Mediabistro logo
job logo

Field Service Technician - Des Moines, IA

Martin Bros. Distributing Co., Inc., Des Moines, IA, United States


Overview

Location: Des Moines, IA
Base Pay
Employee Type: FT Non-Exempt
Organization: Martin Bros. Distributing Co. Inc.
Department: Service
Job Posted: 2026-04-17
Job Post Expires: 2026-04-30
This position manages other employees.
This position requires % travel.
The Field Service Technician is responsible to provide repair services to equipment at the customer location, maintain parts and equipment inventory to effectively perform repairs and maintain preventative maintenance schedules for customers.
Responsibilities

Diagnose equipment and complete necessary repairs at customer locations.
Repair equipment (coffee, juice, dishmachine, laundry, etc.).
Accurate and timely documentation and record keeping, EMP.
Training/testing for knowledge and proficiency.
Proper use and operation of company equipment and property.
Update and maintain equipment to good working order.
Perform proper preventative maintenance.
Document parts used on equipment to assist in inventory control.
Responsible for van being clean and organized.
Conduct all work in safe manner.
100% safety record in both daily work and driving.
Coachable with corrective action if needed.
Communicate all safety concerns to Service Manager.
Maintain positive working relations with co-workers and customers.
Legendary customer service, courteous and professional – proper uniform.
Respectful during all interactions, part of the solution.
Positive attitude, willingness to help others.
Education

High School diploma or general education degree (GED)
Skills And Qualifications

Mechanically inclined in areas of plumbing, refrigeration and electrical
Good driving record
Technical trouble shooting skills
Ability to work independently and prioritize events
Logical, mechanically inclined thinking
Problem solving ability (must be able to think of alternative solutions)
Willing to work with the public
Ability to do plumbing (soldering, pipe fitting, etc.)
Ability to move/lift 100 pounds
Read and interpret electrical blueprints
Familiar with Microsoft products and be able to enter data
Some overnight travel may be required
Must be able to successfully pass a pre-employment drug screen and background check

#J-18808-Ljbffr