Dispatcher
WelbeHealth, Modesto, CA, United States
The WelbeHealth PACE program helps seniors stay in their homes and communities by providing medical care and community-based services. The Transportation Dispatcher coordinates all the transportation services provided to participants and potential enrollees and also oversees vehicle safety.
Essential Job Duties
Oversee the scheduling of transportation services and ensure both maximum efficiency and high customer satisfaction
Effectively communicate with the drivers on route changes and updates throughout the day to ensure timeliness for participants’ appointments
Effectively route participants daily for internal and external appointments, ensuring that participants are on time and driver schedules support appropriate breaks and lunches
Provide timely documentation in the medical record for participants that cancel or are considered no shows, and communicate any missed appointments or cancellations with the clinic team
Job Requirements
High School Diploma or Equivalency required
Current Valid Class A, B, or C Driver’s License in state of employment
Copy of most recent vehicle insurance required
Must have a driver’s license for at least five (5) years with no more than one (1) moving violation or one (1) at‑fault accident in the last three (3) years
Minimum of four (4) years of experience working in a public/private transportation setting
Minimum of two (2) years of experience working in the dispatcher setting within your market area
Benefits of Working at WelbeHealth: Apply your transportation expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in an encouraging and loving environment where every person feels uniquely cared for.
Standard business working hours
Medical insurance coverage (Medical, Dental, Vision)
Work/Life Balance – 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
Bonus eligibility – your hard work translates to more money in your pocket
And additional benefits
Compensation Offering
Compensation consists of base salary plus bonus. WelbeHealth offers a competitive total rewards package that includes a 401(k) match, comprehensive healthcare coverage, and a broad range of additional benefits. Actual compensation will be determined based on experience and relevant qualifications.
$23—$27.27 USD
COVID-19 Vaccination Policy
At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, we have a vaccination policy for all employees and proof of vaccination, or a vaccine declination form, will be required prior to employment. We maintain required infection control and PPE standards and have requirements relevant to all team members regarding vaccinations.
Our Commitment to Diversity, Equity and Inclusion
At WelbeHealth, we embrace and cherish the diversity of our team members and are committed to building a culture of inclusion and belonging. We are proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.
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Essential Job Duties
Oversee the scheduling of transportation services and ensure both maximum efficiency and high customer satisfaction
Effectively communicate with the drivers on route changes and updates throughout the day to ensure timeliness for participants’ appointments
Effectively route participants daily for internal and external appointments, ensuring that participants are on time and driver schedules support appropriate breaks and lunches
Provide timely documentation in the medical record for participants that cancel or are considered no shows, and communicate any missed appointments or cancellations with the clinic team
Job Requirements
High School Diploma or Equivalency required
Current Valid Class A, B, or C Driver’s License in state of employment
Copy of most recent vehicle insurance required
Must have a driver’s license for at least five (5) years with no more than one (1) moving violation or one (1) at‑fault accident in the last three (3) years
Minimum of four (4) years of experience working in a public/private transportation setting
Minimum of two (2) years of experience working in the dispatcher setting within your market area
Benefits of Working at WelbeHealth: Apply your transportation expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in an encouraging and loving environment where every person feels uniquely cared for.
Standard business working hours
Medical insurance coverage (Medical, Dental, Vision)
Work/Life Balance – 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
Bonus eligibility – your hard work translates to more money in your pocket
And additional benefits
Compensation Offering
Compensation consists of base salary plus bonus. WelbeHealth offers a competitive total rewards package that includes a 401(k) match, comprehensive healthcare coverage, and a broad range of additional benefits. Actual compensation will be determined based on experience and relevant qualifications.
$23—$27.27 USD
COVID-19 Vaccination Policy
At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, we have a vaccination policy for all employees and proof of vaccination, or a vaccine declination form, will be required prior to employment. We maintain required infection control and PPE standards and have requirements relevant to all team members regarding vaccinations.
Our Commitment to Diversity, Equity and Inclusion
At WelbeHealth, we embrace and cherish the diversity of our team members and are committed to building a culture of inclusion and belonging. We are proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.
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