Community Assistant - Tower 701 (Student Living)
Greystar Worldwide, LLC, Syracuse, NY, United States
JOB DESCRIPTION SUMMARY
This role works with and supports the team of property management professionals in achieving occupancy and retention goals by performing administrative tasks related to leasing, marketing, and customer service at the community.
JOB DESCRIPTION
Performs administrative tasks for the leasing office, including copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments and other collateral materials.
Assists with sales and leasing activities to achieve the property’s revenue and occupancy goals by conducting virtual tours, responding to online inquiries, greeting and qualifying prospects, conducting property tours, and showing apartments.
Assists with the lease preparation process by generating all required lease paperwork and organizing resident lease files.
Assists with move‑in and move‑out processes for residents; commits to working in mandatory move‑in and move‑out periods, with exceptions only allowed via written approval from the Community Manager.
Answers incoming calls and sets appointments for prospects to tour the property.
Performs on‑campus marketing outreach to generate community awareness and qualified traffic.
Assists with coordinating resident functions, including parties, birthday cards, unit visits, and other programs to achieve resident satisfaction goals.
Schedules and conducts resident visits as directed and distributes notices such as flyers, newsletters, resident surveys, and late notices.
Acts as an after‑hours liaison between residents and property management; responds to after‑hours emergencies within a required period of time, with at least one on‑call shift per week (schedule determined at the site level).
Responds quickly and courteously to resident concerns and questions, taking prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).
Physical Demands:
Incumbents need to be able to stand, walk, sit, bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas for extended periods of time.
Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
Incumbents must be able to push, pull, lift, carry, or maneuver weights up to twenty‑five (25) pounds independently and up to fifty (50) pounds with assistance.
Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of the job responsibilities.
Incumbents must be able to work a flexible schedule, including evenings, weekends, and holidays.
The hourly range for this position is $16.00 – $18.00.
Additional Compensation
Corporate Positions: may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
On‑site Property Positions: may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Benefits Offered for Part‑time Team Members*
401(k) with Company Match (eligibility required)
Employee Assistance Program
Paid sick time
*For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
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This role works with and supports the team of property management professionals in achieving occupancy and retention goals by performing administrative tasks related to leasing, marketing, and customer service at the community.
JOB DESCRIPTION
Performs administrative tasks for the leasing office, including copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments and other collateral materials.
Assists with sales and leasing activities to achieve the property’s revenue and occupancy goals by conducting virtual tours, responding to online inquiries, greeting and qualifying prospects, conducting property tours, and showing apartments.
Assists with the lease preparation process by generating all required lease paperwork and organizing resident lease files.
Assists with move‑in and move‑out processes for residents; commits to working in mandatory move‑in and move‑out periods, with exceptions only allowed via written approval from the Community Manager.
Answers incoming calls and sets appointments for prospects to tour the property.
Performs on‑campus marketing outreach to generate community awareness and qualified traffic.
Assists with coordinating resident functions, including parties, birthday cards, unit visits, and other programs to achieve resident satisfaction goals.
Schedules and conducts resident visits as directed and distributes notices such as flyers, newsletters, resident surveys, and late notices.
Acts as an after‑hours liaison between residents and property management; responds to after‑hours emergencies within a required period of time, with at least one on‑call shift per week (schedule determined at the site level).
Responds quickly and courteously to resident concerns and questions, taking prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).
Physical Demands:
Incumbents need to be able to stand, walk, sit, bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas for extended periods of time.
Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
Incumbents must be able to push, pull, lift, carry, or maneuver weights up to twenty‑five (25) pounds independently and up to fifty (50) pounds with assistance.
Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of the job responsibilities.
Incumbents must be able to work a flexible schedule, including evenings, weekends, and holidays.
The hourly range for this position is $16.00 – $18.00.
Additional Compensation
Corporate Positions: may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
On‑site Property Positions: may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Benefits Offered for Part‑time Team Members*
401(k) with Company Match (eligibility required)
Employee Assistance Program
Paid sick time
*For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
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