MEDICAL MALPRACTICE INVESTIGATOR - 64085657
State of Florida, Miami, FL, United States
Open Competitive Opportunity
Requisition No: 874609
Agency: Department of Health
Working Title: MEDICAL MALPRACTICE INVESTIGATOR - 64085657
Pay Plan: Career Service
Position Number: 64085657
Salary: $42,561.57 - $43,561.57
Posting Closing Date: 04/29/2026
Responsibilities
Incumbent conducts complex medical quality assurance investigations relating to alleged violations of the practice acts/rules under the jurisdiction of the Department. Investigates complaints of alleged malpractice among medical health care boards. Initiates subject notification procedures.
Reviews and analyzes complaint documents/information.
Prepares subpoenas to obtain medical records and other pertinent documents.
Reviews and analyzes medical/hospital records, court records, lab reports, peer review records and other pertinent records.
Contacts and interviews complainants, witnesses, and subjects.
Coordinates investigative activity through legal counsel as requested or directed.
Prepares comprehensive reports of final, supplemental and probation investigations.
Coordinates investigations with federal, state, and local law enforcement officials and regulatory agencies as requested or directed by supervisor/manager.
Coordinates and assists department legal/board staff regarding administrative hearings, subpoena service, administrative complaints, final orders, and disciplinary enforcement requests.
Testifies and/or presents evidence at administrative hearings, depositions, or trials.
Serves as member of the prosecution team as directed.
Develops and maintains up-to-date professional contacts with risk managers, hospital administrators, nursing directors and other health care providers.
Assists in allied health investigations as needed, participates in in-service training of medical investigative staff, conducts inspections, drug profiling and undercover investigations and serves as a mentor to new investigators, as directed.
Answers public inquiries, makes referrals, public speaking engagements, professional contacts, and promotes the goals and mission of the Department including participation in Sterling (Platinum Odyssey) related activities and events.
Performs other duties as required.
Required Knowledge, Skills, and Abilities
Proficient computer skills to include Word, Excel, PowerPoint and Outlook; knowledge of computer databases; knowledge and use of the compliance management system and licensing system used by the Agency; knowledge of laws, legal codes, court procedures and government rules & regulations; knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar; understanding written sentences and paragraphs in work‑related documents; communicating effectively with others verbally and in writing; ability to establish and maintain effective working relationships; listening skills; conduct fact‑finding research; knowledge of data collection and analysis methods; organize data logically for presentation in reports, documents and other written materials; writing detailed narrative investigative reports; planning, organizing and prioritizing work assignments; working independently; inspecting and evaluating the quality of products; maintaining high accuracy and close attention to detail; time management; sound judgement; maintaining strict confidentiality.
Minimum Qualifications
One (1) year of investigative experience.
Five (5) years of professional experience from one or more of the following fields: investigative, law enforcement, working in the juvenile or adult criminal justice system, regulatory inspections, regulatory compliance, resource protection, affirmative action, equal employment opportunity, regulatory work as a paraprofessional or higher, claims adjusting, auditing, financial examining, land appraisal work, human relations, personnel, or working as a licensed healthcare professional regulated by the Division of Medical Quality Assurance.
Must be physically present in the office to effectively perform job duties and responsibilities.
Preferred Qualifications
Bachelor’s degree from an accredited college or university in a related field of study.
Professional experience as described above can substitute on a year‑for‑year basis for the required college education.
Additional Requirements
Must have a valid driver license, satisfactorily complete a background investigation, fingerprinting, and participation in direct deposit.
Where You Will Work
Office location – Miami, FL. Main counties served by office – Miami‑Dade and Monroe.
Mission
To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
Vision
To be the Healthiest State in the Nation.
Values
Innovation: We search for creative solutions and manage resources wisely. Collaboration: We use teamwork to achieve common goals & solve problems. Accountability: We perform with integrity & respect. Responsiveness: We achieve our mission by serving our customers & engaging our partners. Excellence: We promote quality outcomes through learning & continuous performance improvement.
Benefits
Annual and Sick Leave benefits
Nine paid holidays and one Personal Holiday each year
State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
Retirement plan options, including employer contributions (for more information, please see www.myfrs.com)
Flexible Spending Accounts
Tuition waivers
And more!
For a complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.
Equal Opportunity Statement
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1‑877‑562‑7287) in advance.
The State of Florida supports a Drug‑Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug‑Free Workplace Act.
