Teller Services Representative
SECU Credit Union, Linthicum, MD, United States
Position Overview
A Teller Services Representative does what a Teller does in a traditional bank, but through video and an Interactive Teller Machine (ITM – an upgraded and more personable ATM!). Our ITMs sit in Financial Centers throughout Maryland, and when a member needs a teller service – you are on!
You will offer full Teller services first by using your engaging smile and reassuring members you will walk them through the ITM technology to complete their financial transaction. You will use your inquisitive nature to discover financial needs and refer them to a financial center team member for further assistance.
You will handle financial transactions like deposits, withdrawals, transfers, loan payments, and more. Although the ITM will count and verify cash for you, your attention to detail is essential. The ITM is just a machine and you are the machine operator bringing your own engaging personalization to every transaction!
How do you do this? It’s simple…you talk to members – because you are a person and that is what people do. Bring your curiosity and caring to work every day and let the member know you have his or her best interest at heart.
Who knew being a Teller could be so much fun and impactful? Whatever the occasion calls for, know that at the end of the day, you made a positive difference in the lives of those you touched. Purpose. Meaning. Heart. All differentiators at SECU.
Qualifications
Bilingual Spanish preferred
Genuine interest in the well‑being of those you serve
Exceptional service and relationship‑building skills
Ability to effectively engage humans using technology and automation
Excellent verbal communication skills
Impactful decision‑making and problem‑solving expertise
Compensation
Hourly Rate: Min. $16.15 – Max. $24.23
Other Compensation
Quarterly incentives based on productivity goals
Annual corporate‑wide incentives
Benefits
Medical, vision and dental benefits
401(k) plan with company matching
Generous sick, vacation and personal leave
And more… 2025 SECU Benefit Guide
Equal Opportunity Employer
SECU is an Equal Opportunity Employer.
#J-18808-Ljbffr
A Teller Services Representative does what a Teller does in a traditional bank, but through video and an Interactive Teller Machine (ITM – an upgraded and more personable ATM!). Our ITMs sit in Financial Centers throughout Maryland, and when a member needs a teller service – you are on!
You will offer full Teller services first by using your engaging smile and reassuring members you will walk them through the ITM technology to complete their financial transaction. You will use your inquisitive nature to discover financial needs and refer them to a financial center team member for further assistance.
You will handle financial transactions like deposits, withdrawals, transfers, loan payments, and more. Although the ITM will count and verify cash for you, your attention to detail is essential. The ITM is just a machine and you are the machine operator bringing your own engaging personalization to every transaction!
How do you do this? It’s simple…you talk to members – because you are a person and that is what people do. Bring your curiosity and caring to work every day and let the member know you have his or her best interest at heart.
Who knew being a Teller could be so much fun and impactful? Whatever the occasion calls for, know that at the end of the day, you made a positive difference in the lives of those you touched. Purpose. Meaning. Heart. All differentiators at SECU.
Qualifications
Bilingual Spanish preferred
Genuine interest in the well‑being of those you serve
Exceptional service and relationship‑building skills
Ability to effectively engage humans using technology and automation
Excellent verbal communication skills
Impactful decision‑making and problem‑solving expertise
Compensation
Hourly Rate: Min. $16.15 – Max. $24.23
Other Compensation
Quarterly incentives based on productivity goals
Annual corporate‑wide incentives
Benefits
Medical, vision and dental benefits
401(k) plan with company matching
Generous sick, vacation and personal leave
And more… 2025 SECU Benefit Guide
Equal Opportunity Employer
SECU is an Equal Opportunity Employer.
#J-18808-Ljbffr