Member Experience & Onboarding Coordinator

Institute on Aging is seeking a Member Experience Coordinator in San Francisco, CA. The role is vital in delivering compassionate support to seniors and their families as they navigate services at Compania. Responsibilities include managing inquiries, scheduling visits, and fostering a welcoming atmosphere. Candidates should have a Bachelor’s degree (preferred) and at least 3 years of relevant experience in customer service or program coordination. The position emphasizes emotional intelligence and organizational skills. Compensation ranges from $26 to $30 hourly.
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