Operations Assistant - University Flats (Student Living)
Nicsa, Lexington, KY, United States
Company: Greystar
Location: Lexington, Kentucky
Type: Part Time
Posted: 20-Apr-26
Job Description Summary
This role works with and supports the team of property management professionals in achieving occupancy and retention goals by performing administrative tasks related to leasing, marketing, and customer service at the community.
Job Description
Performs administrative tasks for the leasing office including copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments and other collateral materials.
Assists with sales and leasing activities to achieve the property's revenue and occupancy goals by conducting virtual tours, responding to online inquiries, greeting and qualifying prospects, conducting property tours, and showing apartments.
Assists with the lease preparation process by generating all required lease paperwork and organizing resident lease files.
Assists with move-in and move-out processes for residents; commits to working move-in and move-outs with mandatory dates as scheduled.
Answers incoming calls and sets appointments for prospects to tour the property.
Performs on-campus marketing outreach to generate community awareness and qualified traffic.
Assists with coordinating resident functions, including parties, birthday cards, unit visits, and other programs to achieve resident satisfaction goals.
Schedules and conducts resident visits as directed and distributes notices such as flyers, newsletters, resident surveys, and late notices.
Acts as an after‑hours liaison between residents and property management; responds to after‑hours emergencies within a required period of time. One on‑call shift per week is expected.
Responds quickly and courteously to resident concerns and questions and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).
Physical Demands
Stand, walk, sit, bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas for extended periods.
Work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
Push, pull, lift, carry, or maneuver weights up to twenty-five (25) pounds independently and up to fifty (50) pounds with assistance.
Travel may be required to assist other properties, attend training classes, business meetings, or other situations necessary for the role.
Work a flexible schedule, including after‑call duties during evenings, weekends, and holidays.
Additional Compensation
Corporate positions: eligible to participate in a quarterly or annual bonus program based on individual and company performance.
Onsite property positions: eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Benefits Offered for Temporary Team Members
Employee Assistance Program
Paid sick time
Union and prevailing wage roles may have different compensation and benefits due to collective bargaining agreements and/or local governing authority.
Important Notice
Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
Greystar will consider applicants with arrest and conviction records for employment.
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Location: Lexington, Kentucky
Type: Part Time
Posted: 20-Apr-26
Job Description Summary
This role works with and supports the team of property management professionals in achieving occupancy and retention goals by performing administrative tasks related to leasing, marketing, and customer service at the community.
Job Description
Performs administrative tasks for the leasing office including copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments and other collateral materials.
Assists with sales and leasing activities to achieve the property's revenue and occupancy goals by conducting virtual tours, responding to online inquiries, greeting and qualifying prospects, conducting property tours, and showing apartments.
Assists with the lease preparation process by generating all required lease paperwork and organizing resident lease files.
Assists with move-in and move-out processes for residents; commits to working move-in and move-outs with mandatory dates as scheduled.
Answers incoming calls and sets appointments for prospects to tour the property.
Performs on-campus marketing outreach to generate community awareness and qualified traffic.
Assists with coordinating resident functions, including parties, birthday cards, unit visits, and other programs to achieve resident satisfaction goals.
Schedules and conducts resident visits as directed and distributes notices such as flyers, newsletters, resident surveys, and late notices.
Acts as an after‑hours liaison between residents and property management; responds to after‑hours emergencies within a required period of time. One on‑call shift per week is expected.
Responds quickly and courteously to resident concerns and questions and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).
Physical Demands
Stand, walk, sit, bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas for extended periods.
Work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
Push, pull, lift, carry, or maneuver weights up to twenty-five (25) pounds independently and up to fifty (50) pounds with assistance.
Travel may be required to assist other properties, attend training classes, business meetings, or other situations necessary for the role.
Work a flexible schedule, including after‑call duties during evenings, weekends, and holidays.
Additional Compensation
Corporate positions: eligible to participate in a quarterly or annual bonus program based on individual and company performance.
Onsite property positions: eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Benefits Offered for Temporary Team Members
Employee Assistance Program
Paid sick time
Union and prevailing wage roles may have different compensation and benefits due to collective bargaining agreements and/or local governing authority.
Important Notice
Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
Greystar will consider applicants with arrest and conviction records for employment.
#J-18808-Ljbffr