Workday Financials Support Engineer
TPA technologies, Boston, MA, United States
Our client, a leading global private investment firm managing approximately $160 billion in AUM, is currently looking for a
Senior Application Support Engineer
to support
Workday Financial .
This is direct-hire permanent opportunity. This will be
hybrid (3 days)
in their
Boston (Back Bay)
office. MUST be local to Boston.
This position will primarily focus on
Workday Fin , while also supporting a range of other SaaS platforms/applications as needed. The individual will work closely with business stakeholders, software development teams, and third-party vendors to troubleshoot issues, manage production incidents, and implement operational improvements across supported platforms.
Responsibilities
Monitor and support production systems, integrations, and data pipelines
Troubleshoot application, data, and integration issues across enterprise platforms
Manage and resolve incidents using ITIL based practices, lead root cause analysis when needed
Support user access, provisioning, and platform administration
Partner with development teams, business analysts and vendors to resolve issues and implement improvements
Assist with releases, system upgrades, and environment maintenance
Respond to business data inquiries and operational support requests
Qualifications
Required
5+ years of experience in application or production support within enterprise environments
Hands‑on experience with supporting
Workday Financials
Proficiency in Workday integrations, including EIB, custom reports, and scheduled processes
Demonstrated ability to diagnose and resolve Workday integration errors and warnings
Experience managing incidents end‑to‑end and collaborating effectively across cross‑functional teams
Proactive problem‑solver with a focus on reducing recurring issues and improving user experience
Preferred
Salesforce experience, including administration or data management
Familiarity with integration tools and job schedulers
Knowledge of ITIL practices
Experience with
Workday Studio
#J-18808-Ljbffr
Senior Application Support Engineer
to support
Workday Financial .
This is direct-hire permanent opportunity. This will be
hybrid (3 days)
in their
Boston (Back Bay)
office. MUST be local to Boston.
This position will primarily focus on
Workday Fin , while also supporting a range of other SaaS platforms/applications as needed. The individual will work closely with business stakeholders, software development teams, and third-party vendors to troubleshoot issues, manage production incidents, and implement operational improvements across supported platforms.
Responsibilities
Monitor and support production systems, integrations, and data pipelines
Troubleshoot application, data, and integration issues across enterprise platforms
Manage and resolve incidents using ITIL based practices, lead root cause analysis when needed
Support user access, provisioning, and platform administration
Partner with development teams, business analysts and vendors to resolve issues and implement improvements
Assist with releases, system upgrades, and environment maintenance
Respond to business data inquiries and operational support requests
Qualifications
Required
5+ years of experience in application or production support within enterprise environments
Hands‑on experience with supporting
Workday Financials
Proficiency in Workday integrations, including EIB, custom reports, and scheduled processes
Demonstrated ability to diagnose and resolve Workday integration errors and warnings
Experience managing incidents end‑to‑end and collaborating effectively across cross‑functional teams
Proactive problem‑solver with a focus on reducing recurring issues and improving user experience
Preferred
Salesforce experience, including administration or data management
Familiarity with integration tools and job schedulers
Knowledge of ITIL practices
Experience with
Workday Studio
#J-18808-Ljbffr