(USA) Overnight Stocking Coach, Non-Complex
Walmart, Niles, MI, United States
Position Summary
Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback. Tours to Teach communicating and collaborating with all levels of associates regarding store operations utilizing technology, business initiatives, merchandising and company direction. Introduces and leads company change efforts, provides clear expectations and guidance to implement business solutions, and communicates business objectives to teams effectively.
Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives such as community outreach programs, ensuring that customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high quality customer experience.
Drives the financial performance and sales of the designated store area by reviewing and evaluating profit & loss statements, managing budgeting, forecasting, and controlling expenses. Monitors merchandise presentation, seasonal transitions, inventory flow, and operational processes, and develops action plans to mitigate shrink and ensure sales and profit goals are achieved.
Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, and communicating consistently. Promotes a belonging mindset in the workplace, recruits and develops qualified associates, and ensures staffing needs are met to achieve company growth potential.
Coordinates and oversees job‑related activities by developing relationships with key stakeholders and supporting initiatives that meet customer and business needs. Builds accountability, measures progress, identifies improvement opportunities, and demonstrates adaptability while promoting continuous learning.
What You'll Do
Lead, develop, and coach store teams while ensuring compliance with company policies, procedures, and Walmart values. Use the Open Door Policy to support associates and provide guidance on business processes. Build high‑performing teams that embrace diversity, fostering a culture of belonging where associates feel seen, supported, and connected.
Act with integrity by maintaining the highest standards of ethics, promoting accountability, and supporting Walmart’s regenerative goals. Serve customers and members by applying the EDLP and EDLC models, delivering results, making data‑driven decisions, and balancing short‑ and long‑term priorities.
Strive for excellence through curiosity, calculated risk–taking, resilience, and encouraging learning from mistakes. Drive continuous improvements, adopt new technologies and skills, and support others through change.
Responsibilities
Lead and develop teams by teaching training and actively listening to associates touring stores and providing feedback.
Communicate and collaborate with associates at all levels regarding store operations, technology, merchandising, and company direction.
Introduce and lead change initiatives, provide clear expectations, and guide teams in implementing business solutions.
Model exceptional customer service standards, following the One Best Way (OBW) service model.
Manage customer service initiatives, including community outreach programs, and resolve complaints and issues.
Develop action plans to correct deficiencies and lead process improvements for high‑quality customer experience.
Drive financial performance by reviewing profit & loss statements, managing budgets, and controlling expenses.
Ensure effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Implement action plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, and recognize hourly associates while setting clear expectations.
Promote a belonging mindset and recruit qualified associates to meet staffing needs.
Coordinate job‑related activities, build stakeholder relationships, and support initiatives that meet business needs.
Drive accountability, measure progress, identify improvement opportunities, and promote continuous learning.
Ensure compliance with company policies, values, and integrity standards.
Utilize the Open Door Policy and guide associates on business processes.
Build high‑performing teams that embrace diversity and foster belonging.
Communicate with impact, energy, and positivity to motivate and influence.
Attract, retain, and develop talent while recognizing contributions and accomplishments.
Act with integrity, uphold ethics, support Walmart’s regenerative mission, and eliminate waste.
Serve customers and members by putting customer first, adapting to their shopping behavior, and applying EDLP and EDLC models.
Make data‑driven decisions and balance short‑ and long‑term priorities while considering all stakeholders.
Strive for excellence, embrace learning, take calculated risks, and drive continuous improvements.
Minimum Qualifications
2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.
For facilities that sell firearms: successful completion of a firearms‑specific criminal background check and firearms authorized training.
For facilities that sell only ammunition with state‑specific requirements: a current state‑issued Certificate of Eligibility.
All associates must attend and successfully complete all job‑required trainings and assessments, including Academy trainings and Open Door trainings.
Preferred Qualifications
Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing responsibilities.
Compensation and Benefits
Annual salary range: $65,000.00 – $80,000.00.
Additional compensation: annual or quarterly performance bonuses.
Regional Pay Zone (RPZ) – based on location.
Complex Structure – based on external factors that create challenges.
State Pay Differential – to meet legislative requirements where applicable.
Health benefits: medical, vision, and dental coverage.
Financial benefits: 401(k), stock purchase, and company‑paid life insurance.
Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, and voting leave.
Short‑term and long‑term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.
Paid education benefit program: Live Better U for full‑time and part‑time associates covering high‑school completion, bachelor's degrees, and short‑form certificates.
Additional benefits may be subject to eligibility requirements and could change over time.
Location
Primary Location: NILES, MI 49120‑4060, United States of America.
