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Senior Human Resources Generalist

Nichols College, Dudley, MA, United States


and the job listing Expires on May 1, 2026

Title
Senior Human Resources Generalist

Program
Human Resources Department

Overall Responsibilities
HR Generalist is responsible for effective, efficient, and accurate completion of duties and responsibilities, in support of the Human Resources Department. The HR Generalist will be responsible for all aspects of Human Resources including recruitment, onboarding, benefit administration, training & development, and policy interpretation.

Essential Duties and Responsibilities

Provides HR Support to a portfolio of sites (Shelter, Perm/Transitional housing) and programs (healthcare, workforce programs etc.)

Conducts on‑site field visits 2–3 times per week to support manager, staff, address concerns, provide guidance, and strengthen engagement across assigned locations.

Responds to employee questions and inquiries regarding the organization’s policies, practices, and benefits

Supports new hire process including the on-boarding activities; background checks, collection/verification of new hire paperwork/documents etc.

Conducts new staff orientation on a rotation schedule

Responsible for updating and maintaining HRIS data entry of new hires, transfers, promotions, and terminations

Provides Hiring Manager with support in managing the process and paperwork for new hires and internal staff changes (promotions, transfers, and termination)

Support with Leave Administration, including but not limited to Disability, FMLA, PFL, Workers Comp, Leave of Absences, etc.

Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance

Submission of regulatory reports including, but not limited to OSHA, EEO, Workers Comp, etc.

Maintaining the HRIS database, conducting regular audits to ensure accuracy and data integrity

Manages tuition reimbursement and employee referral bonus program

Assist with recruitment such as, review resume for distribution, conduct pre-phone screening, schedule interviews, post jobs and update job descriptions as needed

Provides guidance and training to Hiring Managers on recruitment process (opening positions, posting, etc.), and best candidate selection.

Manages HR initiatives, including employee engagement and recognition, training & development

Leads and manages all employee relations concerns with site portfolio

Participates in employee disciplinary meetings, PIPs, terminations, and investigation

Manages the Employee Performance Management process

Performs customer service functions by answering employee requests and questions in a timely manner.

Provides backup support to HR Generalist when on leave

Provides support on various Human Resource projects as needed

Physical Activities
Job duties generally require the physical activities described below, subject to any necessary reasonable accommodation due to disability. While performing the duties of this position, the HR Generalist is required to operate in a normal business environment, which includes sitting, bending, walking, lifting, operating computers and other office equipment and traveling to all Project Renewal sites for scheduled meetings/trainings.

Qualifications

Bachelor’s Degree in Human Resources or related discipline in preferred

Minimum 3-5 years of related experience required

Understand human resource principles, practices, and procedures

Proficient with Microsoft Office Suite (Word, Excel, PowerPoint etc.)

Dayforce preferred or related HRIS software

Excellent verbal and written communication skills

Excellent interpersonal, customer service and organizational skills

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