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Patient Access Representative- Full Time- 6:30am MCH

Guidehouse, Ventura, CA, United States


Responsibilities

Provide efficient, timely, courteous registration services to ensure a high level of customer service.

Create a positive impression for each patient, family member, visitor or staff while performing tasks of pre‑admitting, admitting and/or registering, routing or escorting patients, families or visitors.

Assist patients and their families in accessing services, acting as an advocate and navigator until the patient is handed off to clinical staff.

Work 8‑hour shifts Onsite at Community Memorial Hospital in Ventura, CA – 6:30 am shift in the Maternity Department.

Qualifications

High School Diploma or equivalent (GED).

0–2 years relevant experience in a medical/clinical/dental/hospital setting or customer service setting.

Preferred Qualifications

One (1) year of Patient Access experience.

Data entry experience.

Familiar with health plans/insurance.

Bilingual in English and Spanish.

The annual salary range for this position is $38,000.00–$63,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience, training, security clearances, licensure and certifications, and other business and organizational needs.

Benefits

Medical, Rx, Dental & Vision Insurance

Personal and Family Sick Time & Company Paid Holidays

Position may be eligible for a discretionary variable incentive bonus

Parental Leave

401(k) Retirement Plan

Basic Life & Supplemental Life

Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

Short-Term & Long-Term Disability

Tuition Reimbursement, Personal Development & Learning Opportunities

Skills Development & Certifications

Employee Referral Program

Corporate Sponsored Events & Community Outreach

Emergency Back‑Up Childcare Program

Guidehouse is an Equal Opportunity Employer—Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

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