Workplace Policy
Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job.
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Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback. Tours to Teach communicating and collaborating with all levels of associates regarding store operations utilizing technology, business initiatives, merchandising and company direction. Introduces and leads company change efforts, provides clear expectations and guidance to implement business solutions, and communicates business objectives to teams effectively.
Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives such as community outreach programs, ensuring that customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high quality customer experience.
Drives the financial performance and sales of the designated store area by reviewing and evaluating profit & loss statements, managing budgeting, forecasting, and controlling expenses. Monitors merchandise presentation, seasonal transitions, inventory flow, and operational processes, and develops action plans to mitigate shrink and ensure sales and profit goals are achieved.
Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, and communicating consistently. Promotes a belonging mindset in the workplace, recruits and develops qualified associates, and ensures staffing needs are met to achieve company growth potential.
Coordinates and oversees job‑related activities by developing relationships with key stakeholders and supporting initiatives that meet customer and business needs. Builds accountability, measures progress, identifies improvement opportunities, and demonstrates adaptability while promoting continuous learning.
What You'll Do
Lead, develop, and coach store teams while ensuring compliance with company policies, procedures, and Walmart values. Use the Open Door Policy to support associates and provide guidance on business processes. Build high‑performing teams that embrace diversity, fostering a culture of belonging where associates feel seen, supported, and connected.
Act with integrity by maintaining the highest standards of ethics, promoting accountability, and supporting Walmart’s regenerative goals. Serve customers and members by applying the EDLP and EDLC models, delivering results, making data‑driven decisions, and balancing short‑ and long‑term priorities.
Strive for excellence through curiosity, calculated risk–taking, resilience, and encouraging learning from mistakes. Drive continuous improvements, adopt new technologies and skills, and support others through change.
Responsibilities
Lead and develop teams by teaching training and actively listening to associates touring stores and providing feedback.
Communicate and collaborate with associates at all levels regarding store operations, technology, merchandising, and company direction.
Introduce and lead change initiatives, provide clear expectations, and guide teams in implementing business solutions.
Model exceptional customer service standards, following the One Best Way (OBW) service model.
Manage customer service initiatives, including community outreach programs, and resolve complaints and issues.
Develop action plans to correct deficiencies and lead process improvements for high‑quality customer experience.
Drive financial performance by reviewing profit & loss statements, managing budgets, and controlling expenses.
Ensure effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Implement action plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, and recognize hourly associates while setting clear expectations.
Promote a belonging mindset and recruit qualified associates to meet staffing needs.
Coordinate job‑related activities, build stakeholder relationships, and support initiatives that meet business needs.
Drive accountability, measure progress, identify improvement opportunities, and promote continuous learning.
Ensure compliance with company policies, values, and integrity standards.
Utilize the Open Door Policy and guide associates on business processes.
Build high‑performing teams that embrace diversity and foster belonging.
Communicate with impact, energy, and positivity to motivate and influence.
Attract, retain, and develop talent while recognizing contributions and accomplishments.
Act with integrity, uphold ethics, support Walmart’s regenerative mission, and eliminate waste.
Serve customers and members by putting customer first, adapting to their shopping behavior, and applying EDLP and EDLC models.
Make data‑driven decisions and balance short‑ and long‑term priorities while considering all stakeholders.
Strive for excellence, embrace learning, take calculated risks, and drive continuous improvements.
Minimum Qualifications
2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.
For facilities that sell firearms: successful completion of a firearms‑specific criminal background check and firearms authorized training.
For facilities that sell only ammunition with state‑specific requirements: a current state‑issued Certificate of Eligibility.
All associates must attend and successfully complete all job‑required trainings and assessments, including Academy trainings and Open Door trainings.
Preferred Qualifications
Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing responsibilities.
Compensation and Benefits
Annual salary range: $65,000.00 – $80,000.00.
Additional compensation: annual or quarterly performance bonuses.
Regional Pay Zone (RPZ) – based on location.
Complex Structure – based on external factors that create challenges.
State Pay Differential – to meet legislative requirements where applicable.
Health benefits: medical, vision, and dental coverage.
Financial benefits: 401(k), stock purchase, and company‑paid life insurance.
Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, and voting leave.
Short‑term and long‑term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.
Paid education benefit program: Live Better U for full‑time and part‑time associates covering high‑school completion, bachelor's degrees, and short‑form certificates.
Additional benefits may be subject to eligibility requirements and could change over time.
Location
Primary Location: NILES, MI 49120‑4060, United States of America.
Workplace Policy
Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job.
#J-18808-Ljbffr