Assessor Treasurer Technician 1 (Multiple positions)
Pierce County, Seattle, WA, United States
Description
This is a hybrid position requiring a minimum of 2-3 days per week in the office, with additional in-office time as business needs require. During the initial 6‑month probationary period, the role will be fully in-office.
Why It's a Great Opportunity
As a key point of contact for our Assessor‑Treasurer’s Office, you’ll help community members understand their property taxes and navigate the services we provide. Our team supports the public both in person and over the phone, offering clear information, patient guidance, and great customer service. We pride ourselves on being responsive, accurate, and transparent so taxpayers feel confident about their tax bill and their options.
In this role, you may answer questions about payments, apply adjustments, refunds, appraisals, and apply valuations. You’ll also help taxpayers with property tax reduction applications, making sure all requirements under Washington State law are met. Work involves reviewing forms and applications for completeness, entering data, performing routine calculations, and following established guidelines and procedures.
Why It's a Great Department
The Assessor‑Treasurer's Office is responsible for the mass appraisal of real and personal property in Pierce County for purposes of assessing property taxes. Our mission is to fairly and efficiently value property and collect revenue to fund public services throughout Pierce County. Adding over one billion dollars of new construction value to the tax rolls each year, we are a team dedicated to serving the citizens of Pierce County. We are widely respected for our high level of integrity, teamwork, and positive interactions with taxpayers and other governmental agencies.
How to Be Successful in the Role
We are looking for someone who takes pride in delivering excellent customer service, follows directions well, and can work both independently and as part of a team. Reliability, strong problem‑solving skills, the ability to anticipate needs, and a clear understanding that communication and customer service come first are essential. You should be detail‑oriented, accurate, and computer savvy. Proficiency in multitasking and in Microsoft Office programs (Word, Excel, PowerPoint, and Outlook) is also important.
Your Future in This Role
Throughout the onboarding process, you will meet with the Supervisor, Lead, and the team regularly to discuss expectations, set goals, identify priorities, and gain familiarity with current policies, procedures, and strategic measures. Pierce County offers professional development, robust online learning, direct feedback from your Supervisor, and other training opportunities throughout your career to ensure your success.
Core Daily Responsibilities
Review and process routine property‑related forms, applications, and records following established procedures and guidelines, including RCWs, WACs, and County ordinances relevant to Assessor‑Treasurer Office services.
Perform routine calculations and updates of property values and taxes, including adjustments, recalculations, back taxes, refunds, depreciation costs, and supplemental assessments.
Assist in determining eligibility for various tax programs or exemptions, or appeals by following established guidelines, and explain decisions to taxpayers.
Respond to inquiries from the public and stakeholders, providing accurate information and guidance on property tax matters.
Minimum Qualifications
Additional education or experience which clearly indicates the ability to perform the essential functions of this position may substitute on an annual basis.
A resume is required for this position. Applications without a resume will not be considered.
Two (2) years of experience in clerical, cashiering, and/or regulatory services, including one (1) year of customer service experience.
As a condition of employment, the applicant will need to authorize and complete a background check. Information received from the background check is reviewed case‑by‑case and will not necessarily disqualify an applicant.
At Pierce County, diversity, equity, and inclusion mean commitment, not a single step. We strive to foster an inclusive environment that supports equitable access to opportunities throughout your career. Employees of the County have a local, direct, and visible impact in our diverse community. We want to recruit, develop, and maintain a talented workforce from various backgrounds, cultures, lifestyles, and perspectives, committed to our vision.
We are unable to sponsor or take over sponsorship of an employment visa at this time.
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This is a hybrid position requiring a minimum of 2-3 days per week in the office, with additional in-office time as business needs require. During the initial 6‑month probationary period, the role will be fully in-office.
Why It's a Great Opportunity
As a key point of contact for our Assessor‑Treasurer’s Office, you’ll help community members understand their property taxes and navigate the services we provide. Our team supports the public both in person and over the phone, offering clear information, patient guidance, and great customer service. We pride ourselves on being responsive, accurate, and transparent so taxpayers feel confident about their tax bill and their options.
In this role, you may answer questions about payments, apply adjustments, refunds, appraisals, and apply valuations. You’ll also help taxpayers with property tax reduction applications, making sure all requirements under Washington State law are met. Work involves reviewing forms and applications for completeness, entering data, performing routine calculations, and following established guidelines and procedures.
Why It's a Great Department
The Assessor‑Treasurer's Office is responsible for the mass appraisal of real and personal property in Pierce County for purposes of assessing property taxes. Our mission is to fairly and efficiently value property and collect revenue to fund public services throughout Pierce County. Adding over one billion dollars of new construction value to the tax rolls each year, we are a team dedicated to serving the citizens of Pierce County. We are widely respected for our high level of integrity, teamwork, and positive interactions with taxpayers and other governmental agencies.
How to Be Successful in the Role
We are looking for someone who takes pride in delivering excellent customer service, follows directions well, and can work both independently and as part of a team. Reliability, strong problem‑solving skills, the ability to anticipate needs, and a clear understanding that communication and customer service come first are essential. You should be detail‑oriented, accurate, and computer savvy. Proficiency in multitasking and in Microsoft Office programs (Word, Excel, PowerPoint, and Outlook) is also important.
Your Future in This Role
Throughout the onboarding process, you will meet with the Supervisor, Lead, and the team regularly to discuss expectations, set goals, identify priorities, and gain familiarity with current policies, procedures, and strategic measures. Pierce County offers professional development, robust online learning, direct feedback from your Supervisor, and other training opportunities throughout your career to ensure your success.
Core Daily Responsibilities
Review and process routine property‑related forms, applications, and records following established procedures and guidelines, including RCWs, WACs, and County ordinances relevant to Assessor‑Treasurer Office services.
Perform routine calculations and updates of property values and taxes, including adjustments, recalculations, back taxes, refunds, depreciation costs, and supplemental assessments.
Assist in determining eligibility for various tax programs or exemptions, or appeals by following established guidelines, and explain decisions to taxpayers.
Respond to inquiries from the public and stakeholders, providing accurate information and guidance on property tax matters.
Minimum Qualifications
Additional education or experience which clearly indicates the ability to perform the essential functions of this position may substitute on an annual basis.
A resume is required for this position. Applications without a resume will not be considered.
Two (2) years of experience in clerical, cashiering, and/or regulatory services, including one (1) year of customer service experience.
As a condition of employment, the applicant will need to authorize and complete a background check. Information received from the background check is reviewed case‑by‑case and will not necessarily disqualify an applicant.
At Pierce County, diversity, equity, and inclusion mean commitment, not a single step. We strive to foster an inclusive environment that supports equitable access to opportunities throughout your career. Employees of the County have a local, direct, and visible impact in our diverse community. We want to recruit, develop, and maintain a talented workforce from various backgrounds, cultures, lifestyles, and perspectives, committed to our vision.
We are unable to sponsor or take over sponsorship of an employment visa at this time.
#J-18808-Ljbffr