Social Services Assistant
Eastern Healthcare Group, Virginia Beach, VA, United States
Social Services Assistant
Thalia Gardens Rehabilitation and Nursing is a family of skilled nursing facilities and rehabilitation centers. We are seeking a Social Services Assistant to help the Director identify and provide for each resident’s social, emotional and psychological needs, and ensure the continuing development of the resident’s full potential during his/her stay at the facility.
Benefits
Employee Engagement Activities
Positive and supportive work environment
Excellent Training
Competitive Pay and Benefits
Essential Duties and Responsibilities
Identify and participate in process improvement initiatives that improve the customer experience, enhance workflow, and/or improve the work environment.
Management duties including, but not limited to, hiring, training and developing, coaching and counseling, and terminating department staff as deemed necessary.
Provide timely and accurate completion of the Social Services portion of the MDS, Resident Assessment Protocols, Resident Care Plan, Progress Notes, and other required forms to comply with federal and state regulations and facility policies.
Assist residents and families with social, emotional, and family issues.
Participate in resident care planning by identifying the social and emotional needs of the residents in accordance with the medical assessment.
Maintain progress notes for each resident as required by company policy and state and federal regulations, indicating response to the treatment plan and adjustment to facility life. Notes must reflect progress made regarding problems identified in the Plan of Care.
Make referrals to support agencies when needed, keeping records of such referrals.
Participate in the development of discharge plans and prepare the resident for transition.
Serve as general information source for families, residents and the public.
Visit residents and perform needed services such as communicating with the family or friends, utilizing community resources, and informing the resident or legal representative of the Resident’s Rights.
Coordinate logistics and content for monthly Family Council Meetings.
Coordinate resident room changes.
Contact the resident or legal representative and invite to care plan meetings to evaluate the resident.
Maintain contact with the resident, legal representative, and other family members approved by the resident or legal representative, involving them in the resident’s total care and providing information on the resident’s status as requested or appropriate.
Work with Activity Coordinator to provide requested effects for residents who do not have family support.
Promote favorable working conditions and relationships with the administration, medical staff, physicians, consultants, other departments, residents, family members, volunteers, agencies, and affiliated individuals or groups.
Work closely with the facility mental health provider to ensure all resident psychosocial needs are identified, referrals are made, and services are provided.
Assist in the education of the community regarding aging, rights of residents, facility services and other related topics.
Orient the resident to the long‑term care environment and facilitate adjustment upon placement.
Other special projects and duties as assigned.
Job Requirements
Bachelor’s degree in social work, or a bachelor’s degree in a human services field including sociology, special education, rehabilitation counseling, and psychology.
One (1) year of supervised social work experience in a health care setting working directly with individuals.
Approval from Home Office if no educational degree or if educational degree is other than those listed above.
Approved social work experience in a health care setting working directly with individuals.
Effective verbal and written English communication skills.
Highest level of professionalism with the ability to maintain confidentiality.
Ability to communicate at all levels of organization and work well within a team environment in support of company objectives.
Customer service oriented with the ability to work well under pressure.
Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity.
Strong analytical and problem‑solving skills.
Ability to work with minimal supervision, take initiative and make independent decisions.
Ability to deal with new tasks without the benefit of written procedures.
Approachable, flexible and adaptable to change.
Function independently, and have flexibility, personal integrity, and the ability to work effectively with stakeholders and vendors.
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Thalia Gardens Rehabilitation and Nursing is a family of skilled nursing facilities and rehabilitation centers. We are seeking a Social Services Assistant to help the Director identify and provide for each resident’s social, emotional and psychological needs, and ensure the continuing development of the resident’s full potential during his/her stay at the facility.
Benefits
Employee Engagement Activities
Positive and supportive work environment
Excellent Training
Competitive Pay and Benefits
Essential Duties and Responsibilities
Identify and participate in process improvement initiatives that improve the customer experience, enhance workflow, and/or improve the work environment.
Management duties including, but not limited to, hiring, training and developing, coaching and counseling, and terminating department staff as deemed necessary.
Provide timely and accurate completion of the Social Services portion of the MDS, Resident Assessment Protocols, Resident Care Plan, Progress Notes, and other required forms to comply with federal and state regulations and facility policies.
Assist residents and families with social, emotional, and family issues.
Participate in resident care planning by identifying the social and emotional needs of the residents in accordance with the medical assessment.
Maintain progress notes for each resident as required by company policy and state and federal regulations, indicating response to the treatment plan and adjustment to facility life. Notes must reflect progress made regarding problems identified in the Plan of Care.
Make referrals to support agencies when needed, keeping records of such referrals.
Participate in the development of discharge plans and prepare the resident for transition.
Serve as general information source for families, residents and the public.
Visit residents and perform needed services such as communicating with the family or friends, utilizing community resources, and informing the resident or legal representative of the Resident’s Rights.
Coordinate logistics and content for monthly Family Council Meetings.
Coordinate resident room changes.
Contact the resident or legal representative and invite to care plan meetings to evaluate the resident.
Maintain contact with the resident, legal representative, and other family members approved by the resident or legal representative, involving them in the resident’s total care and providing information on the resident’s status as requested or appropriate.
Work with Activity Coordinator to provide requested effects for residents who do not have family support.
Promote favorable working conditions and relationships with the administration, medical staff, physicians, consultants, other departments, residents, family members, volunteers, agencies, and affiliated individuals or groups.
Work closely with the facility mental health provider to ensure all resident psychosocial needs are identified, referrals are made, and services are provided.
Assist in the education of the community regarding aging, rights of residents, facility services and other related topics.
Orient the resident to the long‑term care environment and facilitate adjustment upon placement.
Other special projects and duties as assigned.
Job Requirements
Bachelor’s degree in social work, or a bachelor’s degree in a human services field including sociology, special education, rehabilitation counseling, and psychology.
One (1) year of supervised social work experience in a health care setting working directly with individuals.
Approval from Home Office if no educational degree or if educational degree is other than those listed above.
Approved social work experience in a health care setting working directly with individuals.
Effective verbal and written English communication skills.
Highest level of professionalism with the ability to maintain confidentiality.
Ability to communicate at all levels of organization and work well within a team environment in support of company objectives.
Customer service oriented with the ability to work well under pressure.
Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity.
Strong analytical and problem‑solving skills.
Ability to work with minimal supervision, take initiative and make independent decisions.
Ability to deal with new tasks without the benefit of written procedures.
Approachable, flexible and adaptable to change.
Function independently, and have flexibility, personal integrity, and the ability to work effectively with stakeholders and vendors.
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