offices, insurance companies, translation companies, market operational leaders, and business development team.
Collect co‑pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.
Minimum Qualifications
High School Diploma or GED.
Insurance Verification Experience.
1 year of Front Desk Experience.
Preferred Qualifications
1 Year of Medical Office Experience.
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Patient Service Specialist
Location
Palm Harbor, FL (East Lake Rd)
Type of Employment
Full-time
Schedule
Monday/Thursday (10am to 7pm), Tuesday (7am to 4pm), Wednesday (9am to 7pm), & Friday (7am to 3pm)
Compensation
$17-$18/hour (pending experience)
Job Overview
When patients enter our outpatient physical therapy center in Palm Harbor, we want them to have an exceptional experience—starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Why Join Us
Start Strong: Our mentorship and orientation programs ensure a successful transition.
Recharge & Refresh: Generous PTO to maintain a healthy work-life balance.
Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings.
Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection.
Responsibilities
Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
Schedule patient appointments in person and via phone.
Maintain regular communication with parties such as attorney offices, insurance companies, translation companies, market operational leaders, and business development team.
Collect co‑pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.
Minimum Qualifications
High School Diploma or GED.
Insurance Verification Experience.
1 year of Front Desk Experience.
Preferred Qualifications
1 Year of Medical Office Experience.
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