Shift Supervisor
Hispanic Alliance for Career Enhancement, Sneads Ferry, NC, United States
We're building a world of health around every individual – shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
Responsibilities
Management
Work effectively with store management and store crews.
Supervise the store's crew through assigning, directing and following up of all activities.
Effectively communicate information both to and from store management and crews.
Customer Service
Assist customers with their questions, problems and complaints.
Promote CVS customer service culture. (Greet, offer help, and thank).
Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
Maintain customer/patient confidentiality.
Merchandise/Presentation
Price merchandise.
Stock shelves.
Execute the displays, signs and inventory of weekly, promotional and seasonal merchandise.
Execute the display and maintenance of off‑shelf merchandise.
Reset departments following POGs.
Required Qualifications
Deductive reasoning ability, analytical skills and computer skills.
Advanced communication skills and supervisory skills.
Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.
Preferred Qualifications
Experience as a retail supervisor.
Education
High School diploma or equivalent preferred but not required.
Compensation and Benefits
Anticipated Weekly Hours: 25 hrs/week (Part time). Pay Range: $16.00 – $23.00 per hour. The pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Benefits: This part‑time position is eligible for a range of benefits and programs that support the physical, emotional and financial well‑being of colleagues. Depending on hours worked and eligibility, benefits may include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits and other programs.
Equal Employment Opportunity
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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Position Summary
A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
Responsibilities
Management
Work effectively with store management and store crews.
Supervise the store's crew through assigning, directing and following up of all activities.
Effectively communicate information both to and from store management and crews.
Customer Service
Assist customers with their questions, problems and complaints.
Promote CVS customer service culture. (Greet, offer help, and thank).
Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
Maintain customer/patient confidentiality.
Merchandise/Presentation
Price merchandise.
Stock shelves.
Execute the displays, signs and inventory of weekly, promotional and seasonal merchandise.
Execute the display and maintenance of off‑shelf merchandise.
Reset departments following POGs.
Required Qualifications
Deductive reasoning ability, analytical skills and computer skills.
Advanced communication skills and supervisory skills.
Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.
Preferred Qualifications
Experience as a retail supervisor.
Education
High School diploma or equivalent preferred but not required.
Compensation and Benefits
Anticipated Weekly Hours: 25 hrs/week (Part time). Pay Range: $16.00 – $23.00 per hour. The pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Benefits: This part‑time position is eligible for a range of benefits and programs that support the physical, emotional and financial well‑being of colleagues. Depending on hours worked and eligibility, benefits may include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits and other programs.
Equal Employment Opportunity
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
#J-18808-Ljbffr