Blood Collection Staff - Customer Service
American Red Cross, Watertown, NY, United States
Job Description
The American Red Cross is hiring a phlebotomist to assist with the blood collection process. \
You will collaborate with a team to transport and set up equipment at donation sites, create a welcoming environment for volunteer donors, and follow all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. \
The Red Cross offers paid phlebotomy training with the opportunity to grow your healthcare skills and career within the nation’s leading humanitarian organization.
Key Responsibilities
Personally connect with donors, listen to their stories, and help them understand the impact of their donation.
Collaborate with teammates to create a welcoming and friendly environment so volunteer donors feel comfortable returning.
Maintain detailed orientation throughout the day to ensure the collected blood meets regulatory requirements and can be safely transfused.
Drive Red Cross vehicles and work with the team to set up and tear down equipment at donation sites; position may require a minimum height of 60 inches.
Standard Schedule (Watertown, New York)
Variable hours, Monday‑through‑Friday or Tuesday‑through‑Saturday schedule.
Schedule is provided two to three weeks in advance.
Pay Information
Starting rate $20.03/hr.
Minimum Qualifications
High school diploma or equivalent.
Customer service experience and effective verbal communication skills.
A current, valid driver’s license with a good driving record.
Physical requirements include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, and the ability to sit or stand for long periods of time; position may require a minimum height of 60 inches.
Basic computer skills are required; proficiency with Microsoft Office applications.
Preferred Qualifications
Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.).
Prior leadership experience.
Benefits
Medical, Dental, and Vision plans.
Health Spending Accounts & Flexible Spending Accounts.
PTO: Starting 15 days a year; based on job type and tenure.
Holidays: 11 paid holidays (six core holidays and five floating holidays).
401(k) with up to 6% company match.
Paid Family Leave.
Employee Assistance.
Disability and insurance: short‑ and long‑term.
Service awards and recognition.
Equal Opportunity
The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act, and any other applicable state and local laws.
AmeriCorps, the federal agency that brings people together through service, and its partners—Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance—launched Employers of National Service to connect national service alumni with opportunities in the workforce. The American Red Cross is proud to be an EONS partner and shares its employment opportunities with that network of organizations.
Interested in volunteering? Visit redcross.org/volunteertoday to learn more, including our most‑needed volunteer positions.
#J-18808-Ljbffr
The American Red Cross is hiring a phlebotomist to assist with the blood collection process. \
You will collaborate with a team to transport and set up equipment at donation sites, create a welcoming environment for volunteer donors, and follow all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. \
The Red Cross offers paid phlebotomy training with the opportunity to grow your healthcare skills and career within the nation’s leading humanitarian organization.
Key Responsibilities
Personally connect with donors, listen to their stories, and help them understand the impact of their donation.
Collaborate with teammates to create a welcoming and friendly environment so volunteer donors feel comfortable returning.
Maintain detailed orientation throughout the day to ensure the collected blood meets regulatory requirements and can be safely transfused.
Drive Red Cross vehicles and work with the team to set up and tear down equipment at donation sites; position may require a minimum height of 60 inches.
Standard Schedule (Watertown, New York)
Variable hours, Monday‑through‑Friday or Tuesday‑through‑Saturday schedule.
Schedule is provided two to three weeks in advance.
Pay Information
Starting rate $20.03/hr.
Minimum Qualifications
High school diploma or equivalent.
Customer service experience and effective verbal communication skills.
A current, valid driver’s license with a good driving record.
Physical requirements include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, and the ability to sit or stand for long periods of time; position may require a minimum height of 60 inches.
Basic computer skills are required; proficiency with Microsoft Office applications.
Preferred Qualifications
Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.).
Prior leadership experience.
Benefits
Medical, Dental, and Vision plans.
Health Spending Accounts & Flexible Spending Accounts.
PTO: Starting 15 days a year; based on job type and tenure.
Holidays: 11 paid holidays (six core holidays and five floating holidays).
401(k) with up to 6% company match.
Paid Family Leave.
Employee Assistance.
Disability and insurance: short‑ and long‑term.
Service awards and recognition.
Equal Opportunity
The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act, and any other applicable state and local laws.
AmeriCorps, the federal agency that brings people together through service, and its partners—Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance—launched Employers of National Service to connect national service alumni with opportunities in the workforce. The American Red Cross is proud to be an EONS partner and shares its employment opportunities with that network of organizations.
Interested in volunteering? Visit redcross.org/volunteertoday to learn more, including our most‑needed volunteer positions.
#J-18808-Ljbffr