ASSOCIATE-SCM LOGISTICS
Performix, Rochester, NY, United States
Overview
Position Overview :
This position requires direct involvement with specific departments in support of accurate receiving, distribution, inventory control, transportation, records management, warehousing, and storage of products. Responsible for daily activities associated with the movement of materials throughout the Mayo Clinic with attention to standards for safety, security, and productivity. Has significant interaction with suppliers regarding expediting, returns, and solving invoice/receipt problems. Provides support for SCM - Logistics; handles a very high volume of incoming requests via phone, mail, and fax, from all levels of Mayo Clinic staff; provides a point of contact from other SCM areas in order to resolve inquiries and problems; enlists appropriate SCM personnel for assistance, as needed; and works on special projects as assigned. Utilizes appropriate sources of information from multiple areas to research/resolve problem transactions related to Invoices not Received and Received not Invoiced. Researches/resolves specialty transactions that are derived from verbal or written requests, which may include but is not limited to researching aged items on proof of delivery, identification of shipping mode, and managing returns. Assists with distribution of medical products and services including controlled substances and hazardous materials. Utilizes a variety of reports to ensure data integrity in transactions including special handling instructions, expediting, critical orders, and routine fulfillment. Identifies possible trends causing processing delays; collaborates with affected individuals to implement long-term solutions. Sustains and complies with a broad range of policies and governmental regulations. Assists with projects as directed by SCM leadership. Other job-related duties as assigned by leadership.
Duties
This position will receive direction from SCM leadership. The individual works collaboratively in a team environment. The incumbent will also work collaboratively with physicians, allied health professionals, administrators, SCM staff, vendors and other individuals internal and external to Mayo.
Direct involvement with receiving, distribution, inventory control, transportation, records management, warehousing, and storage of products.
Handle a high volume of incoming requests via phone, mail, and fax; resolve inquiries and problems; coordinate with SCM personnel.
Research/resolve problem transactions related to Invoices not Received and Received not Invoiced; expedites, manages returns, and resolves invoice/receipt problems.
Assist with distribution of medical products and services including controlled substances and hazardous materials.
Utilize reports to ensure data integrity in transactions with special handling instructions, expediting, critical orders, and routine fulfillment.
Identify trends causing processing delays and implement long-term solutions.
Sustain compliance with policies and governmental regulations; participate in SCM projects as directed.
Perform other job-related duties as assigned by leadership.
Licensure/Certification Required
A small subset of employees may be asked to drive and a driver’s license would be required under those circumstances.
Skills and Additional Requirements
Requires strong personal computer skills, communication skills, problem solving, continuous improvement and teaming skills. Serves as a resource on department and institutional initiatives; shares knowledge with customers and colleagues. Excellent verbal and written communication skills. Assists with SCM continuous improvement initiatives. Ability to work in a team-oriented atmosphere. Must be adaptable and flexible in an ever-changing work environment. Able to handle/prioritize tasks simultaneously. Basic understanding of accounting principles. Works as a team to provide support to all departments; works with other areas of SCM to ensure exceptional customer service. Ability to manage time to meet required deadlines.
Education: Minimum Requirements
High School diploma/GED; AND, two (2) years\' supply chain or business related experience required. Associate’s Degree plus one (1) year of experience will be considered as an equivalent.
Skills and Experience
Required Skills: Personal computer skills; Communication skills; Problem solving
Additional Skills: Flexibility; Task prioritization; Time management; Continuous improvement; Teaming skills; Verbal communication; Written communication; Accounting principles; Teamwork; Adaptability
Minimum Degree Required
Completed High School (Diploma or GED)
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Position Overview :
This position requires direct involvement with specific departments in support of accurate receiving, distribution, inventory control, transportation, records management, warehousing, and storage of products. Responsible for daily activities associated with the movement of materials throughout the Mayo Clinic with attention to standards for safety, security, and productivity. Has significant interaction with suppliers regarding expediting, returns, and solving invoice/receipt problems. Provides support for SCM - Logistics; handles a very high volume of incoming requests via phone, mail, and fax, from all levels of Mayo Clinic staff; provides a point of contact from other SCM areas in order to resolve inquiries and problems; enlists appropriate SCM personnel for assistance, as needed; and works on special projects as assigned. Utilizes appropriate sources of information from multiple areas to research/resolve problem transactions related to Invoices not Received and Received not Invoiced. Researches/resolves specialty transactions that are derived from verbal or written requests, which may include but is not limited to researching aged items on proof of delivery, identification of shipping mode, and managing returns. Assists with distribution of medical products and services including controlled substances and hazardous materials. Utilizes a variety of reports to ensure data integrity in transactions including special handling instructions, expediting, critical orders, and routine fulfillment. Identifies possible trends causing processing delays; collaborates with affected individuals to implement long-term solutions. Sustains and complies with a broad range of policies and governmental regulations. Assists with projects as directed by SCM leadership. Other job-related duties as assigned by leadership.
Duties
This position will receive direction from SCM leadership. The individual works collaboratively in a team environment. The incumbent will also work collaboratively with physicians, allied health professionals, administrators, SCM staff, vendors and other individuals internal and external to Mayo.
Direct involvement with receiving, distribution, inventory control, transportation, records management, warehousing, and storage of products.
Handle a high volume of incoming requests via phone, mail, and fax; resolve inquiries and problems; coordinate with SCM personnel.
Research/resolve problem transactions related to Invoices not Received and Received not Invoiced; expedites, manages returns, and resolves invoice/receipt problems.
Assist with distribution of medical products and services including controlled substances and hazardous materials.
Utilize reports to ensure data integrity in transactions with special handling instructions, expediting, critical orders, and routine fulfillment.
Identify trends causing processing delays and implement long-term solutions.
Sustain compliance with policies and governmental regulations; participate in SCM projects as directed.
Perform other job-related duties as assigned by leadership.
Licensure/Certification Required
A small subset of employees may be asked to drive and a driver’s license would be required under those circumstances.
Skills and Additional Requirements
Requires strong personal computer skills, communication skills, problem solving, continuous improvement and teaming skills. Serves as a resource on department and institutional initiatives; shares knowledge with customers and colleagues. Excellent verbal and written communication skills. Assists with SCM continuous improvement initiatives. Ability to work in a team-oriented atmosphere. Must be adaptable and flexible in an ever-changing work environment. Able to handle/prioritize tasks simultaneously. Basic understanding of accounting principles. Works as a team to provide support to all departments; works with other areas of SCM to ensure exceptional customer service. Ability to manage time to meet required deadlines.
Education: Minimum Requirements
High School diploma/GED; AND, two (2) years\' supply chain or business related experience required. Associate’s Degree plus one (1) year of experience will be considered as an equivalent.
Skills and Experience
Required Skills: Personal computer skills; Communication skills; Problem solving
Additional Skills: Flexibility; Task prioritization; Time management; Continuous improvement; Teaming skills; Verbal communication; Written communication; Accounting principles; Teamwork; Adaptability
Minimum Degree Required
Completed High School (Diploma or GED)
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