1803 - Person in Charge
Randalls, Lake Stevens, WA, United States
Job Description
Position Purpose: Exemplifies and ensures strong customer service in all aspects of the job. Directs and controls the operation of the Front End in the absence of store management to achieve sales and profit objectives.
As a primary contact for customers, the Person In Charge (PIC) provides friendly, courteous, and helpful service. During the absence of the Store Manager and the First & Second Assistant Managers, the PIC is in charge of the store, with analogous authority to make necessary decisions to operate the store at maximum profit, efficiency, and superior customer service. When in charge of the store (generally at night) the PIC will supervise the store employees and acts as a Cashier-Checker. The PIC may also be required to work in many of the departments within the store.
Key Responsibilities & Accountabilities
Provide customer service as currently defined by the employer within the scope of the position and within company policy.
Handle emergencies, customer complaints, employee or customer accidents and supervise all store personnel.
Maintain high familiarity with company policies and procedures.
Supervise the sales floor to monitor service and replenishment of products.
Replace stock in displays surrounding the checkout area.
Assist in maintaining a clean and safe work environment within the store.
Assist other cashiers with computer, register, and scanner problems.
Perform basic office functions to assist customers and personnel.
Operate the electronic scanning cash register to total customers’ final bill.
Receive payment for customer purchase and count back correct change.
Bag groceries and offer customer assistance with carry‑out.
Complete close‑of‑day functions in the office as required.
Count out‑of‑stock product as needed.
Count tills when other cashier‑checkers leave.
Other duties as assigned.
Job Related Qualifications
Ability to follow company customer service procedures and demonstrated prior customer service skills or related experience.
Ability to interact with customers and co‑workers.
Ability to understand and follow instructions.
Knowledge of all positions within the store.
Ability to work independently.
Desired: Prior experience as a clerk or manager.
Supervisory Responsibilities
All store employees during the absence of the Store Director or Assistant Store Director.
Permits / Licenses
Varies depending on store location and state/county requirements.
Work Environment
Temperature extremes: N/A. Mild detergents or glass cleaner are used sporadically.
Physical Demands
Constant: over 70% of the time.
Frequent: 30–70% of the time.
Occasional: 10–30% of the time.
Seldom: 1–10% of the time.
Lifting: Constantly 1–10 lbs., frequently 11–20 lbs., seldom 21–35 lbs.
Carrying: Occasionally 1–10 lbs., seldom 11–50 lbs.
Pushing/Pulling: Constantly 1–10 lbs., occasionally 11–20 lbs.
Reaching: Constant knee‑to‑shoulder, seldom overhead.
Standing: Constant while on job, sitting on breaks.
Walking: Frequent.
Climb/Balance: Seldom; may use step stool for high shelves.
Trunk functions: Frequent neck rotation, occasional bending/stooping, twisting, crouching, and squatting.
Fine finger manipulation and repetitive motion while checking, facing, and replacing stock.
Safety – Sensitive Position
Job responsibilities include tasks or duties that could affect the safety or health of the employee performing the task or others.
Union and Non‑Union
The pay range is $17.38 to $25.40 per hour, but no less than the local minimum wage. Starting rates will vary based on location, experience, qualifications, and the terms of any applicable collective bargaining agreement. Benefits include medical, dental, vision, disability and life insurance, sick pay (accrued based on hours worked), PTO/Vacation pay, paid holidays (9 days annually), bereavement pay, and retirement benefits (pension and/or 401(k) eligibility). Associates may be eligible for a quarterly bonus.
Disclaimer
The above statements are intended to describe the general nature of work performed by employees assigned to this job. If you have questions regarding your ability to physically perform the listed job duties and requirements – e.g. lifting, standing, bending – please speak to your Store Director. All team members must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties and skills required may vary within each store.
Equal Opportunity Statement
Albertsons is an Equal Opportunity Employer and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity or expression, sexual orientation, or any other basis prohibited by law. The company will consider qualified applicants with arrest and conviction records in accordance with applicable law.
