Auto Parts Coordinator
Gerber Collision & Glass, Warren, OH, United States
Company: Gerber Collision & Glass
EEO Statement
The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.
Job Description
The Parts Coordinator’s primary responsibility is to provide an exceptional customer experience by managing the ordering, receiving, storing, dispatching, and returning of parts for each repair order. This role verifies the accuracy and quality of parts received in a timely manner to meet production schedules and vehicle needs.
Key Responsibilities
Ensure consistent execution of the WOW (Wow Operating Way) plan.
Communicate all customer requests and needs to appropriate team members.
Work with vendors to order and receive all parts as indicated on the repair orders, confirming the quality, correctness, and quantity of parts received.
Ensure timely parts distribution to the shop in accordance with the production schedule.
Enter all parts invoices into the recommended Management Information System (MIS).
Label and track all parts by the R.O.# and store them with the vehicle and/or scheduled repairs.
Communicate all Parts Price Changes (PPI) to required team members.
Order and receive supplemental parts in the MIS, monitor performance of parts, materials, and sublet vendors.
Ensure daily reconciliation of the parts vendor invoice history report (e.g., 043 Report).
Ensure invoices and credit memos are posted and filed/scanned in a timely manner.
Ensure vendor invoices have the correct negotiated discount to maintain proper profit margins.
Education and Experience Required
High School Diploma or equivalent.
1–3+ years of experience working with automotive parts (auto body parts is a bonus).
Customer Service oriented with strong organizational ability to manage pressure, conflicting demands, and prioritize tasks.
I‑Car Registered (working toward Gold Class certification) is required.
Required Skills and Abilities
Communicate effectively, both verbally and in writing.
Strong attention to detail and a high degree of accuracy.
Effectively manage a fast‑paced environment, demonstrating multi‑tasking ability while working under pressure.
Working knowledge of vehicle repair practices.
Familiarity with Management Information Systems: Summit, Repair Centre.
Knowledge of Mitchell, Audatex, Car‑part, Progi, APU, LKQ B2B.
Solid problem‑solving abilities.
Above‑average computer proficiency and organizational skills.
Ability to keep up and succeed in a fast‑paced working environment.
Ability to work well with others and achieve common goals.
Other duties as assigned.
Other Requirements
Frequently required to bend, crouch, reach, and handle tools.
Lift in excess of 50 lbs. of materials.
Benefits
Annual Paid Time Off (PTO) plans.
2 weeks of Paid Parental Leave for full‑time employees who work a minimum of 30 hours per week.
6 paid holidays annually.
Medical, Prescription Drug, Dental & Vision insurance effective Day 1.
401(k) Retirement Plan with company match.
Employer‑Paid Short‑Term Disability & Life Insurance.
Additional Voluntary Life Insurance.
Continuing Education Opportunities.
Free Prescription or Non‑Prescription Safety Glasses annually.
Annual Voluntary Uniform Stipend.
Voluntary Daily Pay option available.
Compensation
$14.00–$20.00 per hour depending on experience.
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EEO Statement
The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.
Job Description
The Parts Coordinator’s primary responsibility is to provide an exceptional customer experience by managing the ordering, receiving, storing, dispatching, and returning of parts for each repair order. This role verifies the accuracy and quality of parts received in a timely manner to meet production schedules and vehicle needs.
Key Responsibilities
Ensure consistent execution of the WOW (Wow Operating Way) plan.
Communicate all customer requests and needs to appropriate team members.
Work with vendors to order and receive all parts as indicated on the repair orders, confirming the quality, correctness, and quantity of parts received.
Ensure timely parts distribution to the shop in accordance with the production schedule.
Enter all parts invoices into the recommended Management Information System (MIS).
Label and track all parts by the R.O.# and store them with the vehicle and/or scheduled repairs.
Communicate all Parts Price Changes (PPI) to required team members.
Order and receive supplemental parts in the MIS, monitor performance of parts, materials, and sublet vendors.
Ensure daily reconciliation of the parts vendor invoice history report (e.g., 043 Report).
Ensure invoices and credit memos are posted and filed/scanned in a timely manner.
Ensure vendor invoices have the correct negotiated discount to maintain proper profit margins.
Education and Experience Required
High School Diploma or equivalent.
1–3+ years of experience working with automotive parts (auto body parts is a bonus).
Customer Service oriented with strong organizational ability to manage pressure, conflicting demands, and prioritize tasks.
I‑Car Registered (working toward Gold Class certification) is required.
Required Skills and Abilities
Communicate effectively, both verbally and in writing.
Strong attention to detail and a high degree of accuracy.
Effectively manage a fast‑paced environment, demonstrating multi‑tasking ability while working under pressure.
Working knowledge of vehicle repair practices.
Familiarity with Management Information Systems: Summit, Repair Centre.
Knowledge of Mitchell, Audatex, Car‑part, Progi, APU, LKQ B2B.
Solid problem‑solving abilities.
Above‑average computer proficiency and organizational skills.
Ability to keep up and succeed in a fast‑paced working environment.
Ability to work well with others and achieve common goals.
Other duties as assigned.
Other Requirements
Frequently required to bend, crouch, reach, and handle tools.
Lift in excess of 50 lbs. of materials.
Benefits
Annual Paid Time Off (PTO) plans.
2 weeks of Paid Parental Leave for full‑time employees who work a minimum of 30 hours per week.
6 paid holidays annually.
Medical, Prescription Drug, Dental & Vision insurance effective Day 1.
401(k) Retirement Plan with company match.
Employer‑Paid Short‑Term Disability & Life Insurance.
Additional Voluntary Life Insurance.
Continuing Education Opportunities.
Free Prescription or Non‑Prescription Safety Glasses annually.
Annual Voluntary Uniform Stipend.
Voluntary Daily Pay option available.
Compensation
$14.00–$20.00 per hour depending on experience.
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