Expeditor
Four Seasons Hotels and Resorts, Calistoga, CA, United States
About the Role
Work with kitchen staff and servers to ensure clear communication and efficient workflow for TRUSS Restaurant + Bar. Inspect dishes before they are served to ensure they meet quality and presentation standards. Perform a range of duties which may include assisting guests with orders, taking feedback, and preparing table set‑ups. Respond to all interactions in an efficient, courteous, and professional manner to achieve maximum customer satisfaction and attend to guest needs and requests with a sense of urgency in the resort’s Food & Beverage areas.
What You Will Do
Communicate clearly and efficiently with FOH, BOH and guests.
Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.
Assist in the set up and break down of the kitchen pass.
Assist with set up of restaurant for service.
Assist with polishing silverware and glassware before and after service.
Polish and stock linen, plates, silverware and glassware for service.
Prepare garnishes for service.
Maintain cleanliness and orderliness throughout the restaurant during the shift.
Retrieve food from the kitchen and safely transport it to guests, as well as remove items from the guest’s table.
Work harmoniously and professionally with co‑workers and supervisors.
Coordinate BOH and servers to maintain efficient service. Maintain a clear and open line of communication between the FOH and BOH, and assist with any order issues.
Check dishes for accuracy, presentation, and consistency.
Inform the culinary team of the pace and flow of service, and dictate the flow if necessary.
What You Bring
Minimum one‑year food and beverage service or equivalent experience.
Specific knowledge of menu items and possible allergies.
Skills and Abilities
Minimum one year’s food service or related work.
Ability to communicate professionally and accurately.
Job requires ability to stand for 8 hours and lift up to 20 pounds.
Previous experience in a luxury environment, highly desirable.
High school education, cooking school or culinary institute education preferred.
Ability to multi‑task in a high‑volume and demanding environment.
Strong problem‑solving skills, ability to handle difficult situations and guests.
What We Offer
Hourly: $21.56
Competitive salary, wages and a comprehensive benefits package.
Cigna medical and dental benefit options effective 30 days after employment.
8 weeks of new parental leave pay after one year of employment.
Excellent training and development opportunities.
Complimentary accommodations and employee discount for stays at other Four Seasons worldwide.
Complimentary employee meals.
401(k) retirement plans.
Schedule & Hours
Full‑time availability.
Flexible for early morning, mid‑day, and evening shifts to support 24/7 operational business needs.
This position is not eligible for work sponsorship or visa. Candidates must possess valid U.S. work authorization.
Four Seasons is an Equal Employment Opportunity and affirmative action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, or disability status. (EEOC: Know Your Rights: https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf)
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Work with kitchen staff and servers to ensure clear communication and efficient workflow for TRUSS Restaurant + Bar. Inspect dishes before they are served to ensure they meet quality and presentation standards. Perform a range of duties which may include assisting guests with orders, taking feedback, and preparing table set‑ups. Respond to all interactions in an efficient, courteous, and professional manner to achieve maximum customer satisfaction and attend to guest needs and requests with a sense of urgency in the resort’s Food & Beverage areas.
What You Will Do
Communicate clearly and efficiently with FOH, BOH and guests.
Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.
Assist in the set up and break down of the kitchen pass.
Assist with set up of restaurant for service.
Assist with polishing silverware and glassware before and after service.
Polish and stock linen, plates, silverware and glassware for service.
Prepare garnishes for service.
Maintain cleanliness and orderliness throughout the restaurant during the shift.
Retrieve food from the kitchen and safely transport it to guests, as well as remove items from the guest’s table.
Work harmoniously and professionally with co‑workers and supervisors.
Coordinate BOH and servers to maintain efficient service. Maintain a clear and open line of communication between the FOH and BOH, and assist with any order issues.
Check dishes for accuracy, presentation, and consistency.
Inform the culinary team of the pace and flow of service, and dictate the flow if necessary.
What You Bring
Minimum one‑year food and beverage service or equivalent experience.
Specific knowledge of menu items and possible allergies.
Skills and Abilities
Minimum one year’s food service or related work.
Ability to communicate professionally and accurately.
Job requires ability to stand for 8 hours and lift up to 20 pounds.
Previous experience in a luxury environment, highly desirable.
High school education, cooking school or culinary institute education preferred.
Ability to multi‑task in a high‑volume and demanding environment.
Strong problem‑solving skills, ability to handle difficult situations and guests.
What We Offer
Hourly: $21.56
Competitive salary, wages and a comprehensive benefits package.
Cigna medical and dental benefit options effective 30 days after employment.
8 weeks of new parental leave pay after one year of employment.
Excellent training and development opportunities.
Complimentary accommodations and employee discount for stays at other Four Seasons worldwide.
Complimentary employee meals.
401(k) retirement plans.
Schedule & Hours
Full‑time availability.
Flexible for early morning, mid‑day, and evening shifts to support 24/7 operational business needs.
This position is not eligible for work sponsorship or visa. Candidates must possess valid U.S. work authorization.
Four Seasons is an Equal Employment Opportunity and affirmative action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, or disability status. (EEOC: Know Your Rights: https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf)
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