Veterans’ Preference
Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) and any other documentation required by Rule 55A‑7, Florida Administrative Code. Documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
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Requisition No: 874609
Agency: Department of Health
Working Title: MEDICAL MALPRACTICE INVESTIGATOR - 64085657
Pay Plan: Career Service
Position Number: 64085657
Salary: $42,561.57 - $43,561.57
Posting Closing Date: 04/29/2026
Responsibilities
Incumbent conducts complex medical quality assurance investigations relating to alleged violations of the practice acts/rules under the jurisdiction of the Department. Investigates complaints of alleged malpractice among medical health care boards. Initiates subject notification procedures.
Reviews and analyzes complaint documents/information.
Prepares subpoenas to obtain medical records and other pertinent documents.
Reviews and analyzes medical/hospital records, court records, lab reports, peer review records and other pertinent records.
Contacts and interviews complainants, witnesses, and subjects.
Coordinates investigative activity through legal counsel as requested or directed.
Prepares comprehensive reports of final, supplemental and probation investigations.
Coordinates investigations with federal, state, and local law enforcement officials and regulatory agencies as requested or directed by supervisor/manager.
Coordinates and assists department legal/board staff regarding administrative hearings, subpoena service, administrative complaints, final orders, and disciplinary enforcement requests.
Testifies and/or presents evidence at administrative hearings, depositions, or trials.
Serves as member of the prosecution team as directed.
Develops and maintains up-to-date professional contacts with risk managers, hospital administrators, nursing directors and other health care providers.
Assists in allied health investigations as needed, participates in in-service training of medical investigative staff, conducts inspections, drug profiling and undercover investigations and serves as a mentor to new investigators, as directed.
Answers public inquiries, makes referrals, public speaking engagements, professional contacts, and promotes the goals and mission of the Department including participation in Sterling (Platinum Odyssey) related activities and events.
Performs other duties as required.
Required Knowledge, Skills, and Abilities
Proficient computer skills to include Word, Excel, PowerPoint and Outlook; knowledge of computer databases; knowledge and use of the compliance management system and licensing system used by the Agency; knowledge of laws, legal codes, court procedures and government rules & regulations; knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar; understanding written sentences and paragraphs in work‑related documents; communicating effectively with others verbally and in writing; ability to establish and maintain effective working relationships; listening skills; conduct fact‑finding research; knowledge of data collection and analysis methods; organize data logically for presentation in reports, documents and other written materials; writing detailed narrative investigative reports; planning, organizing and prioritizing work assignments; working independently; inspecting and evaluating the quality of products; maintaining high accuracy and close attention to detail; time management; sound judgement; maintaining strict confidentiality.
Minimum Qualifications
One (1) year of investigative experience.
Five (5) years of professional experience from one or more of the following fields: investigative, law enforcement, working in the juvenile or adult criminal justice system, regulatory inspections, regulatory compliance, resource protection, affirmative action, equal employment opportunity, regulatory work as a paraprofessional or higher, claims adjusting, auditing, financial examining, land appraisal work, human relations, personnel, or working as a licensed healthcare professional regulated by the Division of Medical Quality Assurance.
Must be physically present in the office to effectively perform job duties and responsibilities.
Preferred Qualifications
Bachelor’s degree from an accredited college or university in a related field of study.
Professional experience as described above can substitute on a year‑for‑year basis for the required college education.
Additional Requirements
Must have a valid driver license, satisfactorily complete a background investigation, fingerprinting, and participation in direct deposit.
Where You Will Work
Office location – Miami, FL. Main counties served by office – Miami‑Dade and Monroe.
Mission
To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
Vision
To be the Healthiest State in the Nation.
Values
Innovation: We search for creative solutions and manage resources wisely. Collaboration: We use teamwork to achieve common goals & solve problems. Accountability: We perform with integrity & respect. Responsiveness: We achieve our mission by serving our customers & engaging our partners. Excellence: We promote quality outcomes through learning & continuous performance improvement.
Benefits
Annual and Sick Leave benefits
Nine paid holidays and one Personal Holiday each year
State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
Retirement plan options, including employer contributions (for more information, please see www.myfrs.com)
Flexible Spending Accounts
Tuition waivers
And more!
For a complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.
Equal Opportunity Statement
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1‑877‑562‑7287) in advance.
The State of Florida supports a Drug‑Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug‑Free Workplace Act.
Veterans’ Preference
Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) and any other documentation required by Rule 55A‑7, Florida Administrative Code. Documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
#J-18808-Ljbffr