Scheduler I
Fisher-Titus Medical Center, Sandusky, OH, United States
Job Overview
The position is a full‑time appointment scheduler at the Executive Urology Offices in Sandusky, Norwalk, and Bellevue. Responsibilities include scheduling all appointments, managing prior authorizations, and maintaining accurate records. The role supports Fisher‑Titus’s mission, vision, and CARES values and promotes patient privacy and safety.
Responsibilities
Schedules all appointments at Executive Urology and follows up on messages.
Maintains knowledge of all operative software and maintenance routines.
Promotes a positive and professional image; attends all required safety training.
Follows Hospital Exposure Control Plans (Bloodborne and Airborne Pathogens).
Demonstrates respect and regard for patients and colleagues; facilitates teamwork.
Participates in monitoring operative information system quality control and evaluation.
Accurately identifies real or potential problems affecting service and implements solutions.
Operates computer terminal and schedules all appointments requiring prior authorization.
Maintains prior authorization lists, ensuring it is obtained before patient arrival.
Qualifications
Equivalent to four years of high school with working knowledge of medical terminology.
Experience with operating room procedures/terminology and admitting procedures.
Ability to communicate effectively and record information accurately.
Minimum of one year of scheduling experience and experience with PC inputting/typing.
Working Conditions
Stand/Walk – 6‑8 hours, Sit – 1‑2 hours, Bend – up to 1/3 of time, Squat – up to 1/3 of time, Climb – N/A.
Reach – up to 1/3 of time, Lift – up to 1/3 of time, Push/Pull – up to 1/3 of time, Up to 25 pounds – 1/3 or more of the time.
Body Fluid Exposure: Yes
Core Requirements
Supports Fisher‑Titus’s mission, vision, and CARES values.
Knowledgeable of patient rights and ensures privacy, dignity, and well‑being.
Supports safety, confidentiality, quality assurance, and regulatory compliance.
Supports a work environment free from sexual harassment and illegal behavior.
Key Service Behaviors
Communicates with Compassion : engages in active listening; utilizes AIDET; uses key words; employs HEART service recovery techniques.
Demonstrates Service Etiquette : smiles and greets patients; demonstrates calm, positive attitude; ensures privacy; respects diversity; manages expectations.
Commitment to Safety : follows safety guidelines; commits to Culture of Safety; says something if seeing a problem.
Delivering High Quality Care : commits to efficient, effective work; engages in continuous process improvement.
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The position is a full‑time appointment scheduler at the Executive Urology Offices in Sandusky, Norwalk, and Bellevue. Responsibilities include scheduling all appointments, managing prior authorizations, and maintaining accurate records. The role supports Fisher‑Titus’s mission, vision, and CARES values and promotes patient privacy and safety.
Responsibilities
Schedules all appointments at Executive Urology and follows up on messages.
Maintains knowledge of all operative software and maintenance routines.
Promotes a positive and professional image; attends all required safety training.
Follows Hospital Exposure Control Plans (Bloodborne and Airborne Pathogens).
Demonstrates respect and regard for patients and colleagues; facilitates teamwork.
Participates in monitoring operative information system quality control and evaluation.
Accurately identifies real or potential problems affecting service and implements solutions.
Operates computer terminal and schedules all appointments requiring prior authorization.
Maintains prior authorization lists, ensuring it is obtained before patient arrival.
Qualifications
Equivalent to four years of high school with working knowledge of medical terminology.
Experience with operating room procedures/terminology and admitting procedures.
Ability to communicate effectively and record information accurately.
Minimum of one year of scheduling experience and experience with PC inputting/typing.
Working Conditions
Stand/Walk – 6‑8 hours, Sit – 1‑2 hours, Bend – up to 1/3 of time, Squat – up to 1/3 of time, Climb – N/A.
Reach – up to 1/3 of time, Lift – up to 1/3 of time, Push/Pull – up to 1/3 of time, Up to 25 pounds – 1/3 or more of the time.
Body Fluid Exposure: Yes
Core Requirements
Supports Fisher‑Titus’s mission, vision, and CARES values.
Knowledgeable of patient rights and ensures privacy, dignity, and well‑being.
Supports safety, confidentiality, quality assurance, and regulatory compliance.
Supports a work environment free from sexual harassment and illegal behavior.
Key Service Behaviors
Communicates with Compassion : engages in active listening; utilizes AIDET; uses key words; employs HEART service recovery techniques.
Demonstrates Service Etiquette : smiles and greets patients; demonstrates calm, positive attitude; ensures privacy; respects diversity; manages expectations.
Commitment to Safety : follows safety guidelines; commits to Culture of Safety; says something if seeing a problem.
Delivering High Quality Care : commits to efficient, effective work; engages in continuous process improvement.
#J-18808-Ljbffr