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Position Purpose: Exemplifies and ensures strong customer service in all aspects of the job. Directs and controls the operation of the Front End in the absence of store management to achieve sales and profit objectives.
As a primary contact for customers, the Person In Charge (PIC) provides friendly, courteous, and helpful service. During the absence of the Store Manager and the First & Second Assistant Managers, the PIC is in charge of the store, with analogous authority to make necessary decisions to operate the store at maximum profit, efficiency, and superior customer service. When in charge of the store (generally at night) the PIC will supervise the store employees and acts as a Cashier-Checker. The PIC may also be required to work in many of the departments within the store.
Key Responsibilities & Accountabilities
Provide customer service as currently defined by the employer within the scope of the position and within company policy.
Handle emergencies, customer complaints, employee or customer accidents and supervise all store personnel.
Maintain high familiarity with company policies and procedures.
Supervise the sales floor to monitor service and replenishment of products.
Replace stock in displays surrounding the checkout area.
Assist in maintaining a clean and safe work environment within the store.
Assist other cashiers with computer, register, and scanner problems.
Perform basic office functions to assist customers and personnel.
Operate the electronic scanning cash register to total customers’ final bill.
Receive payment for customer purchase and count back correct change.
Bag groceries and offer customer assistance with carry‑out.
Complete close‑of‑day functions in the office as required.
Count out‑of‑stock product as needed.
Count tills when other cashier‑checkers leave.
Other duties as assigned.
Job Related Qualifications
Ability to follow company customer service procedures and demonstrated prior customer service skills or related experience.
Ability to interact with customers and co‑workers.
Ability to understand and follow instructions.
Knowledge of all positions within the store.
Ability to work independently.
Desired: Prior experience as a clerk or manager.
Supervisory Responsibilities
All store employees during the absence of the Store Director or Assistant Store Director.
Permits / Licenses
Varies depending on store location and state/county requirements.
Work Environment
Temperature extremes: N/A. Mild detergents or glass cleaner are used sporadically.
Physical Demands
Constant: over 70% of the time.
Frequent: 30–70% of the time.
Occasional: 10–30% of the time.
Seldom: 1–10% of the time.
Lifting: Constantly 1–10 lbs., frequently 11–20 lbs., seldom 21–35 lbs.
Carrying: Occasionally 1–10 lbs., seldom 11–50 lbs.
Pushing/Pulling: Constantly 1–10 lbs., occasionally 11–20 lbs.
Reaching: Constant knee‑to‑shoulder, seldom overhead.
Standing: Constant while on job, sitting on breaks.
Walking: Frequent.
Climb/Balance: Seldom; may use step stool for high shelves.
Trunk functions: Frequent neck rotation, occasional bending/stooping, twisting, crouching, and squatting.
Fine finger manipulation and repetitive motion while checking, facing, and replacing stock.
Safety – Sensitive Position
Job responsibilities include tasks or duties that could affect the safety or health of the employee performing the task or others.
Union and Non‑Union
The pay range is $17.38 to $25.40 per hour, but no less than the local minimum wage. Starting rates will vary based on location, experience, qualifications, and the terms of any applicable collective bargaining agreement. Benefits include medical, dental, vision, disability and life insurance, sick pay (accrued based on hours worked), PTO/Vacation pay, paid holidays (9 days annually), bereavement pay, and retirement benefits (pension and/or 401(k) eligibility). Associates may be eligible for a quarterly bonus.
Disclaimer
The above statements are intended to describe the general nature of work performed by employees assigned to this job. If you have questions regarding your ability to physically perform the listed job duties and requirements – e.g. lifting, standing, bending – please speak to your Store Director. All team members must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties and skills required may vary within each store.
Equal Opportunity Statement
Albertsons is an Equal Opportunity Employer and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity or expression, sexual orientation, or any other basis prohibited by law. The company will consider qualified applicants with arrest and conviction records in accordance with applicable law.
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