Patient Access Representative, Full Time
Saint Luke's, Lees Summit, MO, United States
Overview
This position conducts professional patient interviews obtaining demographic, financial, and biographical information. The Patient Access Representative is responsible for understanding insurance terminology, obtaining information to appropriately bill payors, verifying patient insurance eligibility, confirming benefits eligibility, and gathering statistical information in compliance with federal and state regulations with minimal support from a supervisor. Completes payment transactions by using proper negotiating techniques to professionally collect money owed by our patients and guarantors, including making referrals to appropriate financial resources such as payment plans and lines of credit. The Patient Access Representative is responsible for the delivery of quality performance and service excellence. Strong computer skills, critical thinking skills and the ability to multitask in a fast paced work environment are required.
Responsibilities
Conduct professional patient interviews obtaining demographic, financial, and biographical information.
Understand insurance terminology and obtain information to appropriately bill payors.
Verify patient insurance eligibility and confirm benefits eligibility.
Gather statistical information in compliance with federal and state regulations with minimal supervision.
Complete payment transactions using negotiating techniques to collect money owed by patients and guarantors.
Refer patients to appropriate financial resources such as payment plans and lines of credit.
Deliver quality performance and service excellence.
Demonstrate strong computer skills, critical thinking, and multitasking in a fast-paced environment.
Qualifications
Applicable Experience: Less than 1 year
Job Details: Full Time
Schedule: Day (United States of America)
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This position conducts professional patient interviews obtaining demographic, financial, and biographical information. The Patient Access Representative is responsible for understanding insurance terminology, obtaining information to appropriately bill payors, verifying patient insurance eligibility, confirming benefits eligibility, and gathering statistical information in compliance with federal and state regulations with minimal support from a supervisor. Completes payment transactions by using proper negotiating techniques to professionally collect money owed by our patients and guarantors, including making referrals to appropriate financial resources such as payment plans and lines of credit. The Patient Access Representative is responsible for the delivery of quality performance and service excellence. Strong computer skills, critical thinking skills and the ability to multitask in a fast paced work environment are required.
Responsibilities
Conduct professional patient interviews obtaining demographic, financial, and biographical information.
Understand insurance terminology and obtain information to appropriately bill payors.
Verify patient insurance eligibility and confirm benefits eligibility.
Gather statistical information in compliance with federal and state regulations with minimal supervision.
Complete payment transactions using negotiating techniques to collect money owed by patients and guarantors.
Refer patients to appropriate financial resources such as payment plans and lines of credit.
Deliver quality performance and service excellence.
Demonstrate strong computer skills, critical thinking, and multitasking in a fast-paced environment.
Qualifications
Applicable Experience: Less than 1 year
Job Details: Full Time
Schedule: Day (United States of America)
#J-18808-Ljbffr